With Zonka Feedback, you can create custom white-labelled feedback forms, customer satisfaction surveys, with impressive rating scales, predefined templates using easy-to-use Form Builder.
'Capture Feedbacks On-Premise'
When guests are ready to pay, hand them the feedback form on tablet or mobile enabled with Zonka app or set it up as a kiosk to capture real-time guest feedback and capture leads.
'Enterprise-Grade, Designed for Chains'
Zonka Feedback offers a multi-location guest feedback manager, designed for chains. Businesses can view Customer satisfaction scores calculated through NPS and CES market standards. It offers collaborative & comparative reports, hierarchy-based access. It is a secure, stable customer experience management software for small business and large chains alike.
'A superior reporting system'
Get instant SMS & Email Alerts and resolve issues quickly. Get real-time reports about customer experience and actionable analytics on your web admin dashboard. Know what’s happening from anywhere, anytime!
Overview
Mentions in press and media 9
| Date | Title | Description |
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| Dec 15, 2024 | Top 8 Digital Product Testing Platforms for Enhanced Feedback | Share Tweet Share Share Email Digital product testing platforms are essential for gathering in-product feedback, such as micro-surveys, tracking customer satisfaction metrics, and enhancing research capabilities. These tools enable business... |
| Apr 13, 2023 | Best Ways to Use Affiliate Links for Business | Ninety Percent of advertisers think affiliate programs are essential to their marketing strategy, and marketers extensively use affiliate marketing to promote their brands and products. However, though affiliate marketing is a huge and grow... |
| Mar 2, 2023 | Top 10 Digital Marketing Trends To Include In 2023 Strategies | Publishing cute videos, paying for advertisements, buying blog sections, and getting engagement on Facebook was a good way to do Digital marketing once. Now the game has changed drastically. The platforms, integrated technology, users’ beha... |
| Nov 16, 2022 | 9 Factors Influencing First Call Resolution | Companies can reduce customer churn by 67% if they succeed in solving customer issues during first-time interactions. This is what makes first-call resolution such an important factor for every organization. But what is the first call resol... |
| Aug 31, 2022 | 5 Best Market Research Tools | It’s customary to have questions in mind before releasing a new product. For example, we often wonder how the market will respond to our products. Would customers like it? But what if you had a tool that would make it easier for you to get ... |
| May 31, 2022 | 11 Best Customer Support Software in 2022 | Customer service is the cornerstone to building a successful business empire today. Your satisfied customers are your free marketing tools and revenue generators. Satisfied customers are like ATM machines that you can use to drive instant s... |
| Sep 30, 2020 | SMS Surveys: How to Increase Your Response Rate | According to Mobile Marketing Watch, mobile penetration has reached 95%. With 9 in 10 adults owning a cellphone and 72% of smartphone owners reporting that they check their phone at least once an hour, text messaging (SMS) has become the co... |
| Zonka Feedback | Description Zonka is one of the most powerful and complete feedback management software that is super-easy to use and deploy. It empowers businesses to tap into customer feedback via multiple survey channels. It not only helps collect feedb... |
Reviews 0
FAQ about Zonka Feedback
When was Zonka Feedback founded?
Zonka Feedback was founded in 2014.
What has the press written about Zonka Feedback?
Parsers VC has collected 9 articles mentioning Zonka Feedback, among them “Top 8 Digital Product Testing Platforms for Enhanced Feedback” (Dec 15, 2024) and “Best Ways to Use Affiliate Links for Business” (Apr 13, 2023).
Is Zonka Feedback still active?
Yes, Zonka Feedback is active; its latest activity on Parsers VC dates from Feb 25, 2025.