| Date | Title | Description | Source |
| 22.04.2024 | Zendesk Announced the World’s Most Complete Service Solution... | Introduction
Zendesk AI unveils the industry’s most complete service solution for the AI era. Autono... | aithority.... |
| 18.04.2024 | Zendesk unveils industry’s most complete service solution fo... | Today at its Relate global conference, Zendesk announced the world’s most complete service solution ... | martechcub... |
| 18.04.2024 | 10 AI News that Broke the Internet Last Week: Top Headlines | Welcome to AITHORITY’s Weekly Roundup of the coolest AI news! We’re here to bring you the latest and... | aithority.... |
| 15.04.2024 | Five9 introduces Zendesk integrations to unify the agent wor... | Five9 introduces Zendesk integrations to unify the agent workspace
Five9, provider of a leading CX i... | kmworld.co... |
| 11.04.2024 | A Guide to API Monitoring: Strategies for Keeping Your Servi... | Share
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Introduction
In today’s digital world, applications need to communicat... | techbullio... |
| 05.04.2024 | Revolutionizing Sales with AI: SiftHub Secures $5.5M Funding | SiftHub, an AI startup founded by Manisha Raisinghani, has raised $5.5 million in seed funding to en... | parsers.vc... |
| 03.04.2024 | SaaS entrepreneur Raisinghani’s new AI venture nabs $5.5M to... | SiftHub, an AI startup founded by the former CTO and co-founder of LogiNext, Manisha Raisinghani, ha... | techcrunch... |
| 29.03.2024 | Route deepens its Commerce Tech Stack with New Integrations | Route, the leading post-purchase package tracking and protection solution, announced it has teamed u... | martechcub... |
| 25.03.2024 | Mathilde Collin built a $1.7 billion email startup by the ti... | Tech Mathilde Collin built a $1.7 billion email startup by the time she was 32. She's now stepping b... | businessin... |
| 21.03.2024 | Обновление кешей сервисов в реальном времени с помощью YDB C... | Меня зовут Егор Литвиненко. Я старший разработчик Yandex Observability Platform. Летом 2023 года я р... | habr.com/r... |
| 18.03.2024 | How can we customize a chatbot for business using low-code c... | Furthermore, low-code chatbot development fosters innovation and experimentation. Since the barriers... | vc.ru/serv... |
| 16.03.2024 | Trace3 Selects Provus Services Quoting Platform to Streamlin... | Provus, a leading provider of AI-powered services CPQ solutions, announced that Trace3, an elite tec... | aithority.... |
| 15.03.2024 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates wil... | aithority.... |
| 14.03.2024 | Zendesk to Acquire Ultimate | Leading CX innovator to deliver industry’s most advanced AI agents and only complete CX platform for... | aithority.... |
| 14.03.2024 | Zendesk to acquire Berlin's Ultimate for AI customer support | This week, US company Zendesk announced its plans to hire Berlin service automation company Ultimate... | tech.eu/20... |
| 13.03.2024 | Zendesk adds flexible AI agent capabilities with Ultimate ac... | Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t com... | techcrunch... |
| 13.03.2024 | Depop sellers faced ongoing payment delays due to tech issue... | Sellers on the Etsy-owned clothing resale app Depop have been facing delayed payments. Over the last... | techcrunch... |
| 11.03.2024 | Nightfall AI targets modern enterprises with new data securi... | Cloud data protection startup Nightfall AI today announced new capabilities for its generative artif... | siliconang... |
| 10.03.2024 | CData UPDATA collaborates with CData Software in the field o... | [CData] UPDATA collaborates with CData Software in the field of data collaboration using CS tools
*V... | re-how.net... |
| 06.03.2024 | Yoom Co., Ltd. AI knowledge base “Yoom Knowledge” powered by... | Yoom Co., Ltd.
Yoom Knowledge, an AI knowledge base powered by ChatGPT, releases new feature to auto... | re-how.net... |
| 04.03.2024 | Давид Хейнемейер Ханссон (DHH): автор Ruby on Rails, програм... | Давид Ханссон, пилот Porsche 911 RSR команды Abu Dhabi Proton Racing перед гонкой на выносливость «6... | habr.com/r... |
| 19.02.2024 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic ... | This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates w... | aithority.... |
| 14.02.2024 | AI чат боты — хайп или реальная польза. Примеры интеграции у... | Всем уже известно, что чат-боты дают возможность быстро и эффективно выстраивать коммуникацию с клие... | habr.com/r... |
| 13.02.2024 | Zendesk Completes Acquisition of Klaus | CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality as... | aithority.... |
| 12.02.2024 | Zendesk Completes Acquisition of Klaus | Zendesk, a San Francisco, CA-based provider of software-as-a-service products related to customer su... | finsmes.co... |
| 27.01.2024 | TaskGPT Launches in Zendesk Marketplace, Giving Customers Ac... | TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experie... | aithority.... |
| 26.01.2024 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates wil... | aithority.... |
| 25.01.2024 | Zendesk Boasts 43 Percent Lower Total Cost of Ownership than... | Nucleus Research published a report assessing Zendesk user’s experience with the CRM platform to det... | aithority.... |
| 22.01.2024 | Electret wins area top award for 4 consecutive years at Zend... | Electret wins area top award for 4 consecutive years at Zendesk Partner Awards!
*View in browser* *E... | re-how.net... |
| 10.01.2024 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates wil... | aithority.... |
| 10.01.2024 | ReaktorX Calls CEE Startups to 2024 Batch | Vestbee, SMOK Ventures, and Creative Motion team up once again for another edition of ReaktorX The a... | itkey.medi... |
| 09.01.2024 | Zendesk Signs Definitive Agreement To Acquire Klaus | Acquisition deepens company’s commitment to leading the future of AI-powered customer experience (CX... | aithority.... |
| 09.01.2024 | American-Danish Zendesk acquires Estonian AI startup Klaus | American-Danish Zendesk acquires Estonian AI startup Klaus
09 January, 2024, 12:50
Mariia Denysiuk... | ain.capita... |
| 12.12.2023 | Yellow.ai Announces Listing of its Generative AI-powered Voi... | The listing will enable enterprises to deliver human-like experiences through Yellow.ai’s Dynamic Au... | aithority.... |
| 08.12.2023 | Top 4 Sprout Social Alternatives based on 27,000+ Reviews | The nature of customer service is evolving. Customers are getting more comfortable with social custo... | einpresswi... |
| 30.11.2023 | Vestbee’s CEE Startup Challenge 2023 to Conclude with Final ... | Vestbee holds an online pitching session for the finalist startups of its CEE Startup Challenge 2023... | itkey.medi... |
| 27.10.2023 | Vestbee’s CEE Startup Challenge Calls Startups and Scaleups ... | Vestbee once again partners with an extensive list of top-tier partners to reward the most aspiring ... | itkey.medi... |
| 23.10.2023 | Stronger Customer Trust, Better CX Data Protection: 3 Strate... | Your phone buzzes with an email notification. Subject line: Important information about a recent sec... | forbes.com... |
| 23.10.2023 | Measuring PR And Media Relations Campaign Quality: What VC-B... | By Beck Bamberger, founder of BAM by LLYC, a PR firm for VC-backed tech startups, as well as OnePitc... | forbes.com... |
| 08.10.2023 | Zendesk emerges from last year’s turbulence with strong outl... | Last year was a tough one for Zendesk, with several months of uncertainty. But the company appears t... | techcrunch... |
| 05.10.2023 | Three Ways To Stay Close To Customers As You Scale | Anand Subbaraj, CEO of Zuper. | forbes.com... |
| 02.10.2023 | An AI Expert's Guide To Customer Delight | Investor, Board Member and CEO of AISERA, Inc., an AI Service Management (AISM) Company. | forbes.com... |
| 25.09.2023 | Who's innovating in field management software? | Field management software has been making technological advancements through analytics, ML, and VR
F... | vator.tv/n... |
| 22.09.2023 | Эффективный кол-центр в 2023 году: как запустить и получить ... | Узнайте, как спланировать запуск и работу кол-центра, способного сделать вашу техподдержку счастливо... | habr.com/r... |
| 20.09.2023 | AWS and Vestbee Welcome Founders to Join Their 1st AWS Emerg... | Vestbee and AWS team up once more for their very first accelerator for emerging technologies in the ... | itkey.medi... |
| 15.09.2023 | 7 Ways CX Leaders Can Close The AI Trust Gap With Customers | Few can deny the potential of AI to improve customer experiences, but many remain hesitant to trust ... | forbes.com... |
| 01.09.2023 | Meet Google, JPMorgan, Mastercard, DeepBrain AI and more at ... | TechCrunch Disrupt 2023 kicks off in just two weeks, and we can’t wait to meet you there! This is th... | techcrunch... |
| 09.08.2023 | 3 Areas Customers See The Most Potential For Generative AI | There’s no doubt that the impact of generative AI—particularly on customer experience (CX)—will be w... | forbes.com... |
| 26.07.2023 | Revolutionizing Employee Experiences: Asset Panda and Zendes... | Webinar The Latest at Asset Panda "By combining the strengths of Asset Panda and Zendesk, busin... | prweb.com/... |
| 17.07.2023 | AI beyond the buzzwords: Choosing the right automations to e... | Presented by Zendesk
Large language models (LLMs) are really nothing new as they have formed the bas... | venturebea... |
| 14.07.2023 | 6 Companies Making AI More Accessible | Artificial intelligence has always been alluring. In 2023, though, its attraction has become irresis... | readwrite.... |
| 05.07.2023 | AWS, NVIDIA, and Vestbee Announce Fintech Acceleration Progr... | AWS, NVIDIA, and Vestbee team up to support and enable early-stage Fintech startups All eligible sta... | itkey.medi... |
| 16.06.2023 | AWS Startup Loft Accelerator and Vestbee Announce Climate Te... | AWS Startup Loft Accelerator and Vestbee team up to support climate tech startups in EMEA All eligib... | itkey.medi... |
| 16.06.2023 | Zendesk AI: Support customers more efficiently with AI | Zendesk AI is a tool that enables you to provide customer support more efficiently and effectively. ... | vivevirtua... |
| 12.06.2023 | Zendesk for Startups oferece suporte gratuito para impulsion... | A Zendesk, renomada empresa de software no campo de customer success, está oferecendo uma oportunida... | startupi.c... |
| 01.06.2023 | Service Desk или Help Desk. Как правильно выбрать? Основные ... | В статье расскажем в чем основные отличия между help desk и service desk системами, в чем бизнес-пре... | habr.com/r... |
| 11.05.2023 | Zendesk Announces Powerful AI Designed Exclusively for Intel... | 18 billion tickets and trillions of data points informing bots and generative AI will help every bus... | aithority.... |
| 10.05.2023 | Zendesk AI: Leveling up with generative AI for a more intuit... | Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizi... | venturebea... |
| 10.05.2023 | New Era Of Generative AI Finally Delivers On Promise | Artificial intelligence is not new, but the public launch of generative AI has led to an explosion .... | forbes.com... |
| 27.04.2023 | Beyond The Mythos Of The 4%: Three Alternative Sources Of Fu... | From Facebook and Founders Found to Genentech and Kleiner Perkins to WhatsApp and Sequoia Capital - ... | forbes.com... |
| 21.04.2023 | Zendesk adds OpenAI Integration to Expand AI-powered Custome... | Combining the industry leading capabilities of the Zendesk Suite with the power of OpenAl helps busi... | aithority.... |
| 19.04.2023 | Кейс: разработка бренда, презентаций и сайта для производите... | Содержание
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| 05.04.2023 | How Zendesk for Startups program can help startups survive t... | The global startup funding landscape has notably changed over the last year. We've seen venture capi... | tech.eu/20... |
| 04.04.2023 | Zendesk customer service innovations supercharged by AWS str... | Zendesk customer service innovations supercharged by AWS strategic collaboration agreement
Zendesk, ... | kmworld.co... |
| 30.03.2023 | 6 Ways To Link The Customer Experience To Long-Term Value Fo... | VP of Client Engagement at rSTAR Technologies. | forbes.com... |
| 15.03.2023 | Не время витать в “облаках” | Какие ошибки допускают пользователи в популярных SaaS-решениях, как это помогает хакерам и как перес... | habr.com/r... |
| 13.03.2023 | Как мы выбирали сервис для Базы знаний и в чем Notion проигр... | Выводы
Мы довольны выбранным решением.
Даже с учетом того, что процессе настройки всплыли подводные ... | vc.ru/serv... |
| 08.03.2023 | Zuper partners with Zendesk to enable exceptional customer s... | Modern customers expect a personalized and seamless service experience end-to-end from their first t... | prweb.com/... |
| 26.01.2023 | Danish startup Kanpla wants to help canteens cut food waste | As much as 40% of all food produced each year goes nowhere near a human mouth, resulting in economic... | techcrunch... |
| 25.01.2023 | Blackhawk Floors Provides Custom Wood Flooring Installation ... | One of the best hardwood flooring companies in Phoenix is offering services in multiple cities.
SCOT... | einpresswi... |
| 18.01.2023 | Faye named Zendesk North American GTM Partner of the Year | “This award showcases the hard work and dedication of our entire team as we drive innovation and exc... | prweb.com/... |
| 28.12.2022 | Adelante Enhances Capabilities with Zendesk Setup Solution | Adelante, a Zendesk, Inc. implementation partner helping companies get set up on Zendesk in seven da... | aithority.... |
| 27.12.2022 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updat... | aithority.... |
| 26.12.2022 | Zendesk Launches New Customer Sentiment and Intent Functiona... | Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses ... | aithority.... |
| 22.12.2022 | How deep learning will ignite the metaverse in 2023 and beyo... | Check out all the on-demand sessions from the Intelligent Security Summit here.
The metaverse is bec... | venturebea... |
| 05.12.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конца февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 30.11.2022 | Как говорить с клиентами на одном языке: создаем tone of voi... | Помните новогоднюю рекламу Coca-Cola? Перед глазами сразу красный грузовик, а в голове – песня со сл... | habr.com/r... |
| 28.11.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конца февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 23.11.2022 | Group Led by Hellman & Friedman and Permira Closes Acqui... | Zendesk, Inc. today announced the completion of its acquisition by an investor group led by Hellman ... | finsmes.co... |
| 21.11.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конца февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 18.11.2022 | Accent Discrimination Is Still A Pervasive Issue In The Work... | Those with native accents are often unaware of the pervasive bias that those with perceived foreign ... | forbes.com... |
| 15.11.2022 | Sales Technology That Wins Customers | 0 shares
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Did you know that the global sales force automation software ... | techround.... |
| 14.11.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конца февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 09.11.2022 | Vestbee’s CEE Startup Challenge Welcomes Startups | Vestbee teams up with an extensive list of recognized partners to recognize and reward aspiring star... | itkey.medi... |
| 09.11.2022 | Plain is a new customer support tool with a focus on API int... | Meet Plain, a new startup that wants to reinvent support tools. While the customer support space is ... | techcrunch... |
| 07.11.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конца февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 04.11.2022 | CSAT.AI Named Region’s Best Tech Startup in Timmy Awards | Customer Service QA and CX Platform Built for Zendesk!
Agent guidance based on custom metrics
Qualit... | einpresswi... |
| 31.10.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конца февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 28.10.2022 | Игровая техподдержка в мобильном шутере: тандем Discord и Ze... | Раньше наш игровой саппорт целиком умещался в рамках одного сервера Discord: игроки были волонтерами... | habr.com/r... |
| 27.10.2022 | Building A Customer-Centric Culture To Make Your Business Th... | Richard Mabey, CEO and cofounder of Juro. | forbes.com... |
| 24.10.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конце февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 21.10.2022 | Mavenoid – Support Service for Hardware Suppliers | The post was originally published in Russian on Startup of the Day. Alexander kindly agreed to repub... | itkey.medi... |
| 19.10.2022 | 8 стандартов обслуживания клиентов, которым вы должны соотве... | Установите стандарты обслуживания клиентов и регулярно улучшайте их, чтобы способствовать удовлетвор... | habr.com/r... |
| 17.10.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конце февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 10.10.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конце февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 07.10.2022 | What is ITSM? | Image: Funtap/Adobe Stock
For organizations and businesses to provide IT services to their clients, ... | techrepubl... |
| 06.10.2022 | Faye Enables CX Efficiency with Launch of Zoom Meetings Inte... | “We are thrilled to launch Zoom Meetings in Zendesk,” said Sarah Hurd, VP of Product and Marketing a... | prweb.com/... |
| 03.10.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конце февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
| 27.09.2022 | Three Ways To Create Business Value With Great UX Design | getty | forbes.com... |
| 26.09.2022 | Зарубежные облачные и сетевые сервисы, службы и платформы, к... | С конце февраля иностранные IT-компании начали и продолжают несколько месяцев выполнять требования р... | habr.com/r... |
