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http://ww1.getscopeai.com/
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It leverages natural language processing (a form of AI) to extract insights from customer conversations and integrates with existing support channels such as Zendesk, Intercom, Desk.com (salesforce) to automatically tag and analyze conversations.
It provides access to all comments and customer data related to a bug or feature request. Sales, Marketing Teams, Small, and Medium companies make use of the software.

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