Woveon helps enterprises take control of their conversations - to provide exceptional customer experience, audit for compliance and maximize revenue. By prioritizing customer inquiries with artificial intelligence and automating aspects such as complaint investigation and analysis, Woveon enables companies to strategically interact with customers and engage in effective courses of response.
The technology pulls in conversations from any number of customer touchpoints like social, sms and livechat, and integrates with existing customer data systems such as CRMs, sales, marketing and legacy systems. The combined conversational, transactional and behavioral data is used to produce suggested responses and workflows to help resolve customer issues in real time.
Through integrated channels and customer systems, businesses using Woveon are able to provide unique tailored experiences, allowing them to orchestrate seamless journeys through conversation.
Overview
Investors 2
| Date | Name | Website |
| Sign up to see | Sign up to see | Sign up to see |
| Entrepreneurs Roundtable Accelerator | muratak.com |
Mentions in press and media 2
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Sep 26, 2018 | Meet 13 startups launching out of the Entrepreneurs Roundtable Accelerator | Today, a new crop of startups is launching out of the Entrepreneurs Roundtable Accelerator. This marks the 15th ERA class, with the past 14 classes comprising 165 startups with a combined market capitalization of more than $2 billion. Thirt... |
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FAQ about Woveon
When was Woveon founded?
Woveon was founded in 2016.
Who has invested in Woveon?
Parsers VC lists 2 investors of Woveon, among them Entrepreneurs Roundtable Accelerator.
What has the press written about Woveon?
Parsers VC has collected 2 articles mentioning Woveon, among them “Meet 13 startups launching out of the Entrepreneurs Roundtable Accelerator” (Sep 26, 2018).
Is Woveon still active?
Yes, Woveon is active; its latest activity on Parsers VC dates from Dec 18, 2019.