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| Jul 10, 2026 | South Africans warm to AI doing their shopping: DHL | More than half of online shoppers in sub-Saharan Africa – 56%, the highest share of any region in the world – say they are likely to let AI make shopping decisions or even purchases on their behalf within the next five years, according to t... |
| Mar 5, 2026 | Andy Higgins to move into new role at Bob Group | Outgoing Bob Group MD Andy Higgins
South African e-commerce platform Bob Group has appointed Anita Erasmus as CEO designate as the company looks to capitalise on the rapid growth of online retail in the country.
Erasmus will serve in the ro... |
| Feb 11, 2026 | SA app wants to end guesswork in online grocery shopping | We Need Milk CEO Arjan van den Berg
South Africans are shopping for groceries online more than ever, yet many households still struggle to see the full cost and nutritional value of their baskets before checkout. A new service called We Nee... |
| Feb 3, 2026 | China’s Haier takes aim at Samsung, LG and Hisense in South Africa | The entry of China’s Haier into South Africa looks set to sharpen competition in the local home appliance market, raising pressure on established brands such as Samsung, LG and Hisense.
The Chinese multinational launched its products at an ... |
| Dec 4, 2025 | Black Friday goes digital in South Africa as online spending surges to record high | South Africa’s shift towards online retail accelerated over the Black Friday weekend, with consumers directing a greater share of their spending to e-commerce platforms than ever before.
Standard Bank said online sales by its customers rose... |
| Nov 24, 2025 | Takealot sees off competitive threats to deliver revenue surge | The growth of South Africa’s largest e-commerce group, Naspers-owned Takealot, supports recent forecasts that e-commerce is rapidly expanding in South Africa and will soon surpass 10% of total retail sales.
In its interim results to end-Sep... |
| Oct 14, 2025 | Grocery wars: Spar supercharges Uber Eats partnership | Spar omnichannel executive Blake Raubenheimer
South Africa’s online grocery market is shifting rapidly, and Spar, which is coming from behind in the on-demand grocery delivery market, is betting big on its partnership with Uber Eats to grow... |
| Sep 11, 2025 | Online shopping boom in South Africa | Online retail now makes up nearly 10% of total retail sales in South Africa, and World Wide Worx has forecast the figure will breach that mark for the first time ever in January 2026.
Online retail sales as a proportion of total retail reve... |
| Dec 16, 2024 | Takealot bets on townships to fend off global rivals | Esa Alexander/Reuters
South Africa’s biggest e-commerce retailer, Takealot, has hired thousands of personal shoppers to help it penetrate townships and rural areas and fend off increased competition from global rivals.
Attracted by growth p... |
| Sep 13, 2024 | Hijacking plague in South Africa as online shopping soars | As e-commerce continues to grow in South Africa, last-mile delivery trucks and vans are increasingly becoming prime targets of hijacking syndicates, driving up security costs for these companies, executives said on Thursday.
New internation... |
| Jun 10, 2024 | Amazon South Africa struggles to find its footing | Amazon appears to be struggling to gain traction in the hotly contested e-commerce market following its South African launch a month ago.
According to a retail industry analyst, there are several factors that might be contributing to Amazon... |
| May 18, 2024 | The MOST popular online purchases by South Africans | Check out these most popular online purchases by South Africans. Image: File
According to the latest research by World Wide Worx, these are the most popular online purchases by South Africans, says Daily Investor. The online retail space is... |
| May 9, 2024 | South African firms struggling to adapt to e-commerce wave | Most South African business leaders polled in a new survey believe that e-commerce is growing so quickly their organisations are struggling to adapt.
This is according to a new study by Accenture, which found than 19 in 20 South African lea... |
| May 8, 2024 | Surging e-commerce tops 6% of total retail sales in South Africa | South Africa’s e-commerce sector is growing rapidly, reaching a record R71-billion in sales value in 2023, according to a new report.
This represents 29% growth from R55-billion in 2022, and means that online retail is now represents 6% of ... |
| Feb 27, 2024 | Amazon Prime is coming to South Africa – what to expect | Amazon.com is gearing up to launch in South Africa later this year. Its popular Amazon Prime service will be launched in the country, too, the company has said, and could post a threat to its local rivals.
Incumbents like Takealot Group vie... |
| Aug 14, 2023 | WhatsApp calling nightmare for SA’s mobile operators | WhatsApp voice calling is becoming more popular in South Africa
More and more South Africans, especially those connected via fixed broadband connections, are turning to WhatsApp for calling as the mobile operators struggle with network qual... |
| Jun 30, 2023 | TikTok displaces Instagram in South Africa | It has displaced Instagram. Now Chinese-owned short-video app TikTok, owned by ByteDance, is second only to Facebook as South Africa’s most popular social media platform.
This is a key finding of new research by Ornico, a brand intelligence... |
| Mar 1, 2023 | South African online shoppers skew male and young | The online retail industry in South Africa has grown at a rapid pace in recent years, with more and more consumers turning to e-commerce as a convenient and safe way to shop. However, interesting patterns are emerging, according to new rese... |
| Jan 12, 2023 | As growth dwindles and competition stiffens, Takealot is getting aggressive to stay on top
TechCabal’s 2021 Year-End report
Success! | According to World Wide Worx and Mastercard’s online retail study, South Africa’s online retail industry reached R55 billion in 2022, a 30% growth from 2021 mainly driven by an ongoing boom in demand for home deliveries.
Despite its continu... |
| Sep 15, 2022 | Carbon-Neutral Online Shopping Launches In South Africa | Curbon team |
| Aug 26, 2021 | Bad customer service costs local e-tailer sector dearly | SA’s e-tailer market has the potential to grow by 100% over the next two years, but poor customer experience (CX) is impeding this growth expectation by billions of rands.
This is the key finding of the third annual South African Digital Cu... |
| Jul 9, 2021 | Why The Partnership Between Retailers And Software Developers Remains Vital | wp_booster error:
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| Jun 24, 2021 | How to choose the right e-commerce platform for your online business | Navigating your first e-commerce platform is a big step in the evolution of your business or entrepreneurial journey. And having the right platform in place is not only vital to your current success, but also your future success in the ever... |
| Nov 23, 2020 | Business reimagined for Africa [Opinion] | Building a business in Africa is now as much about embracing digital innovations as it is about understanding the nuances of each country and what it takes to succeed there.
If businesses are to successfully expand into Africa, they must be... |
| Nov 23, 2020 | Business reimagined for Africa [Opinion] | Building a business in Africa is now as much about embracing digital innovations as it is about understanding the nuances of each country and what it takes to succeed there.
If businesses are to successfully expand into Africa, they must b... |
| Feb 14, 2020 | South Africans may get free data every day, and surf sites like Wikipedia for free, if Ramaphosa gets his way | Photo by ANGELA FRANKLIN on Unsplash
On Thursday evening, president Cyril Ramaphosa mentioned in his State of Nation Address that mobile operators may be forced to make deep cuts to pre-paid data prices.
They will also have to give a free d... |
| Mar 6, 2019 | Microsoft opens first datacentres in Africa | Share this:
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| May 17, 2017 | 87% of SMEs in SA prefer to work with tech-savvy accountants – report | More than four in five SMEs prefer to work with accountants who understand technology, according to a survey of over 600 South African accountants and SME owners conducted by Xero, in partnership with World Wide Worx.
Most accountants (88%... |
| May 17, 2017 | 87% of SMEs in SA prefer to work with tech-savvy accountants – report | More than four in five SMEs prefer to work with accountants who understand technology, according to a survey of over 600 South African accountants and SME owners conducted by Xero, in partnership with World Wide Worx.
Most accountants (88%)... |
| Mar 16, 2017 | What Will it Take to Transition SA eCommerce from 1% of Total Retail to 5%? | |
| Sep 8, 2016 | Instant EFT – still the best way to get South Africans trading online | |
| Aug 1, 2016 | Why SA’s online storefront still lacks wider appeal | |
| Apr 20, 2016 | Online retail space still emerging in SA | Everything in the e-commerce environment needs to start and end with the customer and their specific requirements, says Foschini's Robyn Cooke.
The South African online retail
RETAIL Customers get the service and satisfaction they deserve b... |
| Dec 19, 2014 | Nigeria Leads Internet Usage In Africa | Internet penetration in Africa has been gathering pace over the last half-decade, as the continent seeks to close ICT gap with the western world. To further confirm this trend, three African countries have made the world’s top 25 countries ... |
| Nov 18, 2014 | Meet the WooCommerce plug-in improving the way thousands of people shop online | Last year we wrote about how South African-based company WooThemes and its popular online retail theme WooCommerce were making waves in the online world. At the time, we termed it a true WordPress child revolutionising ecommerce the world o... |
| Nov 18, 2014 | Meet the WooCommerce plug-in improving the way thousands of people shop online | Last year we wrote about how South African-based company WooThemes and its popular online retail theme WooCommerce were making waves in the online world. At the time, we termed it a true WordPress child revolutionising ecommerce the world o... |
| Jun 9, 2013 | Bringing music downloads to South African townships | Mokgethwa Mapaya reader comments 21 with 18 posters participating
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Two weeks into his new job, Mokgethwa Mapaya screwed up.
It was 2009, and he was working in IT at Liberty ... |
| Apr 27, 2013 | Top Social Media Savvy Companies In Africa’s Biggest Economy | Large corporate brands in Africa’s biggest economy, South Africa have woken up to social media, following in the footsteps of their customers, according to new findings from technology market researchers World Wide Worx and information anal... |
| Nov 26, 2012 | Quicket: ticketing service claims lowest commission charges in industry | We love Quicket, the ticketing service that allows you to sell tickets for your event and promote it online. Create an event page, promote it through social channels, and collect payment for tickets online. To round things off the solution ... |
| Nov 26, 2012 | Quicket: ticketing service claims lowest commission charges in industry | We love Quicket, the ticketing service that allows you to sell tickets for your event and promote it online. Create an event page, promote it through social channels, and collect payment for tickets online. To round things off the solution ... |
| Sep 15, 2012 | HP's next attempt at a smartphone could target the developing world | After acquiring Palm, releasing a scant few smartphones, then terminating the business and open sourcing webOS, Hewlett-Packard CEO Meg Whitman now says the company isn't done with the smartphone business yet. In a television interview this... |
