Webhelp creates game-changing customer journeys. As your global CX BPO partner, we design, deliver, and optimize unforgettable human experiences for today’s digital world. Because brilliant brands demand brilliant experiences. Their reputation and revenue depend on them. Especially in a world where technology has integrated with every aspect of our lives, and people more and more look for a real, emotional connection, every step of the way. Inspired by our vision of making business more human, we create exceptional brand advocacy and loyalty, helping the leaders of today and the unicorns of tomorrow thrive. We are your virtual assistant, your Instagram post, your follow-up call, your save-the-day text. From sales to service, and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys. Our talented, imaginative brand ambassadors create incredible, seamless experiences, driving trusted, stronger relationships with your brand. We put our +1350 clients at the heart of everything we do, and champion imagination and creativity in the ways we work and innovate, driven by a start-up mindset we're passionate to never lose. Our +120,000 game-changers in more than 200 locations and over 60 countries are proud to bring their intelligence, empathy and expertise to the table every day. And as a business born in the new economy, we don’t think in hardware or software, but mindware. It’s in our DNA to continuously explore how today’s new and tomorrow’s next technology can best serve our people, our clients, and their customers. Webhelp is currently owned by its management and GBL, a leading global investment holding. More information can be found at webhelp.com. Our subsidiary company The Nest by Webhelp, is a growth-enabler of startups and scale-ups, supporting them in their customer experience approach. You can learn more at https://thenest.webhelp.com/
Location: France, Ile-de-France, Paris
Employees: 10001+
Total raised: $114K
Founded date: 2000
Investors 4
Date | Name | Website |
29.10.2020 | Karista Ve... | karista.vc |
- | Idinvest P... | idinvest.c... |
- | Equistone ... | equistonep... |
- | Charterhou... | charterhou... |
Funding Rounds 1
Date | Series | Amount | Investors |
21.11.2018 | - | $114K | - |
Mentions in press and media 13
Date | Title | Description |
18.10.2024 | Concentrix Leads CXM Services PEAK Matrix® Assessment 2024 | Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, announced today that leading research firm Everest Group has positioned the company as a Leader in its Europe, Middle East and Africa (EMEA) Customer Experience... |
06.04.2024 | Pigment Secures €134M in Series D Funding | Pigment, a Paris-based business planning platform, has successfully raised €134M in a Series D funding round led by ICONIQ Growth. The company plans to use the funds to accelerate its growth and enhance the adoption of its planning platform... |
05.04.2024 | Pigment: Revolutionizing Business Planning with $145 Million Funding | Pigment, a visionary business planning platform, has secured a staggering $145 million in Series D funding led by ICONIQ Growth. This funding injection propels Pigment's total funding to over $396 million, solidifying its position as a lead... |
04.04.2024 | Pigment raises $145M Series D to enhance strategic decision-making in business | French business planning platform Pigment today announced a $145 million Series D funding round led by ICONIQ Growth. This brings the company's funding to over $396 million. Pigment is a business planning platform that helps organisations p... |
04.04.2024 | Paris-based Pigment gets €134M to help businesses plan and make better strategic decisions | Read this article in: Paris-based Pigment, a business planning platform, announced on Thursday, that it has secured $145M (approximately €134M) in a Series D round of funding led by ICONIQ Growth. Sandberg Bernthal Venture Partners, as well... |
22.12.2022 | Webhelp reflects on key year for global growth and looks towards continued investment in people and technology for 2023 | PARIS, Dec. 22, 2022 /PRNewswire/ -- Webhelp, a leading global customer experience BPO player, has announced that this year it has achieved its highest global growth since inception, with operations now spanning more than 60 countries and w... |
17.10.2022 | Webhelp’s BPO centre makes employment gains | Tammy Chetty, MD of Webhelp SA. International business process outsourcing (BPO) firm Webhelp says it will soon employ 674 young people at its Durban office, a little under a year after it officially opened. Webhelp, which has six operation... |
15.06.2022 | South Africa’s GBS sector tipped for ‘phenomenal’ growth | Reshni Singh, CEO of BPESA. The US will be a key market for the growth of SA’s global business services (GBS) sector − also known as the business process outsourcing sector − in the near future. So says Reshni Singh, newly-appointed CEO of ... |
07.04.2022 | Worldwide Contact Center Leader Webhelp expands operations in Mason, providing local career opportunities | Webhelp, a leading global customer experience and business solutions provider, is expanding operations in Mason, Ohio, providing local career opportunities. We are excited to partner with the Mason area’s high-quality talent as we continue ... |
23.11.2021 | BPO firm Webhelp appoints Tammy Chetty as MD of South Africa | Tammy Chetty has been appointed Webhelp MD for SA. Global business process outsourcing organisation Webhelp has appointed Tammy Chetty as managing director (MD) of its South African operations. This announcement comes on the heels of the re... |
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