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Volkswagen

http://www.vw.com/

Welcome to our online community for Volkswagen owners & enthusiasts to share their photos, videos, stories, links and comments about all things VW. We encourage you to post freely, but please play nice with each other. To ensure a positive online experience for the entire community, we may monitor and remove certain postings if we find them to be inappropriate.

Certain types of posts are subject to removal, and we may or may not notify people in advance of taking action on certain content. If our house rules are violated repeatedly, it may result in a participant being banned from engaging in our community. We don’t want to have to do that, so let’s all play nice.

Content is subject to removal if it is:

Significantly off-topic: Unrelated or irrelevant to the overall conversation.

Malicious: Uses abusive or hateful speech, foul language, derogatory remarks, threats, violence or attacks towards members of our community or employees.

Spam: Multiple posts on the same subject, promotion, solicitation or advertising

Provocative, trolling or a fake profile: Impersonation, targeted or repeated misconduct, deliberately offensive, pot-stirring or provocative posting with the intention of upsetting someone or eliciting an angry response from them.

Campaigning: Repeated posting related to a person or group’s agenda that interferes with the community’s ability to have civil conversations and dialogue about a topic.

Advertisement: Selling products or services that are not directly associated to Volkswagen USA.

In violation of platform guidelines: Breaks terms of service for the social channel.

If you have a concern or an issue about your vehicle, we want to hear from you. In order for us to address your issue in the best manner possible, customers in the United States should contact:

Customer CARE at 1-800-822-8987 or go.vw.com/care

The VW Cares Team will be responding to posts:
Mon-Fri 8AM to 8PM
Sat 9AM to 530PM

For customers outside the United States, please visit go.vw.com/global to find your local Customer CARE contact information.