Startups
Vision Helpdesk offers four Customer Service Products -
Help Desk Software
Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi-Channel ticket management software that allows you to centralize all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone, and Chat.
https://www.visionhelpdesk.com/products/help-desk-software
Satellite Help Desk Software
Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products in one place. It also maintains complete isolation among the company's data, staff, and end-users.
https://www.visionhelpdesk.com/products/satellite-help-desk
ITIL/ ITSM Service Desk Software
Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management, Service Catalog, Change Management, and Release Management.
https://www.visionhelpdesk.com/products/service-desk
Live Chat Software
A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
https://www.visionhelpdesk.com/products/live-chat-software
Help Desk Software
Help Desk Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi-Channel ticket management software that allows you to centralize all your customer conversations via E-mail, Web portal, Twitter, Facebook, Phone, and Chat.
https://www.visionhelpdesk.com/products/help-desk-software
Satellite Help Desk Software
Satellite Help Desk Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products in one place. It also maintains complete isolation among the company's data, staff, and end-users.
https://www.visionhelpdesk.com/products/satellite-help-desk
ITIL/ ITSM Service Desk Software
Our Service Desk Software is PINKVerify Certified ITIL/ITSM Compliant with features like CMDB, Asset Management, Incident Management, Problem Management, Knowledgeable Management, Service Catalog, Change Management, and Release Management.
https://www.visionhelpdesk.com/products/service-desk
Live Chat Software
A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
https://www.visionhelpdesk.com/products/live-chat-software
Overview
Location
India, Maharashtra, Nashik
Employees
11-50
Founded date
2007
Mentions in press and media 2
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Jun 20, 2016 | 6 Tools to Support Multiple Clients at Your Help Desk | Most help desk ticketing systems specialize in helping one business support all of its customers or internal users. These solutions include searchable databases that allow customers to locate solutions to their own issues. As helpful as thi... |
Reviews 0
FAQ about Vision Helpdesk
When was Vision Helpdesk founded?
Vision Helpdesk was founded in 2007.
What has the press written about Vision Helpdesk?
Parsers VC has collected 2 articles mentioning Vision Helpdesk, among them “6 Tools to Support Multiple Clients at Your Help Desk” (Jun 20, 2016).
Is Vision Helpdesk still active?
Yes, Vision Helpdesk is active; its latest activity on Parsers VC dates from Jul 6, 2021.