virtualQ is specialized in customer service optimization via machine learning and AI. Amongst others, the product portfolio of the B2B tech-company includes a cloud-solution that waits on hold during longer waiting times for callers of customer service centers as well as a smart voice assistant, that provides answers to frequently asked questions.
Jens Kuehnapfel
Managing Partner
Location: Germany, Berlin
Employees: 11-50
Founded date: 2014
Investors 2
Date | Name | Website |
- | Coparion | coparion.v... |
- | High-Tech ... | htgf.de |
Mentions in press and media 3
Date | Title | Description | Source |
25.06.2018 | Tech Startup virtualQ Receives Seven-Digit Financing | virtualQ, a Stuttgart and Berlin, Germany-based enterprise software solution company, raised seven d... | finsmes.co... |
14.10.2015 | virtualQ Receives Funding from High-Tech Gründerfonds | virtualQ, a Berlin- and Stuttgart, Germany-based provider of a phone waiting service, received fundi... | finsmes.co... |
- | High-Tech Gründerfonds (HTGF) invests in the waiting service... | October 13, 2015 Waiting on hold is part of many call centers. The startup virtualQ® based in Berli... | htgf.de/en... |