Startups
Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.
Velaro clients are assigned a dedicated Success Manager who is their guide to live help success. Through our consultative process, we help you apply our chat expertise towards your specific business goals.
Delivered in the cloud, our software-as-a-solution platform is currently deployed on thousands of websites. Clients include Fortune 500 as well as Internet Retailer Top 500 E-commerce businesses.
Velaro clients are assigned a dedicated Success Manager who is their guide to live help success. Through our consultative process, we help you apply our chat expertise towards your specific business goals.
Delivered in the cloud, our software-as-a-solution platform is currently deployed on thousands of websites. Clients include Fortune 500 as well as Internet Retailer Top 500 E-commerce businesses.
Overview
Location
United States, California, Los Angeles
Employees
51-200
Phone
+1 800-983-5276
Founded date
2000
Mentions in press and media 4
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Nov 7, 2015 | 5 Ways to Prepare Your Online Business for Holiday Rush | The holiday season is all about those wonderful gifts, new clothes, social gathering and, of course, the good food. You can't ignore the colorful atmosphere of the festive season and the lovely rush that you see outside and online. Accordin... |
| Feb 10, 2014 | These 18 Baltimore tech firms are hiring right now [NET/WORK] | If you want a job in technology, Baltimore has options for you. More than a dozen businesses, startups and organizations will share information on their open positions Thursday, Feb. 20 at NET/WORK, our tech jobs fair happening at the Emerg... |
| Jul 31, 2012 | Procurely founder Justin Smith wants to ‘disrupt’ RFP creation process | In his early twenties, Justin Smith was doing pretty well for himself. He was vice president of operations for a Columbia-based startup, Velaro, that provided live chat software to enterprise-level companies like Dell and Comcast. But it wa... |
Reviews 0
FAQ about Velaro
When was Velaro founded?
Velaro was founded in 2000.
What has the press written about Velaro?
Parsers VC has collected 4 articles mentioning Velaro, among them “5 Ways to Prepare Your Online Business for Holiday Rush” (Nov 7, 2015) and “These 18 Baltimore tech firms are hiring right now [NET/WORK]” (Feb 10, 2014).
Is Velaro still active?
Yes, Velaro is active; its latest activity on Parsers VC dates from Dec 7, 2020.