Upgrade, Inc.

Upgrade Inc.’s Facebook Community Guidelines: we’re here on Facebook to provide you with company updates, educational credit content, and other info that we think could be helpful. We look forward to staying connected and hearing from you, but please know that Facebook is not an Upgrade Inc. customer service channel. To get a faster response from a member of our team call us toll-free at (855) 997-3100 Monday-Friday, 8am-5pm, PST or email us any time at support@upgrade.com. Join the conversation, but please also remember to… -- Protect your privacy. Protecting your privacy is a top priority. This is a public channel, so please don’t post any of your specific account details or other personal information here. Reaching out to our team offline with questions about your Upgrade account will help us get to a quicker solution. -- Stay on topic. We’re here to create a place where we can have educational discussions about credit health and share content that helps people live a better financial life. Comments focused on soliciting or advertising products or services, or posted just to drive traffic to a particular website for personal, political, or monetary gain will be taken down. -- Be courteous and respectful. We listen to feedback from our customers to improve our products and services. Any comments that are abusive, vulgar, unproductive, hostile, threatening, unlawful or repetitive will be removed.