Startups
Unifonic's platform unifies communication channels, messaging apps, and chatbots.
As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication ROI. Unifonic solutions help clients reach customers on their favorite channel to ensure that every interaction makes a positive impact.
From SMS one-time passwords or WhatsApp vaccination requests to voice surveys and many more, Unifonic empowers organizations to transform customer experience with seamless conversations that improve customer satisfaction while allowing them to focus on core business activities without maintaining costly communication infrastructures.
Unifonic connects enterprises like Saudi Electricity Company, Ministry of Health, Absher, Uber, Aramex, Noon, as well as leading banks and financial institutions throughout the region, in addition to health, education, travel, e-commerce, and logistics sectors worldwide.
With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by local corporate presence in four countries and a dedicated team of 200 professionals serving clients 24/7.
As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication ROI. Unifonic solutions help clients reach customers on their favorite channel to ensure that every interaction makes a positive impact.
From SMS one-time passwords or WhatsApp vaccination requests to voice surveys and many more, Unifonic empowers organizations to transform customer experience with seamless conversations that improve customer satisfaction while allowing them to focus on core business activities without maintaining costly communication infrastructures.
Unifonic connects enterprises like Saudi Electricity Company, Ministry of Health, Absher, Uber, Aramex, Noon, as well as leading banks and financial institutions throughout the region, in addition to health, education, travel, e-commerce, and logistics sectors worldwide.
With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by local corporate presence in four countries and a dedicated team of 200 professionals serving clients 24/7.
Overview
Location
Saudi Arabia, Riyadh Region, Riyadh
Employees
201-500
Phone
+966 9200 02687
Total raised
$146M
Founded date
2006
Funding Rounds 2
| Date | Series | Amount | Investors |
| Sign up to see | Sign up to see | Sign up to see | Sign up to see |
| Oct 17, 2018 | Series A round | $21M |
Mentions in press and media 15
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Apr 22, 2025 | The Rise of MENA Startups: A New Era of Innovation and Investment | The Middle East and North Africa (MENA) region is undergoing a transformation. Startups are sprouting like wildflowers after a rain. The landscape is vibrant, filled with promise and potential. Recent developments highlight this shift, part... |
| Apr 17, 2025 | MENA Digest: Dubizzle inks M&A; Saudi startups Sadq, TruBuild snag funding | The UAE-based online classifieds platform Dubizzle Group bought proptech platform Property Monitor in its second acquisition within three months, leading dealmaking activity in the Middle East and North Africa this week. Besides, at least t... |
| Oct 8, 2024 | Startup Spotlight: UAE-Based CrossVal Is Helping Organizations Save Over 120 Working Hours Per Month By Automating Major FInancial Processes "We are proud to state that we completed an enterprise proof of concept that saved a finance team 624 hours and $10,000 monthly by implementing an automat... | "Imagine if finance teams could spend less time stuck in low-impact tasks, and more on making strategic decisions!" With this singular statement, CrossVal founder and CEO Ajinkya Tanpure makes a compelling case for his UAE-based e... |
| Jul 5, 2024 | Saudi Unicorns: KSA-Based Unifonic Is Offering A One-Stop-Solution For Businesses To Digitally Communicate With Diverse Customer Bases Targeting both major enterprises as well as small and medium enterprises (SMEs), Unifonic caters to a wide range of industries, including retail, healthcare, e-c ... | This article is part of a series covering enterprises that have been a part of the Saudi Unicorns Program, a national program by the Ministry of Communications and Information Technology (MCIT), National Technology Development Program (NTDP... |
| Oct 18, 2022 | Unifonic Acquires Sestek | Unifonic, a Riyadh, Saudi Arabia-based provider of a communications platform as a service (CPaaS), acquired Sestek, an Istanbul, Turkey-based R&D-focused AI-powered conversational automation company. The amount of the deal was not discl... |
| Oct 18, 2022 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 18th October | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and hu... |
| Oct 17, 2022 | Unifonic Announces Acquisition of Sestek, Further Diversifying its Offerings and Expanding its Geographical Reach as a Leading Customer Engagement Company | Sestek’s offerings complement Unifonic, and the combined capabilities will result in a more holistic customer engagement offering to their global customers The acquisition provides Unifonic with immediate access to Sestek’s suite of cutting... |
| Dec 20, 2021 | Sukna Ventures and Unifonic Close Their Successful Entrepreneurial Program with Demo Day Presentations | Sukna Ventures and Unifonic have marked the successful completion of their inaugural entrepreneurial program ‘Unifonic X’ with a Demo Day ceremony in the presence of prospective partners, angels, and institutional investors. The start-ups b... |
| Sep 16, 2021 | Saudi customer engagement platform Unifonic raises USD 125 million from SoftBank, others | Riyadh-based customer engagement platform Unifonic has raised USD 125 million in a Series B led by SoftBank Vision Fund 2 and Saudi Arabia’s Public Investment Fund subsidiary Sanabil Investments, the company said, without sharing any detail... |
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FAQ about unifonic Inc
When was unifonic Inc founded?
unifonic Inc was founded in 2006.
How much funding has unifonic Inc raised?
unifonic Inc has raised $146M in total across 2 funding rounds.
What funding rounds has unifonic Inc raised?
Parsers VC lists 2 funding rounds of unifonic Inc, among them a Series A round of $21M on Oct 17, 2018.
What has the press written about unifonic Inc?
Parsers VC has collected 15 articles mentioning unifonic Inc, among them “The Rise of MENA Startups: A New Era of Innovation and Investment” (Apr 22, 2025) and “MENA Digest: Dubizzle inks M&A; Saudi startups Sadq, TruBuild snag funding” (Apr 17, 2025).
Is unifonic Inc still active?
Yes, unifonic Inc is active; its latest activity on Parsers VC dates from Nov 4, 2025.