Ultimate.ai is a multilingual automation platform.
Our AI automates your repetitive customer service cases and guides your agents with answer recommendations through complex tasks.
Scale your team and improve CX with 24/7 multilingual customer support.
Location: Germany, Berlin
Employees: 51-200
Total raised: $27.8M
Founded date: 2017
Investors 5
| Date | Name | Website |
| - | Techstars | techstars.... |
| 23.07.2021 | Felicis Ve... | felicis.co... |
| - | SAP.iO Fou... | sap.io |
| - | HV Venture... | hvventures... |
| 05.11.2023 | Tesi | tesi.fi |
Funding Rounds 3
| Date | Series | Amount | Investors |
| 08.12.2020 | Series A | $20M | OMERS Vent... |
| 04.11.2019 | - | $6.5M | - |
| 18.09.2018 | - | $1.3M | - |
Mentions in press and media 19
| Date | Title | Description | Source |
| 15.03.2024 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates wil... | aithority.... |
| 14.03.2024 | Zendesk to Acquire Ultimate | Leading CX innovator to deliver industry’s most advanced AI agents and only complete CX platform for... | aithority.... |
| 27.03.2023 | Large Language Models & AI In Healthcare | Over the past few weeks, we have seen an ever-increasing number of companies that integrate generati... | forbes.com... |
| 14.10.2022 | Что пользователи ожидают от клиентского сервиса и как его гр... | Забота дороже денег За последние пару лет пользователи провели переоценку важности клиентского обслу... | rb.ru/opin... |
| 27.09.2022 | Faye and Ultimate Partner to Supercharge Customer Service So... | “At Ultimate, we want to collaborate with forward-thinkers, like Faye, who is as obsessed with deliv... | prweb.com/... |
| 16.11.2021 | High Growth at Ultimate, as #1 Rated Virtual Agent Platform ... | Ultimate, the #1 customer support automation platform according to G2 customer reviews, is celebrati... | aithority.... |
| 08.12.2020 | Helsinki and Berlin-based ultimate.ai raises $20M Series A F... | Helsinki and Berlin-based ultimate.ai raises $20M Series A Funding 08 December, 2020, 09:21 Alexan... | ain.capita... |
| 07.12.2020 | ultimate.ai raises €16.45 million in Series A funding | - | vcbay.news... |
| 05.12.2020 | ultimate.ai raises €16.45 million in Series A funding | ultimate.ai, the Helsinki and Berlin-based company building the world’s leading virtual customer ser... | incubees.c... |
| 04.12.2020 | ultimate.ai Raises $20M in Series A Funding | ultimate.ai, a Helsinki, Finland- and Berlin, Germany-based company building a virtual customer serv... | finsmes.co... |
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