Whistle

Whistle is the leading hospitality communication platform. Engage your guests and boost customers service. Smartphone messaging is increasing in the U.S. and Worldwide, while business remain reliant on voice calls and in-person communication. The majority of consumers now prefer messaging for customer service over voice calls. For hotels who don't offer messaging, guests are more comfortable airing grievances through online means, like social media or review sites. Whistle fills this customer service 'white-space' by providing your hotel with more communication options, with which guests are most comfortable with. By support SMS & mobile messaging apps that your guests are already comfortable using, they never have to download an additional app. WHO SHOULD USE WHISTLE? Whistle is for hotels and businesses interested in a pre-emptive solution to negative comments on review sites and social media. Whistle is also great for businesses seeking additional channels to engage customers and business leads. Unresolved customer complaints lead to negative reviews, which impact sales. Whistle ensures follow through by both parties and discourages false claims by saving a history of all communication between customers and staff. CUSTOMER SATISFACTION Businesses don't know if a customer is fully satisfied. With Whistle, businesses can send non-invasive outbound texts and messages directly to the customer's mobile phone. Companies no longer have to rely on inaccurate surveys with poor return rates to gauge satisfaction. Try it! Text Whistle at: +1 (323) 476-1703