Level AI uses semantic intelligence to understand support interactions and helps contact center teams to improve agent performance.
Location: United States, California, Mountain View
Employees: 51-200
Total raised: $54.4M
Founded date: 2019
Investors 3
| Date | Name | Website |
| - | Advisors.F... | advisors.f... |
| 15.09.2021 | Village Gl... | villageglo... |
| 21.10.2021 | ENIAC VENT... | eniac.vc |
Funding Rounds 2
| Date | Series | Amount | Investors |
| 08.08.2024 | Series C | $39.4M | - |
| 26.08.2021 | Series A | $15M | - |
Mentions in press and media 17
| Date | Title | Description |
| 19.04.2025 | Navigating the Future of Insurance: AI and Strategic Acquisitions Shape the Landscape | The insurance industry is at a crossroads. Two recent developments highlight this transformation: the rise of AI-driven platforms and strategic acquisitions. These changes promise to reshape how businesses, especially small ones, secure cov... |
| 17.04.2025 | This AI startup just raised $7.5m to fix commercial insurance for America’s 24m underprotected small businesses | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More 1Fort announced today a $7.5 million seed funding round to improve how small businesses obtain commercial insuran... |
| 26.09.2024 | Edera: Secure-By-Design Kubernetes And AI Solution Closes $5 Million (Seed) | Edera, the world’s only secure-by-design Kubernetes and AI solution, announced it has raised $5 million in a seed round led by 645 Ventures and Eniac Ventures, with participation from FPV Ventures, Generationship, Precursor Ventures, and Ro... |
| 19.09.2024 | Edera: Secure-By-Design Kubernetes And AI Solution Secures $5 Million (Seed) | Secure-by-design Kubernetes and AI solution Edera announced it has raised $5 million in a seed round led by 645 Ventures and Eniac Ventures with participation from FPV Ventures, Generationship, Precursor Ventures and Rosecliff Ventures. And... |
| 08.08.2024 | Level AI Closes $39.4m Series C Funding | Level AI, a Mountain View, CA-based innovator in LLM-native customer experience intelligence and the service automation space, raised $39.4M in Series C funding. The round, which brought the total amount to $73.1M, was led by Adams Street P... |
| 27.07.2024 | The Rise of AI in Customer Service: Level AI's Bold Leap Forward | In the bustling world of customer service, the stakes are high. Companies vie for attention, aiming to create seamless experiences. Enter Level AI, a startup that’s reshaping the landscape with artificial intelligence. Recently, it secured ... |
| 23.07.2024 | AI call center startup Level AI raises $39.4M to boost innovation Your vote of support is important to us and it helps us keep the content FREE. One click below supports our mission to provide free, d... | Artificial intelligence-powered call center services startup Level AI today announced that it has raised $39.4 million in new funding to scale its product offering and increase its headcount. Founded in 2019, Level AI specializes in enhanci... |
| 15.08.2023 | Level AI: AI customer support platform to optimize customer experience | Level AI ofrece una serie de casos de uso y características que permiten a las empresas optimizar su experiencia del cliente y alcanzar sus objetivos comerciales. Al aprovechar la AI y las capacidades de análisis de datos de Level AI, las e... |
| 12.05.2023 | 5 Ways Artificial Intelligence Can Make Your Time At Home Fun | Noah Miller, Tech Times 12 May 2023, 12:05 pm (Photo : Gerd Altmann from Pixabay) With more businesses and industries utilizing artificial intelligence (AI), it's wise to start using this technology in creative ways to add some extra fun du... |
| 08.05.2023 | 8 Best Practices for Call Centers Management in 2023 | Poor call center management results in ineffective customer service, low customer satisfaction rates, low call quality, poor agent scheduling, hard-to-manage call volumes, and extended customer wait times. This negatively impacts customer e... |
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