Level AI uses semantic intelligence to understand support interactions and helps contact center teams to improve agent performance.
Location: United States, California, Mountain View
Employees: 51-200
Total raised: $54.4M
Founded date: 2019
Investors 3
| Date | Name | Website |
| - | Advisors.F... | advisors.f... |
| 15.09.2021 | Village Gl... | villageglo... |
| 21.10.2021 | ENIAC VENT... | eniac.vc |
Funding Rounds 2
| Date | Series | Amount | Investors |
| 08.08.2024 | Series C | $39.4M | - |
| 26.08.2021 | Series A | $15M | - |
Mentions in press and media 13
| Date | Title | Description |
| 08.08.2024 | Level AI Closes $39.4m Series C Funding | Level AI, a Mountain View, CA-based innovator in LLM-native customer experience intelligence and the service automation space, raised $39.4M in Series C funding. The round, which brought the total amount to $73.1M, was led by Adams Street P... |
| 27.07.2024 | The Rise of AI in Customer Service: Level AI's Bold Leap Forward | In the bustling world of customer service, the stakes are high. Companies vie for attention, aiming to create seamless experiences. Enter Level AI, a startup that’s reshaping the landscape with artificial intelligence. Recently, it secured ... |
| 23.07.2024 | AI call center startup Level AI raises $39.4M to boost innovation Your vote of support is important to us and it helps us keep the content FREE. One click below supports our mission to provide free, d... | Artificial intelligence-powered call center services startup Level AI today announced that it has raised $39.4 million in new funding to scale its product offering and increase its headcount. Founded in 2019, Level AI specializes in enhanci... |
| 15.08.2023 | Level AI: AI customer support platform to optimize customer experience | Level AI ofrece una serie de casos de uso y características que permiten a las empresas optimizar su experiencia del cliente y alcanzar sus objetivos comerciales. Al aprovechar la AI y las capacidades de análisis de datos de Level AI, las e... |
| 12.05.2023 | 5 Ways Artificial Intelligence Can Make Your Time At Home Fun | Noah Miller, Tech Times 12 May 2023, 12:05 pm (Photo : Gerd Altmann from Pixabay) With more businesses and industries utilizing artificial intelligence (AI), it's wise to start using this technology in creative ways to add some extra fun du... |
| 08.05.2023 | 8 Best Practices for Call Centers Management in 2023 | Poor call center management results in ineffective customer service, low customer satisfaction rates, low call quality, poor agent scheduling, hard-to-manage call volumes, and extended customer wait times. This negatively impacts customer e... |
| 04.03.2022 | Level AI Raises $20M in Series B Funding | Level AI, a Mountain View, CA-based AI-driven provider of an AI driven customer service and experience technology platform, raised $20M in Series B funding. The round was led by Battery Ventures with participation from ENIAC and Village Glo... |
| 26.08.2021 | Level AI Raises $15M in Funding | Level AI, a Mountain View, Calif.-based AI powered cloud-based customer service platform provider, raised $15m in funding. The round was led by Battery Ventures, with participation from seed investors ENIAC and Village Global as well as pro... |
| 25.08.2021 | The godfather of direct-to-consumer, Warby Parker, proves why storefronts aren’t dead | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox. Paid Content Thriving in the new industrial landscape From Onshape Direct-to-consumer companies a... |
| 25.08.2021 | Level AI lands $13M Series A to build conversational intelligence for customer service | Level AI, an early-stage startup from a former member of the Alexa product team, wants to help companies process customer service calls faster by understanding the interactions they’re having with customers in real time. Today the company l... |
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