| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Apr 5, 2023 | UTS sets ball rolling on network replacement | The University of Technology Sydney wants to replace its network to create a “wireless by default, wired by exception” environment.
For the first stage of the year-long project, UTS issued a request for tender for a network strategy partner... |
| Oct 5, 2022 | Service NSW beefing up PCI compliance with cloud payment service | The NSW Department of Customer Service will soon begin implementation of a cloud-hosted, PCI-DSS compliant phone payment system.
In a recently-published contract notice, Cloudwave is identified as winning the $10 million deal.
The departmen... |
| Sep 13, 2022 | Transport for NSW seeks trip planning engine | Months after concluding a trial of its multimodal Digital Opal card, Transport for NSW has embarked on a project to create a multimodal journey planner.
After the success of the trial, in the June state budget the state government announced... |
| Aug 8, 2022 | NSW gov revisits plan for full-size driverless buses | The NSW government is planning to trial full-sized driverless commuter buses on the state’s roads, after an immature market scuttled its previous attempt.
Transport for NSW opened an expressions of interest process for the $5 million on-roa... |
| Aug 2, 2022 | Transport for NSW exits Global Switch data centre | Transport for NSW has become the latest government agency to exit Global Switch’s Sydney data centre, as it continues to migrate data from NSW government data centres (GovDC).
iTnews can reveal the TfNSW cluster left the Chinese-owned facil... |
| Jul 14, 2022 | Datacom ends DXC's 10-year reign as TfNSW's network services provider | Transport for NSW has selected Datacom as its managed network services provider for at least the next five years under a $119.4 million contract that will deliver an uplift to its operational environment.
The five-year outsourcing deal, rev... |
| Jun 3, 2022 | NSW DCS signs AWS megadeal for $57.6m | The NSW Department of Customer Service has entered a $57.6 million deal with Amazon Web Services for infrastructure hosting services over the next three years.
The contract, which began on Wednesday and will run until the end of May 2025, e... |
| May 2, 2022 | NSW gov looks to replace main website hosting platform | The NSW government is set to replace the cloud hosting platforms underpinning its biggest websites to ensure “seamless scalability and ongoing operation” can continue, following record traffic during Covid-19.
The Department of Customer Ser... |
| Apr 29, 2022 | NSW gov lays out $50m plan for mobile tower sharing | Telecommunications providers and infrastructure suppliers are to cooperate in helping choose a model for tower sharing in regional NSW.
The NSW government is funding Optus, Telstra, TPG Telecom, BAI Communications, Field Solutions Group (FS... |
| Apr 4, 2022 | Victoria installing Zscaler on students' personal devices to monitor traffic | Victoria’s Department of Education is expanding its monitoring of devices’ internal traffic from staff to students' own devices at a number of schools.
The expansion will result in Zscaler SSL root certificates being installed on not only s... |
| Mar 17, 2022 | NSW gov slashes $1bn from SAP licensing cost | The NSW government has cut more than $1 billion from its central enterprise resource planning (ERP) sourcing agreement with SAP, citing the consolidation of licences across clusters.
The revision coincides with the government’s latest attem... |
| Jan 24, 2022 | Accenture wins $163m deal for single NSW gov ERP system | Accenture has won a $163.7 million deal with the NSW Department of Communities and Justice to deliver a single enterprise resource planning (ERP) system for four initial state government clusters.
The contract for the first phase of the gov... |
| Nov 30, 2021 | NSW prepares to trial all-in-one transport app offering subscriptions | Thousands of Sydney commuters will soon be able to access a subscription-style service for transport through an all-in-one Transport for NSW app as part of an upcoming trial.
The trial with 10,000 participants is expected to begin in the Ne... |
| Nov 26, 2021 | NSW gov expects public cloud to become its infrastructure workhorse | More than 95 percent of major government IT infrastructure investments in NSW are expected to be born in the public cloud in future, as the Customer Service department tries to accelerate a shift to operating expenditure.
Government technol... |
| Nov 18, 2021 | Service NSW to bring facial verification to digital channels | Service NSW is planning to introduce face verification technology across its digital channels, as the one-stop shop for government services looks to make it easier for customers to prove their identity and stamp out fraud.
The agency today ... |
| Nov 5, 2021 | NSW Police wants platform to create "complete biometric profile" of crims | NSW Police is planning to replace its legacy PhotoTrac facial recognition system with an integrated platform capable of creating a “complete biometric profile of an offender”.
Amid calls to ban the use of facial recognition by law enforceme... |
| Oct 6, 2021 | NSW govt looks to extend DMARC to all councils | All local councils across NSW look set to receive domain-based message authentication, reporting and conformance (DMARC) to verify the origin of emails and block suspicious messages.
The Department of Customer Services has revealed plans to... |
| Sep 24, 2021 | NSW DCS to use ServiceNow as cluster-wide corporate services tool | NSW’s Department of Customer Service is planning to make ServiceNow its “single front door” for corporate services after expanding its use of the tool last year.
As part of a broader program to “reimagine” itself, the central agency has rec... |
| Sep 21, 2021 | NSW Health moves to ServiceNow vaccine management system | NSW Health-run vaccination centres are migrating to a new ServiceNow-based vaccination management system after the software giant won a $6.3 million deal.
eHealth NSW revealed the two-year contract with ServiceNow for its Vaccination Admini... |
| Sep 1, 2021 | NSW govt looks to broker new cloud deals | The NSW government is looking to diversify the cloud platforms and services available to agencies as it begins to ramp up its shift to public cloud.
The Department of Customer Service has approached the market to expand the number of whole-... |
| Aug 27, 2021 | Service NSW rolls out MFA to 95 percent of externally-facing systems | Service NSW has introduced multi-factor authentication across almost all of its externally-facing IT system in the wake of last year’s phishing attack that exposed 736GB of data.
After bringing MFA to email shortly after the March 2020 data... |
| Aug 11, 2021 | Delays hit mammoth TfNSW app migration as Wipro deal climbs $50m | A hybrid cloud migration considered a “key pillar” in the modernisation of Transport for NSW’s IT landscape is facing significant delays and has already blown out by close to $50 million.
iTnews can reveal the business application hosting s... |
| Jul 9, 2021 | NSW Justice strikes $7m cyber security deal with CSO Group | The NSW Department of Communities and Justice has struck a $7 million deal with CSO Group for a managed security monitoring service as part of its four-year cyber security uplift.
The contract will see the Perth-based IT security service pr... |
| Apr 15, 2021 | NSW govt replaces Unisys IT services with blend of insourcing, outsourcing | The NSW government has all but replaced its long-standing Unisys IT shared services arrangement with a blend of insourcing and outsourcing, resulting in the creation 150 in-house roles.
Agencies supported by Unisys under the GovConnect shar... |
| Apr 7, 2021 | Microsoft Azure, AWS to host NSW Police core systems | NSW Police has adopted a multi-vendor hybrid cloud for its future IT infrastructure needs, with work now underway to stand up a protected-level Microsoft Azure data centre.
iTnews can reveal Australia’s largest policing agency recently down... |
| Apr 6, 2021 | TPG, Optus, Nokia to shape national emergency mobile broadband network | Australia’s long-promised national mobile broadband network for emergency services has finally moved forward, with TPG Telecom, Optus and Nokia selected to deliver the first feasibility trial.
The NSW government – which is spearheading the ... |
| Mar 10, 2021 | NSW govt to create on-demand IT contractor pool for 'burst' work | The NSW Department of Customer Service will create an “on-demand resource pool” to source technology contractors for “burst” stints due to its increasing workload across government.
The central agency revealed plans for the new procurement ... |
| Feb 9, 2021 | NSW Police to establish 24x7 SOC in cyber security overhaul | NSW Police is building an around-the-clock cyber security operations centre (SOC) to protect its critical IT systems and data holdings from attack as part of a new multi-year program of work.
The SOC, which is expected to come online from M... |
| Jan 20, 2021 | NSW govt tenders for first regional gigabit fibre network | The NSW government has opened tendering for a gigabit fibre network to provide high-speed, reliable internet services to Wamboin, Bywong and Sutton in the state’s Southern Tablelands.
The network, which is slated for rollout from 2022, will... |
| Oct 28, 2020 | How small businesses can identify open and winnable government contracts | THINQ Learning founder Thomas Pollock. Source: supplied.
In my almost 20 years of searching for, bidding for, winning and losing government business, I’ve never witnessed a period as ideal as this for Australian small businesses to target a... |
| Oct 21, 2020 | NSW to set up govt-wide cyber security services panel | The NSW government is planning to streamline and standardise how agencies go about sourcing cyber security contractors by establishing a series of government-wide buying arrangements.
The Department of Customer Service this week approached ... |
| Oct 9, 2020 | NSW Health goes to market for statewide single digital health record | NSW Health has approached the market for a single digital patient record (SDPR) to replace the state’s fragmented lineup of core clinical and laboratory information management systems.
More than a year after revealing plans for the future e... |
| Sep 23, 2020 | NSW Police refreshes IBM megadeal for $40 million | NSW Police has refreshed its IBM megadeal for the first time since 2016, further consolidating long-term software and support arrangements with the technology giant.
It comes as it continues work to dislodge the state’s 26-year-old core ope... |
| Jun 17, 2020 | NSW cops shun portable biometric scanners due to legacy experience | Frontline police officers in NSW are using smartphone-compatible fingerprint scanners only a fraction of the time due in part to their past experience with the technology.
The finding, contained in an audit [pdf] of the government’s $100 mi... |
| Jun 1, 2020 | Sydney Water to deploy thousands more IoT sensors | Sydney Water will deploy “thousands” of new internet of things sensors in the coming months, ramping up technology trials that have so far seen around 1500 sensors deployed into the field.
The utility has been running IoT technology trials ... |
| Apr 24, 2020 | NSW Police to link body-cams to firearms, tasers for automated recording | Frontline police officers in NSW could soon have their firearms, tasers and body-worn video cameras linked to capture video and audio evidence automatically under an ambitious proposal to increase accountability and improve workflows.
NSW P... |
| Apr 20, 2020 | NSW Health buys 2000 iPads to monitor COVID-19 patients remotely | NSW Health has bought thousands of new Apple iPads to remotely monitor the conditions of COVID-19 patients with mild symptoms in the event that hospitals become overwhelmed.
The 2000-strong fleet of 4G iPads with SIMs will allow the departm... |
| Mar 30, 2020 | NSW Police find core systems vendor for COPS overhaul | NSW Police has finally settled on a technology solution and delivery partner for the once-in-a-generation overhaul of its core policing system.
iTnews can reveal Unisys and US-based public safety software provider Mark43 have been down-sele... |
| Feb 5, 2020 | Small businesses to be prioritised in bushfire recovery | The Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the NSW Government’s efforts to give local businesses priority in securing rebuild work in bushfire affected communities.
The NSW Government has launche... |
| Dec 11, 2019 | Transport for NSW looks to commercialise SCATS traffic system | Transport for NSW is making arrangements to commercialise the state-owned Sydney coordinated adaptive traffic system (SCATS) to ensure its longevity.
The traffic management system, which is licenced to 27 countries globally, is used to mana... |
| Sep 26, 2019 | Google data now a $6 million deal for NSW Transport | Transport for NSW will spend just shy of $2 million a year on traffic data from Google until 2022 to monitor and better understand the state’s roads network.
A three-year contract published last week puts the cost of Roads and Maritime Serv... |
| Sep 23, 2019 | NSW completes contactless payments rollout across Opal network | Transport for NSW has completed its rollout out of contactless payments technology across all modes of public transport covered by the Opal card system, two years after the first trial began.
Sydney’s rapid bus service between Bondi Beach a... |
| Sep 6, 2019 | NSW govt puts a cap into tech consulting fees | Technology consultants earning thousands of dollars a day on transformation projects in NSW government agencies are set to have their daily rates capped, as the state’s Finance Minister Damien Tudehope metes out strict new IT cost controls ... |
| Feb 27, 2019 | WaterNSW dives into core IT refresh | NSW’s bulk water supplier and "river operator" WaterNSW is set to embark on a major refresh of its core systems to improve customer services and reduce regulatory risks around water management.
The state-owned corporation has reve... |
| Jul 6, 2018 | NSW govt gauges interest in small rural telcos fund | The NSW government has begun gauging the interest of telcos prepared to offer under-served regions of the state better connectivity.
The Department of Finance, Services and Innovation is finally moving forward with the $50 million fund for ... |
| May 28, 2018 | NSW Police buys 1000 biometric scanners for the beat | NSW Police will deploy as many as 1000 smartphone-compatible fingerprint scanners to keep its officers on the front line for longer.
The force has handed NEC a $4.7 million contract to purchase and deploy the portable devices, more than two... |
| May 3, 2018 | NSW aims cameras at drivers using phones | The NSW parliament has passed laws that will allow speed cameras to be used to crack down on the illegal use of mobile phones in cars.
The bill – known as the Road Transport Legislation Amendment (Road Safety) Bill 2018 – was introduced in ... |
| Dec 15, 2017 | The NSW govt's answer to Uber | Several on-demand public transport trials have sprung up across Sydney in recent weeks, as the NSW government looks to tap into the popular ride-sharing market.
NSW transport minister Andrew Constance revealed plans to trial on-demand trans... |
| Oct 23, 2017 | TAFE NSW picks Oracle in LMBR IT replacement | TAFE NSW has selected DXC-owned Red Rock to replace its troubled Tribal platform with an Oracle-based student management system, iTnews can reveal.
It follows a year-long tender process by the education and training provider to find a new p... |
| Jul 6, 2017 | NSW Transport wants to build its own myGov | Transport for NSW will soon give commuters the option to consolidate their various transport accounts and access service updates through a single online portal, as it moves towards offering personalised customer interactions.
The agency has... |
| Jan 18, 2017 | Qld's $56m SAP housing system replacement is back on | Queensland’s Department of Housing and Public Works has been given a second chance to get its $56 million SAP replacement back on track after the project spent months in limbo.
The future of property and tenancy systems (FOPATS) rebuild had... |
| Aug 31, 2016 | NSW Transport grilled over growing ERP project costs, delays | Executives from Transport for NSW have been grilled over climbing costs and delays to its mammoth business systems overhaul, which have seen the project extend into 2017 and millions over budget.
Transport first detailed its plans to consol... |
| Jun 20, 2016 | NSW TAFE already hunting for new IT platform after LMBR fiasco | NSW TAFE has wasted no time going to market for a replacement for its dumped student management solution, putting the call out to suppliers on the same day it announced it would ditch its Tribal platform.
On Friday the vocational education ... |
| Feb 23, 2016 | NSW govt to set up data-crunching platform | The NSW government is in the market for a central data analytics platform that will drive the operations of its new big data team and improve insight into how its procurement policies are working.
Innovation Minister Victor Dominello establ... |
| Feb 8, 2016 | NSW govt hires consultants to help stop IT project blowouts | The NSW Baird government has hired consultants to develop a best-practice framework for handling ICT projects following the long-running fiasco of the Education LMBR overhaul.
The Australian arm of Boston Consulting Group was recently award... |
| Nov 11, 2015 | Water NSW appoints CIO to address 'highly siloed' IT | Water NSW has appointed former Airservices IT chief Gordon Dunsford as its new chief information officer to transform a siloed and inefficient IT environment.
The authority came into being as the result of the merger of the Sydney Catchment... |
| Aug 21, 2015 | NSW cops to get portable fingerprint scanners | NSW cops are set to receive yet another gadget to strap to their belts, adding fingerprint scanners to a fleet of Samsung smartphones and body-worn video cameras being progressively rolled out across the force.
The state’s police force has ... |
| Apr 17, 2015 | NSW to build whole-of-gov budget management system | The NSW Treasury is searching for a ‘prime partner’ to build a new whole-of-government budget management system it hopes will finally deliver a single source of truth about agency expenditure and budget performance across the state.
Treasur... |
| TfNSW consolidates Google Maps tech providers | Transport for NSW has consolidated the number of technology providers Sydney Trains uses to gather and manage Google Maps data for use by its passengers.
Previously, TfNSW used “multiple individual reseller contracts” to manage and integrat... |
| NSW National Parks and Wildlife Service heading to cloud for incident management | The NSW National Parks and Wildlife Service wants to replace its 11-year-old fire and incident management system with a software-as-a-service offering.
The system will support the service’s more than 1300 firefighters, and will integrate wi... |
| NSW takes first steps at restarting internet voting strategy | The NSW Electoral Commission has made the first tentative steps towards reintroducing technology-assisted voting in the state, following the withdrawal of the old iVote system.
On Friday, the commission opened a request for information (RFI... |
| NSW DCS migrating ID management to SaaS | The Department of Customer Service NSW is moving from self-hosted identity management to a SaaS-based model.
In a contract published in late September, DCS revealed that Baidam Solutions will get just over $5.7 million for the project, whic... |
| NSW Telco Authority seeks disaster connectivity kits for communities | The NSW government is acquiring mobile systems to help provide wi-fi connectivity to communities cut off by natural disasters.
The kits were a commitment made by customer service minister Jihad Dib in June 2023.
Under that project, the comm... |
| iCare starts search for digital invoicing solutions | iCare NSW is seeking a provider to speed up its digital invoicing and payments for a number of workers’ compensation services.
It’s kicked off the process with a preliminary request for information (RFI) for an “as-a-service” system to proc... |
| iCare signs off $60 million for application development | Five companies are to share nearly $60 million in application development work for iCare NSW, under an application development panel contract worth an estimated $305 million by June 2026.
Earlier this week, iCare published the standing offe... |
| NSW Ambulance seeking decision support system | NSW Ambulance is going to market for a real time decision support system, to assist the dispatch and resourcing decisions currently made solely by humans.
The agency operates 220 ambulance stations in NSW, including 18 paramedic response po... |
| Peclet finds revenue in rubbish using IoT | New South Wales based Internet of Things company Peclet has won a $1 million grant with a pitch featuring sensors, data-sharing platforms and predictive analytics to identify profitable ways of reusing waste generated in resource-intensive ... |