The company’s solutions enable teams to connect and collaborate in the ways that work best for them, through voice, video, chat, call recording, screen sharing, and more, including advanced omnichannel customer experience solutions for contact centres.
Headquartered in London, and with offices throughout the UK, US, and South Africa, TelcoSwitch employs over 100 staff, and has enjoyed rapid growth, ranking 25th in the Sunday Times Sage ‘Tech Track 100’ league table of the fastest growing UK technology companies.
Overview
Funding Rounds 1
| Date | Series | Amount | Investors |
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Mentions in press and media 4
| Date | Title | Description |
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| Feb 17, 2022 | AI is key to unlocking customer service excellence in 2022 | In a world where switching brands is easier than ever before, customer service is increasingly central to maintaining brand loyalty, and how organizations streamline customer interactions will be critical to a successful strategy. In fact, ... |
| Dec 17, 2021 | Why Businesses Need To Turn Their Customers Into Fans | Steve Ryan of home products company Resident says companies should want customers to be advocates ... [+] and ambassadors. Resident |
| Sep 10, 2021 | DIGIT Deal Roundup Column | August 2021 Edition | Investment and Funding SnapDragon Edinburgh-based SnapDragon Monitoring raised £1.2 million in a funding round last month as the firm looks to help brand owners tackle fake products online. The round, which saw investment secured from ACF I... |
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FAQ about TelcoSwitch
When was TelcoSwitch founded?
TelcoSwitch was founded in 2015.
How much funding has TelcoSwitch raised?
TelcoSwitch has raised $5.45M in total across 1 funding round.
What has the press written about TelcoSwitch?
Parsers VC has collected 4 articles mentioning TelcoSwitch, among them “AI is key to unlocking customer service excellence in 2022” (Feb 17, 2022) and “Why Businesses Need To Turn Their Customers Into Fans” (Dec 17, 2021).
Is TelcoSwitch still active?
Yes, TelcoSwitch is active; its latest activity on Parsers VC dates from Sep 23, 2022.