| Date | Title | Description |
| 29.10.2024 | The Art of Cold Calling: Strategies for Success in a Digital Age | Cold calling is a high-stakes game. It’s like diving into a pool of sharks, hoping to emerge with a deal instead of a bite. Many shy away from it, fearing rejection and the grind of daily calls. Yet, for those who master it, cold calling ca... |
| 28.10.2024 | 7 No-Fluff Cold Call Script Examples You Can Steal | You don’t want to waste peoples’ time, and you certainly don’t want to waste your own. With a cold call script, sticking to the fundamentals is a good idea, especially early on.
Here are seven efficient and effective scripts you can use to ... |
| 28.10.2024 | 5 Chatbot Call Center Examples +3 Times You Need a Human | Imagine a world where your call center operates smoothly around the clock, with customers receiving instant, accurate support the moment they need it. This is the reality AI-powered chatbots are bringing to life, revolutionizing how call ce... |
| 28.10.2024 | 9 Cold Calling Tips That Close Deals Like Clockwork | I understand why some people are too afraid to make cold calls — it’s hard, grindy work, with lots of rejection.
Fine. I agree. But those are also the reasons why people who are good at cold calling are so valuable. A successful cold call c... |
| 18.10.2024 | Can You Fax a Check? Yes. Follow These Steps to Do it Safely | There are probably a dozen ways of sending money that are easier than faxing a check. Even so, it is still possible and legal to send a check with fax — and you might find yourself in a situation where it’s your only choice.
If you ever nee... |
| 16.10.2024 | 4 Steps to Improve Call Flow from Greeting to Resolution | Call flow is the entire path your customer takes when they contact your call center or business. This includes the automated greetings menu selection, hold time, conversation with agents, transfers to other agents, and so on.
Taking a small... |
| 14.10.2024 | How to Make a Call Center Knowledge Base Reps Actually Use | Having a knowledge base is non-negotiable for an organization as fast-paced and complex as a call center. Even a relatively small, single-location call center will benefit from having a centralized resource that everyone can access.
Your be... |
| 13.10.2024 | The Art of Call Center Efficiency: Best Practices and Innovations | In the bustling world of call centers, efficiency is the name of the game. The industry is a high-pressure environment, where agents juggle calls, resolve issues, and strive to keep customers satisfied. Yet, the reality is stark. High turno... |
| 11.10.2024 | Navigating the Complex Waters of IVR Pricing | In the world of business communication, Interactive Voice Response (IVR) systems are the unsung heroes. They streamline customer interactions, manage call flows, and provide essential services. But like a chameleon, IVR pricing can change d... |
| 11.10.2024 | 7 Causes of Call Center Burnout Any Employer Can Address | Call center burnout is a real phenomenon that affects your most dedicated employees. The harder someone is willing to work, the greater the chances they eventually burn out.
The mediocre-to-average employee? You don’t really have to worry a... |
| 11.10.2024 | How to Detect Call Avoidance Without Micromanaging | When call center reps avoid taking calls, it creates problems across your entire operation. Customers get stuck on lengthy hold times, the call queue gets longer, and other reps have to step in and shoulder a heavier workload to keep pace.
... |
| 11.10.2024 | 7 Surprising Things ASR Call Center Technology Does Well | Automatic speech recognition (ASR) technology has gotten a lot better in the past few years — and much less expensive. Even the free speech-to-text tools can produce fairly accurate transcriptions of phone calls.
You might think call center... |
| 11.10.2024 | 8 Simple Call Center Best Practices That Require $0 Spend | If you have ever worked in a call center, then you know following best practices is really hard. For many teams, especially those with high turnover, just getting through the day is difficult enough.
So I’m not blogging from an ivory tower ... |
| 08.10.2024 | IVR Pricing Is Erratic, But it Can Work in Your Favor | Phone systems have changed a lot, but IVR pricing is still all over the map. For example: Software systems that include IVR can go for as low as $60 per user per month. Some standalone hardware IVR systems cost well over $50,000 just for th... |
| 07.10.2024 | 7 Free Editorial Calendar Templates You Can Use Right Now | Managing content at scale is a challenge — staying organized, deciding what to post, assigning writers and editors, and monitoring results requires a lot of moving parts. The more people involved, the more complex the system.
Editorial cale... |
| 05.10.2024 | Ghost Calls: The Haunting Disruption in Modern Communication | Ghost calls are the specters of the telecommunication world. They ring, but no one is there. For many, they are an annoyance. For businesses, they can be a nightmare. Understanding ghost calls is crucial in today's digital landscape. A ghos... |
| 04.10.2024 | The Evolution of Faxing: From Modems to the Cloud | In a world dominated by digital communication, the fax machine seems like a relic from a bygone era. Yet, it clings to life, stubbornly refusing to fade away. The fax modem, a device that once bridged the gap between the analog and digital ... |
| 04.10.2024 | Australia’s AI Revolution: A Blueprint for Business Success | Australia is stepping into the future. A recent survey reveals that Australian businesses are not just keeping pace with the global shift towards artificial intelligence (AI); they are leading the charge. The findings from Seismic's survey ... |
| 04.10.2024 | Is Fax Broadcast Legal? Yes, But There Are Restrictions | Done right, fax broadcasting can be a powerful marketing and communication tool. Here are some reasons why: Guaranteed delivery and high open rates: Unlike emails that can get lost in spam folders or unread, faxes are delivered directly to ... |
| 04.10.2024 | Are Ghost Calls a Problem? Yes, if They Don’t Stop | A ghost call is an incoming call with no one on the other end when you answer it. Sometimes it’s an unrecognized number; other times the caller ID shows “Unknown.”
Getting an occasional ghost call is common and nothing to worry about. But p... |
| 04.10.2024 | 4 Reasons Not to Use a Fax Server and 3 Better Solutions | A fax server is a physical or virtual server that’s used to manage the sending, receiving, and storage of faxes over a digital or analog network. Fax servers were once considered standard equipment in most business offices, but they are all... |
| 04.10.2024 | You Can Still Use a Fax Modem, But There Is a Better Way | A fax modem is a device that lets computers send and receive fax documents over a telephone line. It converts the digital data like a PDF into analog signals like beeps and tones, which enable the data to be transmitted over the public swit... |
| 30.09.2024 | The 5 Best VoIP Headsets for All Day Comfort and Crisp Sound | Best VoIP headset overall: Poly Blackwire SeriesBest audio quality: MB 660 UCBest noise cancellation: Jabra Evolve 75 SEMost comfortable headset: Poly Voyager Focus 2Longest wireless range: Poly Savi 8410
VoIP headsets can make or break the... |
| 30.09.2024 | 5 Best Call Center Training Software of 2024 | Best call center training software overall: SeismicBest for onboarding: TalentLMSBest for in-person call centers: SC TrainingBest for remote call centers: Paradiso LMSBest for ready-to-access training: Litmos
From internal knowledge to call... |
| 29.09.2024 | The Future of Communication: Why Cloud PBX is the Smart Choice for Businesses | In the digital age, communication is the lifeblood of any business. Traditional phone systems are like old cars—reliable but clunky. Enter Cloud PBX, the sleek, modern vehicle of communication. It’s not just a trend; it’s a revolution. Clou... |
| 29.09.2024 | The Rise of Apple Pay and Cloud PBX: Transforming Business Operations in 2024 | In the fast-paced world of business, efficiency is king. Two technologies are reshaping how companies operate: Apple Pay and Cloud PBX systems. Both innovations promise to streamline processes, cut costs, and enhance customer experiences. L... |
| 29.09.2024 | The Digital Shift: Embracing Cloud Solutions for Modern Business Needs | In today’s fast-paced world, businesses are constantly seeking ways to streamline operations and cut costs. Enter cloud solutions. They are the modern lifeline for companies looking to thrive in a digital landscape. Cloud fax and Cloud PBX ... |
| 27.09.2024 | Can ChatGPT Do Reliable Call Center Sentiment Analysis? | Can ChatGPT reliably perform call center sentiment analysis? The short answer is yes, with some caveats.
This article covers the key steps involved in using large language models (LLMs) like ChatGPT to gain insights into customer emotions a... |
| 27.09.2024 | Can a Cloud PBX Cut Costs? Yes, $240 Per User Each Year | Cloud PBX (Private Branch Exchange) is a modern upgrade to traditional phone systems. It’s web-based communication software that allows users to login to the system like any other piece of software — via a web browser, desktop app, or mobil... |
| 25.09.2024 | Navigating the VoIP Landscape: A Guide to Future-Proofing Your Communication System | In the digital age, communication is the lifeblood of any business. Voice over Internet Protocol (VoIP) systems have emerged as a beacon of efficiency, offering a modern alternative to traditional phone lines. But with great options come gr... |
| 25.09.2024 | The VoIP Dilemma: To Manage or Not to Manage? | In the digital age, communication is the lifeblood of any business. Voice over Internet Protocol (VoIP) has emerged as a game-changer, replacing clunky desk phones with sleek software solutions. But lurking beneath the surface is a critical... |
| 25.09.2024 | The VoIP Revolution: Why Outsourcing Your Server Management is the Smart Move | In the digital age, communication is the lifeblood of any business. Voice over Internet Protocol (VoIP) has emerged as a game-changer, transforming how companies connect with clients and each other. It’s sleek, efficient, and cloud-based. B... |
| 23.09.2024 | Set Up Call Blocking on Any Phone in 6 Steps or Less | Consumers receive more than 1 billion robocalls every month. These automatic dialers bombard people with telemarketing pitches or fraudulent and scammy offers to dupe them out of money. As technology advances, so do the tactics of these rob... |
| 20.09.2024 | 5 Compelling Reasons Not to Manage Your Own VoIP Server | Voice over Internet Protocol does away with bulky desk phones and tangled wires, but it introduces something you didn’t need before: a VoIP server. It powers all the standard VoIP features, like call forwarding, recording, and voicemail, pl... |
| 20.09.2024 | How to Future-Proof a VoIP Phone System + Keep Costs Down | Voice over Internet Protocol is a fast and easy way to upgrade your business’s communication stack to the cloud. As an internet-based solution, a VoIP phone system is more cost-effective than traditional systems that connect to the Public S... |
| 16.09.2024 | The Shift to Cloud Communications: A New Era for Healthcare and Business | In the digital age, communication is the lifeblood of any organization. It flows like water, essential for survival and growth. As technology evolves, so do the tools we use to connect. Two significant players in this evolution are SIP trun... |
| 16.09.2024 | StreamAlive's Chrome Extension: A Game Changer for Live Streaming Engagement | In the fast-paced world of live streaming, engagement is king. StreamAlive has just thrown down the gauntlet with its new Google Chrome extension. This tool is designed to elevate audience interaction across various browser-based streaming ... |
| 13.09.2024 | 6 Critical Things to Know About Your Default Gateway | There are many things about network connectivity that the average person doesn’t think twice about — one of them is the system’s default gateway.
It ensures devices can communicate. It’s especially important when endpoints are outside of yo... |
| 13.09.2024 | 4 VoIP Codecs to Try If G.711 Won’t Give You Clear Calls | VoIP codecs have a direct impact on the quality, compression, and bandwidth usage of VoIP calls. The most common is G.711, which is a narrowband codec configured to provide crystal-clear voice communication.
G.711 has its merits, but it isn... |
| 12.09.2024 | New Akamai Study Reveals 87% of DNBs Now Place Security Above Cost and Scalability in Cloud Provider Selection | Study shows priority shifts in Asia's digital native businesses — accelerating tech adoption demands new ways to manage rising complexity and security risks
SINGAPORE, Sept. 12, 2024 /PRNewswire/ -- Akamai Technologies, Inc. (NASDAQ: AKAM),... |
| 11.09.2024 | 6 Simple Ways to Tell If You Need UCaaS vs VoIP | There are so many new communication technologies available that it’s easy to get overwhelmed by all the acronyms. Fortunately, most current-day purchasing decisions boil down to choosing between two key technologies: UCaaS vs VoIP.
UCaaS (u... |
| 11.09.2024 | How to Never Pay Long Distance Calling Fees Again | Not that long ago, long distance calling was expensive. Per-minute fees and other hidden charges could quickly rack up anyone’s phone bill, businesses included.
Long distance calling in the past meant an actual person had to connect physica... |
| 11.09.2024 | Why Most Buyers Can Ignore the Question of SIP vs VoIP | SIP vs VoIP is a common question, but it’s not going to help you during the buying process.
Voice over Internet Protocol (VoIP) is a general term for technology that facilitates voice calls over the internet. It works by converting audio si... |
| 08.09.2024 | The Illusion of Caller ID: Navigating the Digital Minefield | In a world where communication is instant, caller ID seems like a beacon of clarity. It’s the friendly face on the other end of the line, promising to reveal who’s reaching out. But is it really trustworthy? The truth is more complex. Calle... |
| 07.09.2024 | Navigating the Merchant Services Landscape in 2024 | In the bustling world of commerce, merchant services are the unsung heroes. They enable businesses to accept payments, manage transactions, and streamline operations. As we step into 2024, the landscape of merchant services is evolving rapi... |
| 07.09.2024 | Does Caller ID Mean Much in the Age of Spoofed Numbers? | Caller ID is the name and number displayed when you receive a call. Your caller ID shows up when you call someone else.
There’s an important distinction, though — numbers you’ve saved in your contacts aren’t the same. We’re strictly talking... |
| 06.09.2024 | 7 Proven Ways to Elevate Your Contact Center Experience | Customers want to be able to reach you on their terms, preferably as fast as possible. Improving the contact center experience gets you closer to meeting that expectation.
Making it easy for customers to find what they need isn’t as complic... |
| 06.09.2024 | Does “Off-the-Shelf” Contact Center Integration Really Work? | You’ve probably heard the phrase “seamless integration” if you’ve looked into buying business software. Vendors like to paint a pretty picture of contact center integration: just download, point, click, and voila.
In reality, it’s not that ... |
| 06.09.2024 | 5 Proven Benefits of Contact Center Workforce Optimization | Contact center workforce optimization has two pillars: workforce management (WFM) and quality management (QM).
WFM consists of forecasting, scheduling, and balancing workloads to ensure you have the right people in the right seats at any gi... |
| 30.08.2024 | The Rise of Virtual Contact Centers: A New Era for Business Communication | In the fast-paced world of business, communication is the lifeblood. Enter the virtual contact center, a modern solution that transforms how companies interact with customers. Picture a bustling city, where every street is a channel of comm... |
| 29.08.2024 | Contact Centers: The Complete Guide for Beginners | A contact center enables customer service or sales teams to handle everything from gathering leads and closing deals to resolving technical issues, customer complaints, and general inquiries.
Sales contact centers take calls from interested... |
| 29.08.2024 | Is a Virtual Contact Center Viable for Busy Companies? | Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, analytics, agent management, and queueing into one user-frien... |
| 19.06.2024 | Proficio’s VP of Marketing, Jen Ferguson, Named to Channel Insider’s 2024 Channel Marketing Leaders 100 List | Jen Ferguson Named to Channel Insider’s 2024 Channel Marketing Leaders 100 List
Ferguson Instrumental in Fostering Expansion of Proficio’s Microsoft Partnership CARLSBAD, CALIFORNIA, USA, June 19, 2024 /EINPresswire.com/ -- Proficio®, a lea... |
| 07.05.2024 | Types of Data Visualization and Their Uses | In today’s data-first business environment, the ability to convey complex information in an understandable and visually appealing manner is paramount. Different types of data visualization help transform analyzed data into comprehensible vi... |
| 06.12.2023 | The Challenge of Data Accuracy | Data has become one of the most valuable assets of modern businesses. The data a company collects, analyzes, and monetizes is now perceived as a distinct “asset class” rather than merely a byproduct of its IT operations. However, the value ... |
| 14.07.2023 | TECHNOLOGYADVICE ANNOUNCES THE ACQUISITION OF DZone.com | NASHVILLE, Tenn. (PRWEB) July 14, 2023
TechnologyAdvice, a leading B2B platform delivering advice and facilitating connections between business technology decision-makers and the world’s best technology companies, has announced the acquisit... |
| 03.07.2023 | Как правильно контролировать работу сотрудников в 2023 году? | 1 комментарий
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В нынешних бизнес-реалиях руководителям необходимо уметь эффективно контролировать работу своих сотрудников. Успешное выполнение поставленных задач, высокая производительность и достижение результатов – важные со... |
| 22.03.2023 | 6 best software for project management time tracking in 2023 | Wrike: Best for complex projects
see details Wrike ClickUp: Best for customization
see details ClickUp Smartsheet: Best for spreadsheet users
see details Smartsheet Teamwork: Best for collaboration
see details Teamwork Clockify: Best for fr... |
| 09.02.2023 | For enterprise APIs, is Zero-Copy Integration the David to big data’s Goliath? | Image: gonin/Adobe Stock
In Rodgers and Hammerstein’s “The King and I,” the King explains to “I” that the bee always flies from flower to flower, the flower never flies from bee to bee. That justification for philandering didn’t fly with Mr... |
| 07.02.2023 | For secure 5G virtual networks, a “RAN opener” for wireless could cut both ways | Image: maxsim/Adobe Stock
The U.S. Department of Defense offered a brief explanation of radio access networks in a June 2022 announcement before trumpeting the launch of the 5G Challenge event to accelerate the adoption of open interfaces, ... |
| 02.02.2023 | Study: Companies have upwards of 1,000 apps but only a third are integrated | Image: WrightStudio/Adobe Stock
Tech market observers predict organizations will increase IT spending this year, driven in part by digital transformation. But, a survey by Salesforce’s MuleSoft division shows that trying to achieve transfor... |
| 02.02.2023 | 2022: A Year In Review For Enterprise Security | Apu Pavithran is the founder and CEO of Hexnode, an award-winning unified endpoint management platform. |
| 31.01.2023 | Most employees plan to quit this year: Here’s what tech and HR leaders need to know | Image: Andrey Popov/Adobe Stock
Business leaders have been warned of a potential exodus of talent in 2023, with a new report finding that more than eight in 10 employees are planning to find a new job this year.
A global survey of 750 profe... |
| 27.01.2023 | Here’s how IT budgets should fill cybersecurity moats in 2023 | Image: Dzmitry/Adobe Stock
It depends on whom you ask, but the weathervane of IT spend would seem to be spinning toward “up” for 2023, although major tech layoffs would suggest the winds are blowing the other way. How might this affect cybe... |
| 24.01.2023 | Companies slow to “mask up” with zero trust cybersecurity protocols | Image: Alexander/Adobe Stock
Ernest Hemingway said the best way to find out if you can trust someone is to trust them. This is terrible advice for network security, where zero trust, created nearly two decades ago by John Kindervag, has bec... |
| 08.12.2022 | Salesforce supercharges its tech stack with new integrations for Slack, Tableau | Image: Sundry Photography/Adobe Stock
Salesforce came to New York City under storm clouds (in both senses) this week, opening the doors to its World Tour NYC at the Javits Center on Thursday, just days after three top execs walked out the d... |
| 28.11.2022 | Top 5 confidential computing uses in healthcare | Image: National Cancer Institute/Unsplash
Healthcare information is personal and private. For both legal and ethical reasons, it’s critical to keep it that way. Government regulations like HIPAA have been in the headlines a lot lately, but ... |
| 23.11.2022 | Smartsheet review: What are the top features and cost? | Smartsheet is one of the leading project management platforms, and after reviewing the cloud-based software, I understand why. From onboarding to documentation, the Smartsheet platform offers robust features, workflows and automations for g... |
| 25.10.2022 | How financial services can benefit from cloud computing | Image: Dilok/Adobe Stock
In the days of cryptocurrency and Apple Pay, many people are more and more comfortable with the intersection of currency and the digital world. Financial institutions are in this transition period, too. It can be ne... |
| 25.10.2022 | IBM targets cloud and edge action with embeddable AI expansion | Image: JHVEPhoto/Adobe Stock
IBM has announced three new libraries in its “embeddable AI” product book, with the goal of bringing the power of AI from the cloud to the edge more easily and seamlessly.
Remember IBM Watson? The darling of tra... |
| 19.10.2022 | Oracle pushes Cloud as a Service, AI/ML for data analysis | Image: Panama/Adobe Stock
Making better business decisions faster is a top priority for tech-savvy organizations today, as shown in the top announcements from Oracle’s CloudWorld conference. The biggest announcement in the edge and cloud co... |
| 23.09.2022 | LogicGate Risk Cloud: Product review | Image: VideoFlow/Adobe Stock
Governance, risk and compliance is a broad field that encompasses the policies, processes and systems that organizations use to manage their corporate governance, enterprise risk management and compliance with e... |
| 17.08.2022 | TechnologyAdvice Acquires Marc Waring Ventures, Expanding Opportunities for Business Technology Buyers and Vendors | NASHVILLE, Tenn. (PRWEB) August 17, 2022
Today, TechnologyAdvice announced the acquisition of Marc Waring Ventures, significantly expanding its ability to serve business technology buyers and vendors. Marc Waring Ventures is the publisher o... |
| 25.07.2022 | How to grow adoption of your enterprise application with gamification | Image: artinspiring/Adobe Stock What is gamification?
Gamification is the application of game design principles in non-game environments. The goal is not to create a game but rather utilize the properties of games that drive desired user be... |
| 15.07.2022 | Zenhub: Project management software review | Image: Zenhub
Zenhub is the only project management tool natively integrated into GitHub, giving teams the ability to collaborate, plan, and execute projects from a familiar user interface and application.
Though a niche PM solution, Zenhub... |
| 07.07.2022 | HTML attachments found to be the most malicious type of file | Image: iStock/OrnRin
Users of email have long thought of executable and .dll attachments as the main focus when cyberattacks arise, but there may be another type of highly used malicious file to be aware of. According to findings from IT se... |
| 23.06.2022 | monday.com Work OS: Project management software review | Image: Nuthawut/Adobe Stock
No matter the team size or industry, monday.com has a range of use cases to enable work management, and its subscription prices are some of the most affordable in the industry. Packed with robust features, my exp... |
| 22.06.2022 | Want to be more productive while working remotely? Try these apps | Image: rh2010/Adobe Stock
While the move to primarily work-from-home models is increasingly becoming more prevalent among organizations, keeping productivity high is still a major challenge. Luckily for both businesses and their workforce, ... |
| 21.06.2022 | Asana: Project management software review | Image: Asana What's hot at TechRepublic
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| 15.06.2022 | Smartsheet: Project management software review | Image: Smartsheet
Smartsheet is one of the leading project management platforms, and after reviewing the cloud-based software, I understand why. From onboarding to documentation, the Smartsheet platform offers robust features, workflows and... |
| 14.04.2022 | How to improve hiring and retention of software developers | Photo by Nubelson Fernandes on Unsplash
With overall worldwide spending on IT set to eclipse $4.4 trillion in 2022, the demand for software developers also continues to soar. But great developers are increasingly difficult to find and even ... |
| 12.04.2022 | Trello vs Meistertask: Compare project management software | Photo by Tima Miroshnichenko via Pexels What's hot at TechRepublic
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| 24.03.2022 | Tableau vs. Databox: BI tool comparison | Image: Getty Images/iStockphoto/chombosan
Companies use business intelligence tools to process raw data and generate reports that help make data-driven decisions. Instead of running time-consuming operations manually, professionals can leve... |
| 18.03.2022 | How to become a data scientist: A cheat sheet | Image: Wright Studio/Shutterstock
Data scientists are still in great demand, taking the coveted No. 3 spot on Glassdoor’s Best Jobs in America list for 2022 with 10,071 job openings, and the demand continues to grow. In 2012, the Harvard Bu... |
| 19.01.2022 | O que é uma plataforma white label? | Em negócios, muitas vezes comprar um produto “sem marca” e customizá-lo para revenda como se fosse um produto de sua empresa é um método comum. Veja abaixo, o que é uma plataforma white label, quais são suas aplicações em diversos mercados,... |
| 15.12.2021 | Just in time for Christmas, Kronos payroll and HR cloud software goes offline due to ransomware | Image: Getty Images/iStockphoto
We’re experiencing yet another incident in which cyberattacks can affect the real world: UKG, makers of payroll and HR software, have reported a ransomware attack that has taken its Kronos Private Cloud offli... |
| 09.12.2021 | Lightspeed Commerce : What is a Point of Sale System? The Definitive Guide | Most of us are familiar with point of sale (POS) systems-and interact with them nearly every day-even if we don't realize it.
A POS systemis a suite of technology used by retailers, golf course operators and restaurant owners to accept paym... |
| 17.11.2021 | Серверные бэкапы | Если кибератаки, прогремевшие в этом году по всему миру, чему-то и научили, так это тому, как важны серверные бэкапы и избыточное хранение данных.
Хотя часть проблем связана с уязвимостями и эксплойтами нулевого дня, которые оставляют корпо... |
| 04.11.2021 | 5 Best CRM Software and Tools for 2021 | Share
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Maintaining a successful business means keeping track of a large number of tasks, including customer relationship management.
There are many different options for managing this aspect of your brand if you’re on... |
| 26.10.2021 | What is the ROI of your company’s health? | Image: Shutterstock/Gorodenkoff
The last year and a half have brought about so many workforce trends, it’s hard to keep track:
Companies moved to fully-remote or hybrid work models
Employees demand higher wages, more flexibility, and more c... |
| 14.09.2021 | Third-party cookies are going away: What advertisers, marketers and consumers should know | NiroDesign, Getty Images/iStockphoto
Cookies, third-party cookies, in particular, drive a lot of online ads, but their usefulness will soon be greatly diminished. Mozilla Firefox and Apple Safari already ban them, and Google says it will bl... |
| 12.08.2021 | Choosing the Best HRIS Systems and Platform for Your Business | Share
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Software that meets the individual software requirements of the HR department of a company without setting the department back too much is what every company needs. Because every organization is unique, there i... |
| 12.08.2021 | Hubspot vs. Salesforce – Which Integrations Solution is Best? | Share
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CRM is highly likely to come to your mind when asked. Since they’ve been around the longest, a wide variety of businesses depend on their services.
There are a lot of customer relationship management systems ou... |
| 11.08.2021 | PowerBi vs. Tableau – Discover Which Analytics Tool is Best | Share
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Currently, the analytics world is undergoing rapid development, gaining new products and bringing changes to the market. Larger and more established ones are replacing brands that previously were small and new.... |
| 11.08.2021 | ZipRecruiter vs. Indeed – Which Job Hiring Platform is Best? | Share
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In today’s competitive job market, it makes sense to put yourself in a position to have the edge over other applicants.
Many job seekers out there are looking for websites that successfully connect applicants w... |
| 10.08.2021 | Zoho vs. Salesforce – How to Find the Right CMS Software | Share
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If you own a small or big business, you might have heard of Customer Relationship Management (CRM).
The CRM software allows companies and businesses to track consumer data, sales, calculate profits, monitor ope... |
| 06.08.2021 | 7 Ways to Improve Work Performance in Your Company | Share
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Today’s professional skillset requires keeping their resume current and continuously trying to better themselves to stay competitive in their marketplace.
Performance on the job refers to historical responsibil... |
| 05.08.2021 | Why Performance Management is so Important for All Businesses | Share
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It is critical to business success and employee productivity to ensure that employee activities and outputs align with your enterprise’s objectives.
A performance management process involves setting individual ... |
| 01.08.2021 | EHR Vendors Comparison Guide – Cerner vs. Epic | Share
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Medical electronic records, also referred to as electronic medical records (EMRs) or electronic health records, have become an integral part of a physician’s practice and essential healthcare delivery.
An elect... |
| 13.04.2021 | Four Types of Tech You Need to Create a Culture of Customer Obsession | Patrick Jones, Tech Times 13 April 2021, 09:04 pm
(Photo : Linkedin)
Touting a customer-first operating model is trending in business circles. Talking about customer obsession and using it for promotional reasons are one thing, but living i... |
