Talkdesk
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Talkdesk

https://www.talkdesk.com/
Last activity: 26.04.2024
Categories: InvestmentSoftwareCenterServiceEnterpriseLearnB2CEmployeeCloudSaaS
Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
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Location: United States, Utah, Lehi
Employees: 1001-5000
Phone: (888) 743-3044
Total raised: $507.15M
Valuation: $10B
Founded date: 2011

Investors 11

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Funding Rounds 7

DateSeriesAmountInvestors
12.08.2021Series D$230M-
23.07.2020Series C$143M-
08.11.2018-$10M-
03.10.2018Series B$100M-
08.10.2015Series A$6M-
09.06.2015Series A$15M-
16.09.2014-$3.15M-

Mentions in press and media 94

DateTitleDescriptionSource
26.04.2024CAI receives Bronze Stevie® for Customer Service InnovationCAI, a global technology services firm, announced it earned the bronze Stevie® Award for Best Use of...martechcub...
08.04.2024Multiverse, the apprenticeship unicorn, acquires Searchlight...Multiverse, the U.K. unicorn that builds apprenticeship programs for people to learn technology skil...techcrunch...
25.03.2024Talkdesk announces Talkdesk Ascend Connect, a GenAI suite co...Talkdesk announces Talkdesk Ascend Connect, a GenAI suite compatible with all CX platforms Talkdesk,...kmworld.co...
19.03.2024Talkdesk Expands Healthcare AI and Integration with Autopilo...Generative artificial intelligence, combined with deeply integrated and specific healthcare workflow...aithority....
13.03.2024Contact Center Analytics Market Size Reach USD 8.1 Billion b...Contact Center Analytics Market Type Rising adoption of advanced contact center technologies , deman...einpresswi...
11.03.2024Talkdesk Autopilot: AI Customer Service for Banks & Reta...Automations powered by generative artificial intelligence dramatically improve the customer experien...aithority....
08.03.2024Talkdesk Autopilot uses GenAI to better the customer experie...Talkdesk Autopilot uses GenAI to better the customer experience in banking and retail Talkdesk, Inc....kmworld.co...
06.03.2024Talkdesk announces integration with Q2’s Digital Banking Pla...Talkdesk®, Inc., a global AI-powered contact center leader for enterprises of all sizes, today annou...martechcub...
18.01.2024Consumers Push for Inclusive AI in Retail: 86 Percent Demand...The Talkdesk Bias & Ethical AI in Retail Survey spotlights how important responsible AI is to cu...aithority....
21.12.2023Talkdesk introduces CX solution for higher educationTalkdesk introduces CX solution for higher education Talkdesk, Inc., a global AI-powered contact cen...kmworld.co...
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