Startups
SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.
#RefineExperiences
Our key features include:
- Super easy-to-use platform.
- Chat-like Surveys enabling highly engaging conversational surveys.
- Classic Surveys asking one question at a time.
- Offline surveys that let you collect feedback even from the remotest of places, internet-free.
- NPS surveys to measure customer sentiments and workflow with a single question.
- Wide range of question templates to choose from.
- Click-free dashboard and highly advanced report filters for generating insightful reports.
- Efficient user management to optimize your workflow.
- Optional open-ended follow-up question for NPS surveys to close the feedback loop.
- Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals.
- Survey Sharing across multiple channels to quickly get responses.
- 1500+ integrations to avoid the hassle of using multiple tools.
- Custom CSS to add your own personal touch to every survey.
- White labeling to customize every element of your survey.
- Sub accounts to manage surveys independently under just one parent account.
- Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.
#RefineExperiences
Our key features include:
- Super easy-to-use platform.
- Chat-like Surveys enabling highly engaging conversational surveys.
- Classic Surveys asking one question at a time.
- Offline surveys that let you collect feedback even from the remotest of places, internet-free.
- NPS surveys to measure customer sentiments and workflow with a single question.
- Wide range of question templates to choose from.
- Click-free dashboard and highly advanced report filters for generating insightful reports.
- Efficient user management to optimize your workflow.
- Optional open-ended follow-up question for NPS surveys to close the feedback loop.
- Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals.
- Survey Sharing across multiple channels to quickly get responses.
- 1500+ integrations to avoid the hassle of using multiple tools.
- Custom CSS to add your own personal touch to every survey.
- White labeling to customize every element of your survey.
- Sub accounts to manage surveys independently under just one parent account.
- Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.
Overview
Location
United States, California, Palo Alto
Employees
51-200
Total raised
$1.4M
Founded date
2017
Funding Rounds 1
| Date | Series | Amount | Investors |
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Mentions in press and media 17
| Date | Title | Description |
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| Mar 30, 2025 | Why Most Companies Get Customer Experience Trends Wrong in 2025 | Share Tweet Share Share Email Customer satisfaction levels in the UK have plummeted to their lowest since 2010, despite heavy investments in experience trends. Your company might be making the same mistakes that get pricey, causing business... |
| Oct 28, 2024 | Importance of Customer Experience and How to Enhance It by Taking Surveys | Share Tweet Share Share Email Customer experience (CX) is the overall perception a customer has of a business, based on their interactions with the company across all touchpoints. This includes everything from the quality of customer servic... |
| Aug 22, 2024 | Cultivating a Thriving Workplace: The Art of Psychological Safety | In the bustling world of business, the workplace can often feel like a battlefield. Employees march through the doors, armor-clad with their skills, yet many find themselves disengaged, battling the invisible forces of burnout and toxicity.... |
| Aug 21, 2024 | 5 Proven Strategies for Retaining Your Best Customers Treating your customers right also impacts your bottom line. | In an unpredictable economy, one of the most effective strategies for maintaining your company's growth is to focus on client retention. Research shows that acquiring a new client can be over five times more expensive than keeping an existi... |
| May 18, 2024 | The Importance of Data Accuracy in Online Surveys and Forms | Share Tweet Share Share Email Online surveys and forms are very important for different areas, like market research to customer feedback. It is very necessary to keep the data from these tools correct, because it affects the trustworthiness... |
| Aug 21, 2021 | Учимся правильно спрашивать в опросах: советы и примеры | Опросы проводятся ежедневно по всему миру. Хорошо продуманные дают полезный фидбек от аудитории. Плохие — пустую трату времени как для клиентов, так и для менеджера. Да, людям не нравится проходить скучные опросы. А кому это ок? И поэтому о... |
| Jan 6, 2021 | Digital.com Names Best Survey Software of The Year 2021 | SEATTLE (PRWEB) January 06, 2021 Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best survey software of 2021. The top-rated solutions were selected based on custo... |
| Jan 5, 2021 | Digital.com Names Best Online Survey Software of Year 2021 | SEATTLE (PRWEB) January 05, 2021 Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best online survey software of 2021. The top-rated solutions were selected based o... |
| Sep 30, 2020 | How Can You Develop Reliable Customer Surveys? Check Out These 12 Tips | Agencies often depend on customer feedback for a variety of reasons. However, the key to unlocking the truth of customer surveys is to design one that consumers don't mind answering. The questions must be direct, but not intrusive. Yet the ... |
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FAQ about SurveySparrow
When was SurveySparrow founded?
SurveySparrow was founded in 2017.
How much funding has SurveySparrow raised?
SurveySparrow has raised $1.4M in total across 1 funding round.
What has the press written about SurveySparrow?
Parsers VC has collected 17 articles mentioning SurveySparrow, among them “Why Most Companies Get Customer Experience Trends Wrong in 2025” (Mar 30, 2025) and “Importance of Customer Experience and How to Enhance It by Taking Surveys” (Oct 28, 2024).
Is SurveySparrow still active?
Yes, SurveySparrow is active; its latest activity on Parsers VC dates from Oct 30, 2025.