Date | Title | Description | Source |
13.11.2023 | Какие качества и навыки следует искать при найме сотрудников... | Нейросети, ПО для автоматизации документооборота, BI-платформы для работы с Big Data, программные ро... | rb.ru/opin... |
03.07.2023 | 7 Email Marketing Tips to Improve Your Campaigns | Over 90% of businesses say email marketing is critical to their success. Since everyone uses email, ... | webpronews... |
16.11.2022 | eCommerce Email Marketing: Why Do You Need It? | eCommerce email marketing is one of the earliest forms of internet advertising, and studies show tha... | webpronews... |
30.10.2022 | 4 Ways To Get Your Marketing And Sales Teams On The Same Pag... | Collaboration across teamsgetty
Customers are bombarded with advertising messages day in and day ou... | forbes.com... |
24.10.2022 | Take Four Steps When Developing A Digital Transformation Str... | A digital transformation strategy helps an organization harness technologies to create new—or modify... | forbes.com... |
14.10.2022 | Что пользователи ожидают от клиентского сервиса и как его гр... | Забота дороже денег
За последние пару лет пользователи провели переоценку важности клиентского обсл... | rb.ru/opin... |
07.10.2022 | 9 принципиально важных отраслевых стандартов для контакт-цен... | Одной из центральных тем наших дискуссий в Emplifi является создание идеального клиентского опыты (c... | habr.com/r... |
23.08.2022 | Choosing The Right Inbound Customer Care Partners | Founder & CEO at Millennial Services, a dedicated call-center services provider.
getty
In ... | forbes.com... |
04.08.2022 | How To Get The Most Out Of Live Chat On Your Website | By Kalin Kassabov, a founder and CEO of ProTexting.com, a fast-growing enterprise-level text message... | forbes.com... |
26.07.2022 | Why Airlines Are Struggling In The Era Of Digital Retail, An... | Executive and managing director at DRCT, the leading technology provider for airlines and travel com... | forbes.com... |
01.06.2022 | Маркетинг в стартапе: 5 ключевых людей, без которых проект н... | По данным Campaign Monitor, 56,9% стартапов имеют маркетинговую команду. Обычно на первых этапах ста... | rb.ru/opin... |
21.05.2022 | Losing Subscribers? Get To The Root Of Your Churn Rate Woes ... | Businesses across every sector experience a churn rate. In the United States, significant sectors ex... | forbes.com... |
21.02.2022 | Email’s Not Dead, The Way You’re Using It Is | EMAIL. Photo by Solen Feyissa on Unsplash | techfinanc... |
21.02.2022 | Email’s Not Dead, The Way You’re Using It Is | EMAIL. Photo by Solen Feyissa on Unsplash
Email is dead. If I’d believed that phrase any of the cou... | techfinanc... |
03.02.2022 | Essentra : “Phygital” Packaging. Improving Customer Experien... | 03 Feb 2022
Technology is always pushing the boundaries of what we think possible, slowly improving... | marketscre... |
11.10.2021 | The Value Of VARs Is Diminishing In Cybersecurity: Here’s Ho... | Nilesh Jain is vice president of Southeast Asia and India operations at Trend Micro and is based out... | forbes.com... |
04.10.2021 | Celebrate CX Day With 50 Fresh Stats That Prove The Value Of... | A CX focus is no longer nice to have—it’s a necessity for every modern company, regardless of size .... | forbes.com... |
31.08.2021 | Open Text : Top 5 benefits of digital customer experience ma... | The 2020 COVID-19 pandemic was the 'moment that everything changed' for business. Delivering an exce... | marketscre... |
24.08.2021 | Opendoor Technologies : Introducing the most convenient, fas... | At Opendoor, we believe the entire home selling experience should be certain, convenient and on your... | marketscre... |
30.07.2021 | MoEngage raises $32.5M to inject customer engagement with AI | All the sessions from Transform 2021 are available on-demand now. Watch now.
MoEngage, an AI custom... | venturebea... |
30.07.2021 | MoEngage raises $32.5M to inject customer engagement with AI | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI an... | venturebea... |
23.06.2021 | Yext : How Our Support Team Decreased Our Average Customer W... | 'Customer Success' is one of the most straightforwardly named business functions. You want your cust... | marketscre... |
15.06.2021 | How Entrepreneurs Are Capitalising on Digital Transformation... | June 15, 2021 6 min read
Opinions expressed by Entrepreneur contributors are their own.
The Covid-... | entreprene... |
03.06.2021 | YEXT, INC.
The Next Big Application of AI Search: Customer ... | When the world went digital-only in 2020, businesses faced a deluge of questions online.
From queri... | marketscre... |
07.04.2021 | Winning In The Experience Economy | Sanat is the Chief Business Officer & Global Head of Finacle, the industry-leading digital banki... | forbes.com... |
07.04.2021 | Nota raises $5M to boost growth of B2B SaaS Helpfeel for sel... | Shinji Asada of One Capital, Isshu Rakusai of Nota, and Takuya Hosomura of Salesforce Ventures. (Lef... | prweb.com/... |
12.03.2021 | Three Strategies For Building Trust And Increasing Company R... | Peter Ord is the Founder and CEO of GuideCX®, a client onboarding, and project management platform.
... | forbes.com... |
08.09.2020 | 12 способов немедленно остановить отток клиентов... | В мире нет ни одного предприятия, которое никогда не теряло бы клиента. Эта проблема называется отто... | vc.ru/mark... |
01.09.2020 | 5 программ удержания клиентов для реализации в 2020 году... | Что общего у Эрнеста Хемингуэя, Э. Б. Уайта и Харуки Мураками? Эти блестящие писатели имели чёткий е... | vc.ru/mark... |
14.04.2020 | Axcel Invests in SuperOffice | Axcel takes a controlling stake in leading Northern European SaaS CRM provider SuperOffice. The curr... | axcel.dk/a... |
27.02.2020 | When Bending the Rules Is the Best Policy: 3 Questions to He... | A rule is a rule, right? In customer service, it isn’t that simple. Anyone who’s been the recipient ... | readwrite.... |
24.07.2019 | How to Improve Communication With Your Customers | 1 shares
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One of the most common problems that many startups in the UK ... | techround.... |
26.06.2019 | Ecommerce UX Best Practices to Follow | Ecommerce sales are expected to double between 2016 and 2020. The research study by BigCommerce clai... | readwrite.... |
14.02.2019 | Can AI Bring Customer Service Into the 21st Century? Thankfu... | Why is it that customer service never seems to get any innovation attention? For decades, providing ... | readwrite.... |
19.10.2016 | What you need to know about CRM | For the vast majority of organizations, customers should be the number one priority. Without their s... | betanews.c... |
30.12.2014 | A 5-step guide to competing with Amazon | This post is in partnership with Entrepreneur. The article below was originally published at Entrepr... | fortune.co... |
- | 8 навыков, которые пригодятся начинающему продажнику... | В 2020 году работодатели чаще всего искали менеджеров по продажам, свидетельствуют данные сайта по п... | vc.ru/hr/2... |
- | Как выстраивать взаимодействие с клиентами в 2022 году – про... | Высокий уровень обслуживания становится обязательным условием успеха бизнеса. Клиентский опыт как ст... | vc.ru/u/11... |
- | Где и как общаться с клиентами в 2021 году: 5 трендов поддер... | В прошлом году команда Supprt.Science рассказывала, как меняется клиентский сервис. Самое время обно... | vc.ru/serv... |