Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market.
Brands benefit from a personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights.
Solvemate is trusted by brands such as On, musicMagpie, egym, and JustPark.
Overview
Mentions in press and media 5
| Date | Title | Description |
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| Mar 10, 2022 | Dixa’s $43 million-double tango! Danish disruptor buys French and German startup to turbocharge customer experiences | Driven by a need amongst service teams to connect to customers with intelligence, empathy, and the right information, Danish customer support innovator Dixa has acquired Lyon-based analytics firm Miuros and Berlin-based automation company S... |
| Mar 31, 2021 | Solvemate Contextual Conversation Engine™ Enables More Meaningful Conversations to Eliminate Traditional Chatbot Frustrations USA - English Deutschland - Deutsch USA - English | |
| Nov 15, 2018 | Berlin-based Solvemate receives millions in financing for its virtual customer support assistant | Tired of waiting on hold for the customer service representative? Berlin-based startup Solvemate uses its virtual assistant to automate customer support, helping companies save money and provide faster customer service. The startup has rece... |
| Dixa’s $43 million-double tango! Danish disruptor buys French and German startup to turbocharge customer experiences | Driven by a need amongst service teams to connect to customers with intelligence, empathy, and the right information, Danish customer support innovator Dixa has acquired Lyon-based analytics firm Miuros and Berlin-based automation company S... |
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FAQ about Solvemate
When was Solvemate founded?
Solvemate was founded in 2015.
What has the press written about Solvemate?
Parsers VC has collected 5 articles mentioning Solvemate, among them “Dixa’s $43 million-double tango! Danish disruptor buys French and German startup to turbocharge customer experiences” (Mar 10, 2022) and “Solvemate Contextual Conversation Engine™ Enables More Meaningful Conversations to Eliminate Traditional Chatbot Frustrations USA - English Deutschland - Deu...” (Mar 31, 2021).
Is Solvemate still active?
Yes, Solvemate is active; its latest activity on Parsers VC dates from Jun 1, 2023.