With smartiz.io, we created the WhatsApp-first guest management management solution to unlock new revenue and say goodbye to bad reviews. A solution made by short-term rental operators for short-term-rental operators. smartiz easily integrates with your property manager system or channel manager to automatically create WhatsApp groups and messages to deal with guest communication from the time of booking until check out. We work with you to define the best worflow for your business and include our special nudges and polls to avoid bad reviews, using years of experience in behavourial science and hospitality. For you, we deliver: - time savings on guest communication (75% of your time saved) - an increase of your average guest rating (0.4 on average) - an increase of direct repeat bookings - an overall increase in your annual revenue by 10% In addition, our dashboard features allow you to cut in half the time spent managing housekeeping teams and dealing with property owners. We are operators ourselves and bring together our expertise in leadership and human experience and our passion for travel to reimagine the future of guest experiences in the short-term rental industry.