What started as an AI research company in 2002, SmartAction is now one of the leading AI-powered virtual agent solutions for contact centers over voice, chat, and SMS. While having been named “Gartner Cool Vendor” and "The Leader in AI-enhanced Self-Service,"by Frost & Sullivan, SmartAction is the top-rated Virtual Customer Assistant solution on Gartner Peer Insights as ranked by customer reviews. SmartAction operates the AI-powered CX for more than 100 brands including some of the most iconic brands in the world.
Location: United States, California, El Segundo
Employees: 51-200
Phone: +1 310-776-9200
Founded date: 2002
Investors 1
| Date | Name | Website |
| - | Staley Cap... | staleycapi... |
Mentions in press and media 8
| Date | Title | Description | Source |
| 10.01.2024 | SmartAction Announces Major Brand Refresh and Launch of NOVA... | SmartAction is proud to announce a comprehensive brand refresh and the launch of its innovative NOVA... | einpresswi... |
| 24.05.2023 | SmartAction Secures Funding, Bringing Total Investment to $3... | SmartAction, a top-tier AI platform provider specializing in advanced Intelligent Virtual Agents (IV... | martechcub... |
| 24.05.2023 | SmartAction Raises New Funding Round | SmartAction, a Fort Worth, TX-based AI platform provider specializing in advanced Intelligent Virtua... | finsmes.co... |
| 23.05.2023 | SmartAction Secures Additional Funding, Bringing Total Inves... | - | tvccapital... |
| 22.05.2023 | Vice: об искусственном интеллекте и чат-ботах как о новых ин... | На прошлой неделе Vice опубликовал обзор стартапов, предлагающих сборщикам долгов инструменты на осн... | habr.com/r... |
| 18.01.2023 | SmartAction, the Leader in Conversational AI, Appoints Kyle ... | We are excited by Kyle's vision for leading SmartAction to the next generation of complex virtual ag... | prweb.com/... |
| 05.02.2018 | SmartAction Secures New Funding | SmartAction, an El Segundo, California-based provider of an AI-powered omnichannel customer self-ser... | finsmes.co... |
| 05.02.2018 | SmartAction Finds Funding From Staley, TVC Capital | El Seguno-based SmartAction, which is developing artificial intelligence-driven, call center automat... | socaltech.... |