As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.
With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families.
Location: United Kingdom, England, Coventry
Member count: 10001+
Founded date: 1985
Investors 3
| Date | Name | Website |
| - | Stellus Ca... | stelluscap... |
| - | The Beekma... | thebeekman... |
| - | Creadev | creadev.co... |
Mentions in press and media 14
| Date | Title | Description | Category | Author | Source |
| 12.01.2023 | Sprinklr a... | Sprinklr, the unified customer... | - | - | aithority.... |
| 07.12.2022 | Making the... | Amid an increasingly challengi... | - | - | channelnew... |
| 08.05.2021 | Daily AI R... | AI Daily Roundup starts today!... | - | - | aithority.... |
| 06.05.2021 | Sitel Grou... | MIAMI, May 6, 2021 /PRNewswi... | - | - | prnewswire... |
| 23.02.2021 | Sitel Grou... | MIAMI, Feb. 23, 2021 /PRNews... | - | - | prnewswire... |
| 12.01.2021 | Getting Pa... | Serial Entrepreneur, CEO and C... | - | - | forbes.com... |
| 28.10.2020 | Sitel Grou... | MIAMI, Oct. 28, 2020 /PRNews... | - | - | prnewswire... |
| 22.10.2020 | Sitel Grou... | MIAMI, Oct. 22, 2020 /PRNews... | - | - | prnewswire... |
| 14.09.2020 | Sitel Grou... | MIAMI, Sept. 14, 2020 /PRNew... | - | - | prnewswire... |
| 13.02.2020 | Amazon off... | Advertisement Some truck driv... | - | - | businessin... |
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