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ServiceWare
http://www.serviceware.com/Last activity: 28.12.2004
Active - Reference to IgniteTech
Overview
Location
United States, Texas, Austin
Employees
11-50
Mentions in press and media 5
| Date | Title | Description |
| Sign up to see | Sign up to see | Sign up to see |
| Feb 29, 2000 | Industry News Shorts | Industry News Shorts IDC proposes the knowledge center The premise behind a report from International Data Corporation IDC) is knowledge as strategic initiative. IDC states that a critical role for IT organizations of the future will be to ... |
| Apr 14, 1999 | Yamaha packs customer support knowledge for reuse | Yamaha packs customer support knowledge for reuse Yamaha Corporation of America's overall strategy to differentiate itself through customer support is exemplified by the use of knowledge management in its customer support center. Yamah... |
| Sep 8, 1998 | Oracle, Serviceware to offer knowledge-based customer support | Oracle, Serviceware to offer knowledge-based customer support Raising the bar for knowledge-based customer support initiatives, Oracle and Serviceware, have announced a new integration between their customer support offerings. The deal, whi... |
| Aug 4, 1998 | Data General, ServiceWare knowledge-enable field service operations | Data General, ServiceWare knowledge-enable field service operations Field service workers for IT hardware and software supplier Data General will now use ServiceWare's Knowledge-Paks to provide quick and accurate solutions to their cus... |
Reviews 0
FAQ about ServiceWare
What has the press written about ServiceWare?
Parsers VC has collected 5 articles mentioning ServiceWare, among them “Industry News Shorts” (Feb 29, 2000) and “Yamaha packs customer support knowledge for reuse” (Apr 14, 1999).
Is ServiceWare still active?
Yes, ServiceWare is active; its latest activity on Parsers VC dates from Dec 28, 2004.