SentiSum helps you place customer support at the strategic centre of your business.
Customer support tickets, calls and surveys are a powerful, untapped resource of customer insight. SentiSum helps you accurately tag support queries, understand trends, and share them widely so that CX improves, projects are prioritized accordingly, and more of your customers are retained.
Learn more about automated tagging here: https://www.sentisum.com/library/zendesk-automated-ticket-tagging-machine-learning
Click through to our website to watch a video explainer and book a demo with our team.
Location: United Kingdom, England, London
Employees: 11-50
Founded date: 2016
Investors 3
| Date | Name | Website |
| 26.10.2023 | Plug and P... | plugandpla... |
| - | 500 Startu... | 500.co |
| - | London Co-... | lcif.co |
Mentions in press and media 3
| Date | Title | Description | Source |
| 05.12.2017 | 16 Artificial Intelligence Startups in the UK Raising Some S... | With the boom of artificial intelligence companies in the UK, it seems that a new company launches e... | tech.co/ne... |
| 04.10.2017 | 100th deal by Cambridge Capital group | 100th deal by Cambridge Capital group 04-10-2017 Cambridge Capital salutes its members, who have n... | cambridgen... |
| 08.02.2017 | Here’s the 20th batch of 500 Startups companies | 500 Startups’ last class will be presenting next week, which means the firm is already underway gett... | techcrunch... |