SemanticForce

SemanticForce provides deep listening, advanced analytics, and a helpdesk platform for marketing, communications, and customer support professionals. Our 360 market view concept features news, social media, reviews, pricing, ads, and threats intelligence within one powerful ecosystem. The platform offers cross-media coverage, multi-lingual sentiment and analytics, advanced segmentation, and proprietary BI, and reporting tools.

Fortune 500s leverage SemanticForce vision and innovation including Samsung, L'oreal, Nestle, Hyundai, adidas, Corteva, Philips, Lenovo, and other leading brands and agencies in 15 countries. Since 2014 SemanticForce has also operated in the domain of disinformation intelligence and works with UNDP, UNICEF, Red Cross, SV-based social networks, and governments.

Empower your product, marketing, customer care, and sales teams with:

[Review Intelligence]
Comprehensive coverage and insights of all your product and location review. Intelligent and flexible reporting platform. Features proprietary visualization components and a built-in insights layer.

[Omnichannel HelpDesk / Customer Service Platform]
The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as well as review sites and forums within a single window. Scale with AI.

[Social Media Listening]
With SemanticForce track millions of conversations, interpret customer data at scale, identify opportunities and optimize strategies. Organize millions of conversations on news and social media to spot trends and tap into topics that matter to your audiences.

[News Monitoring]
Real-time access to the latest news from 100K+ sources in over 130 countries. Organize millions of conversations on news and social media to spot trends and tap into topics that matter to your audiences.

[Pricing Intelligence]
Gain pricing and availability insights across thousands of e-commerce sites. SemanticForce provides your product and marketing team with a comparative view between your products and those of your competitors that allows you to evaluate how competitive products with similar characteristics are sold in the marketplace.

[Threat Protection (Digital Risk Protection)]
SemanticForce platform helps to identify malicious domains, detect bots, trolls, and disinformation reach, prevent brand and profile impersonation and other social media threats.

[Ads Intelligence]
Track ads of your distributors, resellers, and competitors.

[Text and Visual Intelligence]
Advanced categorization. Brand and aspect level sentiment. Visual insights: logo, objects, and scene recognition.

[Audiences Intelligence]
Advanced audience intelligence powered by ProfileForce technology. Discover interests, behaviors, and patterns with SemanticForce.

[Data as a service]
All kinds of data scraping, structuring, and analysis as a service.

Contact our customer support team to get detailed information about platform features, pricing, and demo: [email protected]