| Date | Title | Description |
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| Nov 24, 2023 | SANDSIV and Applied Consulting Transform the Italian CX Landscape | Unveiling a Dynamic Partnership to Drive Customer Centricity and Business Innovation
SANDSIV, a leading provider of CX and Voice of Customer technology through its innovative sandsiv+ enterprise platform, is thrilled to announce a strategic... |
| Jul 12, 2023 | Industry players worldwide rely on Swiss tech solutions | |
| Jul 11, 2023 | SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean | Enabling Joint Customers in the Experience Economy to Thrive with Comprehensive Technological and Service Innovations
SANDSIV, a leading provider of CX and Voice of Customer technology, has established a strategic partnership with Island An... |
| Jul 4, 2023 | SANDSIV Becomes Part of Connecting Visions Ecosystem to Offer VOC Solutions | SANDSIV, the unrivaled innovation leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly announces its strategic partnership with Connecting Visions, the first consulting broker that con... |
| Jul 4, 2023 | SANDSIV Becomes Part of Connecting Visions Ecosystem to Offer VOC Solutions to the Spanish Market | SANDSIV, the unrivaled innovation leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, proudly announces its strategic partnership with Connecting Visions, the first consulting broker that con... |
| May 9, 2023 | SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian Customers | SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management consulting firm, to provide Italian-based and international companies operating in the Itali... |
| Mar 24, 2023 | SANDSIV Named World's No.1 VOC Solution Provider for Second Year in SoftwareReviews' Data Quadrant 2023 | End Users Choose SANDSIV and sandsiv+ as the Top-Rated Voice of Customer Solutions Provider and Software, Outperforming 11 Competitors in Key Capabilities and Features
ZURICH - March 24, 2023 - SANDSIV, the global innovator of Customer Expe... |
| Jan 17, 2023 | SANDSIV is a new partner in the network of the i-CEM initiative | The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies.
ZURICH, Switzerland (January 17, 2023) – SANDSIV, the glo... |
| Jan 17, 2023 | SANDSIV is a New Partner in the Network of the i-CEM Initiative | SANDSIV, the global leader in enterprise solutions for CXM (Customer Experience Management) and VoC (Voice of the Customer), announced a strategic partnership with i-CEM, the Institute for Customer Experience Management, from Hamburg. SANDS... |
| Dec 27, 2022 | SANDSIV Successfully Expands its Partner Program Across the Globe | SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, announced the enhancement of its Partner Program, expanding its global reach and enabling partners in EMEA, APAC, and LATAM... |
| Dec 27, 2022 | SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks | SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced it has entered into a new strategic partnership with Treten Networks Limited. The collaboration will expand S... |
| Dec 14, 2022 | SANDSIV awarded 2022 Product Leader in European VoC Industry by Frost & Sullivan | For the second year in a row, the company positioned highest for agility and product-farsighted vision compared to 13 other CXM suppliers
ZURICH, Switzerland (December, 14 2022) – SANDSIV, a leading provider of Customer Experience Managemen... |
| Dec 7, 2022 | SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks | The partnership expands the software firm’s presence into the African market while enabling Treten to deliver richer customer experiences
ZURICH, Switzerland (December 7, 2022) - SANDSIV, the global leader in Customer Experience Management ... |
| Nov 30, 2022 | SANDSIV successfully expands its Partner Program across the globe | Global program enables SANDSIV partners to take advantage of pioneering CX technology best rated in the world
ZURICH, Switzerland (November 30, 2022) - SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Custom... |
| Nov 24, 2022 | SANDSIV extends collaboration with Poste Italiane for three years | The contract extends SANDSIV and Poste Italiane’s collaboration for an additional three years, highlighting SANDSIV’s commitment to security and compliance
ZURICH, Switzerland (November, 24 2022)—SANDSIV, the global leader in Customer Exper... |
| Oct 13, 2022 | SANDSIV Named Champion in the 2022 SoftwareReviews Emotional Footprint Awards | The actual software users rated sandsiv+ the #1 Voice of the Customer (VOC) software in the world
ZURICH – October 13, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solu... |
| Aug 19, 2022 | Sandsiv taps into the Spanish market | |
| May 31, 2022 | Swisscom und SANDSIV freuen sich auf weiteren Erfolg, nachdem sie das erste Jahr ihrer Partnerschaft feiern konnten | Die hochsichere und hochmoderne Vor-Ort-VoC-Lösung von SANDSIV hat die Position von Swisscom als ein führendes Unternehmen im Bereich Customer Experience gestärkt.
ZÜRICH, Schweiz (31. Mai 2022) – Swisscom, der führende Telekommunikationsan... |
| May 31, 2022 | Swisscom and SANDSIV Look Forward to Continued Success After Celebrating Year One of Their Partnership | SANDSIV’s highly secure, hyper-modern, on-premises VoC solution has enhanced Swisscom’s position as a leader in Customer Experience
ZURICH, Switzerland (May, 31 2022) — Swisscom, Switzerland’s leading telecommunications provider, and SANDSI... |
| Mar 23, 2022 | SANDSIV Named Gold Medallist and Leader in the 2022 SoftwareReviews VOC Data Quadrant | Customers have spoken: sandsiv+ is rated #1 Voice of the Customer (VOC) software in the world
ZURICH – March 23, 2022 – SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions,... |
| Jun 24, 2021 | SANDSIV remporte le prix Frost & Sullivan pour son leadership dans le secteur Européen de la VoC | ZURICH, SUISSE, 24.06.2021- SANDSIV, le principal fournisseur de solutions de gestion de l'expérience client de la région EMOA, a remporté le prix Frost & Sullivan 2021, Prix des meilleures pratiques de leadership de produits dans le se... |
| Jun 24, 2021 | SANDSIV gewinnt Frost & Sullivan Award für Führungsrolle in der europäischen VoC-Branche | ZÜRICH, SCHWEIZ, 24.06.2021- SANDSIV, EMEAs führender Anbieter von Customer Experience Management (CXM)-Lösungen, hat den Frost & Sullivan Best Practices Product Leadership Award 2021 in der europäischen Voice of the Customer (VoC)-Bran... |
| Jun 24, 2021 | SANDSIV vince il premio Frost & Sullivan per la leadership nell'industria VoC europea | ZURICH, SVIZZERA, 24.06.2021 - SANDSIV, fornitore leader di soluzioni per la gestione della customer experience nell'area EMEA, ha vinto il Frost & Sullivan Best Practices Product Leadership Award 2021 nel settore europeo della Voice of... |
| Jun 24, 2021 | SANDSIV gana el premio Frost & Sullivan por su liderazgo en la industria europea de VoC | ZURICH, SUIZA, 24.06.2021 - SANDSIV, el proveedor de soluciones de gestión de la experiencia del cliente líder en EMEA, ha ganado el premio Frost & Sullivan 2021 al liderazgo en el sector europeo de la Voz del Cliente. El premio sigue a... |
| Jun 24, 2021 | SANDSIV Wins Frost & Sullivan Award for Leadership in European VoC Industry | ZURICH, SWITZERLAND, 24.06.2021 – SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership Award in the European Voice of the Customer industry. The aw... |
| Mar 8, 2021 | SANDSIV Recognized in Now Tech Voice of the Customer Vendors Report 2021 of a global market research company | ZURICH, 08.03.2021 – SANDSIV, leading Customer Experience Management solution provider in EMEA, today announced it has been recognized in the Now Tech: Voice-Of-The-Customer (VoC) Vendors, Q1 2021 report published by Forrester Research.
The... |
| Oct 15, 2020 | SANDSIV Named a Substantial CXM Market Challenger in Omdia Report | ZURICH, SWITZERLAND, 15.10.20 – Customer Experience Management (CXM) pioneers SANDSIV announces that it has been named a Substantial Market Challenger in Omdia’s Market Radar for AI-Enabled Experience Management Platforms.
Omdia evaluated n... |
| Jun 11, 2020 | SANDSIV Adds New Survey Channel to its Next Generation CX Management Solution | Messenger Channel offers, freedom, flexibility
ZURICH, SWITZERLAND, 11.06.2020 – Customer experience management pioneers SANDSIV announce a major upgrade to its flagship sandsiv+ platform. Messenger Channel replaces sandsiv+’s popular SMS C... |
| Apr 23, 2020 | SANDSIV and Tech Mahindra Partner to Deliver the Most Powerful Data-driven CX Experience for Their Clients | ZURICH, SWITZERLAND, 23.04.2020 – Two of the customer experience (CX) tech spaces leaders are partnering to deliver a complete package to their clients. SANDSIV, with their core product sandsiv+, delivers the most powerful AI-driven custome... |
| Dec 17, 2019 | SandSIV Strengthens EMEA Presence with Global Multiyear Agreement | New client is Africa’s leading telco, covers 20+ African, ME markets
ZURICH, 17.12.2019 – SandSIV, provider of enterprise Voice of the Customer (VOC) solutions, proudly announces that it will serve as the VOC solution for Africa’s leading m... |
| Jul 18, 2019 | SANDSIV Announces Adoption of Kubernetes Container Orchestration System | Industry-leading VOC solution sandsiv+ now available more widely, more scalable
ZURICH, SWITZERLAND, July 18th 2019 – SANDSIV, already EMEA’s leading provider of CXM solutions, announces its adoption of the Kubernetes (K8s) container-orches... |
| Apr 5, 2019 | A1 Telekom Austria Group Selects SANDSIV to Elevate and Sustain its VoC Capabilities | ZURICH, SWITZERLAND, 05.04.2019 – SANDSIV, the leading customer experience management (CXM) enterprise software provider, proudly announces that one of Europe’s largest telecom firms has chosen sandsiv+ to integrate and automate its custome... |
| Jan 17, 2018 | GDPR 2018 - Introducing anonymo™ by SandSIV, an Innovative Anonymization Tool for Data Processing | Large organizations no longer have to worry about GDPR compliance with the addition of anonymo™, a full-integrated, stand-alone, GDPR-compliant, privacy enhancing tool that applies anonymization to sensitive data.
Zurich, Switzerland, 17th ... |
| Oct 18, 2017 | Leading global airline selects SandSIV's VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback | Zurich, 18th October 2017 -- SandSIV, the Customer Experience (CX) Platform provider, has today announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carri... |
| Apr 20, 2017 | SandSIV Announces Release Of Enterprise Customer Experience App For Salesforce | New Salesforce app launched by European Customer Experience Management (CXM) pioneer SandSIV to improve the customer experience through deeper, more holistic insight, and provide greater staff motivation and engagement.
Zürich, 20th April 2... |
| Mar 14, 2017 | One Of The World's Top 10 Insurance Companies Chooses SandSIV, To Build And Roll-Out Its Real-Time Customer Feedback Ecosystem | Zürich, 14 March 2017. SandSIV, one of the leading European providers of integrated enterprise Voice of the Customer (VOC) and Customer Experience Management (CXM) software solutions, today announced the signature of a multi-year agreement ... |
| Dec 1, 2015 | SandSIV Introduces PRISM CX To Measure The Digital Experience | PRISM CX for VOC FEEDBACK™ is an all-in-one feedback and analytics solution to truly understand the offline and online customer experience journey.
Zurich, Switzerland, December 1, 2015, SandSIV was pleased to announce the launch of their P... |
| Nov 18, 2015 | SandSIV Announces Partnership With KNIME To Deliver Predictive Analytics To Customer Experience Management | The goal of the partnership is to move Customer Experience Management methodology to the next level, integrating predictive analytics.
Zurich, Switzerland, November 18, 2015, SandSIV recently announced their partnership with KNIME to delive... |
| Sep 2, 2015 | New Customer Experience White Paper released by SandSIV | Zurich - 02.09.2015 - SandSIV, the leading European provider of superior end-to-end Customer Experience Management (CXM) and Voice of the Customer (VoC) solutions, has published a new free white paper titled Customer Experience: Creating th... |
| Jun 3, 2015 | Salt chooses SandSIV solution for the even more customer centric approach | Salt signed a contract with SandSIV to start a Voice of the Customer (VoC) program using a SaaS (Software as a Service) based customer feedback application.
The VoC program solution works across multiple channels (web, email, SMS, IVR) in m... |
| May 5, 2015 | SandSIV Launches Partner Alliance Program | Voice of the Customer technology vendor SandSIV has just launched a new Partner Alliance Program that encompasses the entire EMEA region, in order to expand the SandSIV footprint through strategic partnerships.
With headquarter in Zurich, S... |
| Nov 12, 2014 | Hypatia Research Group places SandSIV Ltd in Galaxy™ Leadership Orbit | SandSIV Ranks Highly in 2014 "Voice of the Customer" Vendor Evaluations
Hypatia Research Group conducted a comprehensive vendor evaluation of 23 market-leading Voice of the Customer (VOC) solution providers, utilizing 10 data-driv... |
| Oct 16, 2014 | upc cablecom achieving 94% accuracy in text classification with SandSIV's VoC Classify | VoC Classify by SandSIV is an automated text classification engine, one that achieves a 94% accuracy rate in a live environment.
VoC Classify is a statistical text classification application that has been developed by SandSIV, to provide a ... |
| Jul 16, 2014 | SandSIV Publishes New Free CXM Strategy White Paper | Swiss based SandSIV, the pure play developer of Voice of the Customer (VoC) technology, and provider of expert Customer Experience Management (CXM) consultancy, has just published a new free white paper that introduces a strategy for implem... |
| Jul 8, 2014 | SandSIV Publish CXM Business Case White Paper | Zurich, Switzerland, 8th July, 2014: SandSIV, the Swiss based, pure play developer of Voice of the Customer (VoC) applications, and provider of expert Customer Experience Management (CXM) consultancy, has published a new white paper, outlin... |
| Mar 10, 2014 | SandSIV Publishes CXMA White Paper | Zurich, Switzerland, 10th March, 2014: SandSIV has published a New White Paper Demonstrating the Importance and Value of a customer experience maturity assessment.
SandSIV AG, the Zurich based developer of Voice of the Customer (VoC) techno... |
| Nov 26, 2013 | SandSIV releases VoC Feedback version 4.1.0 with enhanced and new features within a user-friendly architecture | SandSIV AG, a global leader in Voice of the Customer (VoC) and an expert provider of Customer Experience Management (CXM) consultancy, has recently released a new version of VoC Feedback; part of the extensive range of VoC product solutions... |
| Sep 18, 2013 | SandSIV AG launches a breakthrough Voice of the Customer (VoC) technology and navigational interface | The VoC Classify, a new state-of-the-art SaaS product within the VoC Analytics solution range
Zurich, 18 September 2013. SandSIV AG, a Swiss-based leader in cutting-edge VoC technologies and expert Customer Experience Management (CXM) consu... |
