QueTel Corporation

For 30 years QueTel’s strategy has been to help clients eliminate paper and duplication of effort, while enhancing accountability, by leading in features and innovative software technology. The company began as an innovator in the use of barcodes for tracking equipment and high value furnishings. It has evolved into providing the most advanced features and 100 % browser software for managing physical, digital, and documentary evidence; tracking impounded vehicles and lab requests; and maintaining accountability for shelf stock and assets, apparel, and supplies issued to members of uniformed services agencies.

QueTel’s portfolio of products reside in a single database and rest on a middleware software platform that makes each component application easily configurable to special client needs; scalable to large clients; and easy for IT to administer. These same characteristics make each software component east to learn and use. A client may decide to purchase any one or a combination of product components depending on its needs. Where appropriate these systems can integrate with a law enforcement records management system, by means of our universal interface utility.

We provide a full range of implementation services to make sure the software you purchase meets your needs. This process starts with understanding your needs and configuring the software to your requirements, while helping you tailor your processes to take advantage of the technology. We install the software on your server or mount it on our secure web server. As browser software, it is easy for your IT professionals to administer it on your servers and painless, if mounted on ours. On your network we integrate seamlessly with Active Directory.

We can help with a full range of consultative and implementation planning to make large, complex installations flow smoothly, advising you on best practices based on our experience in managing stockrooms, warehouses, property and evidence rooms, and digital repositories.

Our practice is to provide training for intensive users and training of trainers for other users. We can also arrange training for newly assigned intensive users, either on-site or via the Web.

When you implement with QueTel, you become one of the family and your success is our success. Our support team is available to help with problems, answer questions, and fix errors that you may encounter in using the software.