Date | Title | Description |
11.06.2025 | Outset raises $17M to replace human interviewers with AI agents for enterprise research | Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more
Outset, a San Francisco startup that uses artificial intelligence to conduct marke... |
10.06.2025 | The Future of Customer Experience: A New Era of Integration and Intelligence | In the bustling world of business, customer experience (CX) is the golden key. Companies are realizing that to thrive, they must not only attract customers but also keep them engaged and satisfied. Recent research from Information Services ... |
09.06.2025 | Software Suites, AI Reshaping Customer Experience, ISG Says | The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers, according to new research from global AI-cente... |
03.06.2025 | Deepdots: The AI Revolution in Customer Feedback Analysis | In the bustling tech landscape of Copenhagen, a new player is making waves. Deepdots, formerly known as Magic Feedback, has just secured €5.5 million in Seed funding. This fresh capital is set to propel the company into the stratosphere of ... |
02.06.2025 | deepdots raises €5.5M to automate enterprise customer feedback with AI | Copenhagen-based AI startup deepdots, formerly known as Magic Feedback, has raised a €5.5 million Seed round led by Dawn Capital, as it looks to scale its AI-powered platform for automating customer feedback analysis.
The company is also an... |
01.06.2025 | Bridging Generations: Navigating the Multi-Generational Workforce in 2025 | In 2025, the workforce resembles a vibrant tapestry, woven from threads of diverse generations. Baby boomers, Gen X, millennials, and Gen Z each bring unique colors and patterns to the workplace. Understanding these differences is crucial f... |
28.05.2025 | This One Mistake Could Be Costing Your Business Thousands Every Month Every missed call could mean a missed customer, and over time, thousands in lost revenue. Discover how AI voice agents are helping... | For many small business owners, the ringing phone is a lifeline. But what happens when it goes unanswered? According to a new survey by my company, Vida, 42% of SMBs estimate they lose at least $500 every month to missed calls.
That's over ... |
28.05.2025 | iHire Publishes In-Depth Study of Today's Multi-Generational Workforce | iHire has published a new research report, "Inside the Multi-Generational Workforce."
Survey of 1,600+ U.S. workers examines job search habits, career aspirations, and workplace preferences of baby boomers, Gen X, millennials, and... |
19.05.2025 | The Cloud Revolution: How Genesys and Google Are Shaping the Future of Customer Experience | In the fast-paced world of technology, change is the only constant. Two giants, Genesys and Google, are at the forefront of this transformation, each carving out a niche in the cloud landscape. Their recent moves signal a shift in how busin... |
19.05.2025 | Genesys Strengthens Asia Pacific Leadership Team | Mao Gen Foo, DongWook Kim, and Maya Rashed take on key sales and marketing roles to accelerate AI-Powered Experience Orchestration adoption and deepen customer impact across the region
SINGAPORE, May 19, 2025 /PRNewswire/ -- Genesys®, a glo... |
06.05.2025 | Sitecore's New Era: Eric Stine Takes the Helm | In the fast-paced world of digital experience management, change is the only constant. Sitecore, a titan in this realm, has just appointed Eric Stine as its new Chief Executive Officer. This move signals a bold step forward as the company a... |
02.05.2025 | Sitecore Appoints Eric Stine as Chief Executive Officer | Sitecore®, the global leader in digital experience management software, announced the appointment of Eric Stine as Chief Executive Officer, effective immediately.
The appointment comes at a time of rapid growth and opportunity for Sitecore,... |
27.04.2025 | The Evolving Landscape of Customer Experience and E-Commerce Solutions | In the fast-paced world of business, customer experience (CX) and e-commerce are the twin engines driving growth. Two recent events spotlight this evolution: Qualtrics' recognition in the Gartner Magic Quadrant and Shopware's North America ... |
23.04.2025 | Qualtrics Leads in 2025 Gartner Report for VoC Platforms for Fourth Time | Qualtrics, the leader and creator of the experience management (XM) category, has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms* for the fourth consecutive time. Qualtrics is positioned highest... |
14.04.2025 | Successful people balance these 2 traits better than most, says CEO: If you can’t, you ‘won’t be around very long’ | After almost five years as a CEO and more than 16 years of C-suite experience, Zig Serafin says he’s cracked the code to becoming highly successful.
The key, he says, is to balance “having your head in the clouds and your feet on the ground... |
08.04.2025 | New Study Reveals Nearly 75% of Performance Marketers Are Experiencing Diminishing Returns on Social Media Ad Spend; Over 50% Expand Into Additional Channels Beyond Social | HONG KONG, April 8, 2025 /PRNewswire/ -- Taboola, a global leader in delivering performance at scale for advertisers, today announced a new report based on a survey conducted with Qualtrics, a leading company in experience management workin... |
31.03.2025 | The Cost of Loyalty: Rethinking Work and Identity in Modern Careers | In the world of work, loyalty is often hailed as a virtue. It’s a badge of honor, a testament to dedication. But what happens when that loyalty is misplaced? Kalifa Oliver’s story serves as a cautionary tale. Once a self-proclaimed “career ... |
31.03.2025 | Shake Shack founder: The best employees share 6 ‘emotional skills’—‘I don’t give a damn what your IQ is’ | Danny Meyer considers hiring to be among the most important parts of his job.
Meyer, 67, has spent the last 40 years as a restaurant executive. He opened his first restaurant in 1985, founded burger chain Shake Shack in 2004 and launched se... |
28.03.2025 | ‘Be loyal’ to your job is the worst career advice I’ve received, says leadership expert: ‘That’s what I get from my relationship’ | In 2022, Kalifa Oliver was riding high. She’d just been promoted to a vice president-level position at her company and had held a Zoom call with family members to celebrate the good news.
Four months later, she was laid off.
Up until her ab... |
21.03.2025 | Qualtrics AI Innovations Drive Smarter Insights to Win in AI Revolution | New innovations available now from Qualtrics, the leader and creator of the experience management category, allow organizations to improve customer relationships proactively using omnichannel insights from every part of the customer journey... |
21.03.2025 | Qualtrics’ Experience Agents deliver empathetic, contextual experiences at scale | Qualtrics’ Experience Agents deliver empathetic, contextual experiences at scale
Qualtrics, the leader and creator of the experience management category, is announcing Experience Agents, AI-powered autonomous agents that interact directly w... |
20.03.2025 | Consumers worry tariffs will hit grocery prices the hardest: report | Listen to the article 3 min
This audio is auto-generated. Please let us know if you have feedback. Dive Brief:
Amid the global trade war and the looming threat of more tariffs, 82% of surveyed U.S. consumers said they believe tariffs will a... |
19.03.2025 | Qualtrics Report: Executives are Hesitant to Lead in AI Transformation, Putting Up to $1.3 Trillion at Risk | AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their lead with AI Industries expected to see the biggest gains are business and professional ser... |
18.03.2025 | Qualtrics unveils autonomous AI agents for better CX & EX | - |
17.03.2025 | Qualtrics to Introduce Experience Agents at X4 Conference, Redefining the Future of Experience Management | Qualtrics, the leader and creator of the experience management category, today unveiled Experience Agents™: highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel a... |
07.03.2025 | March 2025 | Teacher of the Year Nominations
Nebraska has amazing teachers and being able to recognize their excellence is one of the highlights of the year. The Nebraska Department of Education is proud to provide an opportunity to recognize the best t... |
21.02.2025 | The Rise of AI in Customer Experience: A New Era of Innovation | In the fast-paced world of customer experience (CX), change is the only constant. Companies are racing to harness the power of artificial intelligence (AI) to transform how they interact with customers. Two recent announcements highlight th... |
21.02.2025 | The Rise of AI Leadership: Transforming Business Landscapes | In the fast-paced world of technology, leadership changes can signal new directions. Recently, two companies, Medallia and CLPS Incorporation, made headlines with significant appointments and initiatives aimed at harnessing the power of art... |
19.02.2025 | Medallia Announces Fabrice Martin as New Chief Product Officer | Medallia, Inc., the global leader in customer and employee experience, announced Fabrice Martin as Chief Product Officer (CPO). Martin brings over 30 years of leadership experience in product management and development at cloud-based enterp... |
05.02.2025 | Business | Health care jobs are booming. These are the best-paying jobs over the next decade. | The effects of the pandemic still ripple on: The public health emergency caused high rates of burnout across industry roles—almost 50% on average—along with substantial and long-lasting turnover rates. One-third of medical practices in a 20... |
13.01.2025 | 150+ отчётов и трендов на 2025: нейросети, маркетинг, дизайн, технологии и креатив в одной папке | Группа маркетологов и бренд-стратегов из Европы и Азии каждый год собирают в открытую папку ВСЕ отчетов о трендах на 2025 год. Вот только часть того, что есть в папке: IPSOS, TRENDHUNTER, TIK-TOK, PWS, YOUTUBE, ADOBE и другие ТОПы из Fortun... |
08.01.2025 | Medallia Appoints Mark Bishof as Chairman and CEO | Medallia, Inc., the global leader in customer and employee experience, announced the appointment of Mark Bishof as Chairman and CEO. Bishof brings over 40 years of experience leading private and public software companies and extensive indus... |
07.01.2025 | Medallia Appoints Mark Bishof as Chairman and CEO | Former Qualtrics Chief Business Officer and Clarabridge CEO Brings Extensive and Proven Industry Expertise to Accelerate Growth and Innovation
Company Announces Additional Key Leadership Appointments
PLEASANTON, Calif.—Medallia, Inc., the g... |
14.12.2024 | Celink and Mirae Asset: Two Giants in Financial Services Making Waves | In the world of finance, customer loyalty and innovative products are the lifeblood of success. Two companies, Celink and Mirae Asset, are making headlines for their impressive achievements and strategic moves. Celink, a reverse mortgage se... |
12.12.2024 | Celink awarded high net promoter score in recent customer survey | Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of customer loyalty, following a survey of its c... |
09.12.2024 | 6 из 10: сравниваем с реальностью прогнозы Forbes об искусственном интеллекте на 2024 год | В прошлом году Forbes опубликовал список из 10 предсказаний о том, что произойдет в сфере ИИ в 2024 году. Прошел почти год, и настала пора сравнить прогноз с реальным положением дел, а попутно понять, как за год изменилась расстановка сил н... |
19.11.2024 | The Cost of Neglect: Why Customer Experience is the New Currency | In the world of business, customer experience is the golden ticket. It’s the bridge between a brand and its audience. Yet, many companies are stumbling on this bridge, risking billions in lost revenue. Recent research from Qualtrics paints ... |
19.11.2024 | Australian firms risk $71 billion due to poor service | Research from Qualtrics reveals that poor customer experiences could result in up to AUD $3.8 billion in lost sales for Australian businesses during the holiday period.
The study further indicates that annual losses could amount to AUD $71 ... |
19.11.2024 | Qualtrics Named a Leader in Customer Feedback Management Platforms | Qualtrics, the leader and creator of the experience management (XM) category, today announced it has been named a Leader in The Forrester Wave™: Customer Feedback Management Solutions, Q4 2024. This report evaluated nine service providers a... |
15.11.2024 | Tourlane's €25 Million Boost: Charting the Future of AI-Driven Travel | In a world where travel often feels like a maze, Tourlane is crafting a map. The Berlin-based company has secured €25 million in a Series D funding round, a significant leap toward revolutionizing the travel experience. With this fresh capi... |
14.11.2024 | Tourlane secures €25M Series D to enhance AI-enabled travel experiences | Tourlane has closed a €25M Series D funding round. The round is led by long-term investor Sequoia Capital, who have become the largest single shareholder.
Tourlane also welcomes Target Global as a new investor, along with Jared Smith, co-fo... |
14.11.2024 | Berlin-based Tourlane secures €25 million to enhance AI-enabled travel experiences | Tourlane, a provider of personalised, AI-enabled multi-stop travel experiences, has raised €25 million in a Series D funding round aiming to become a leader in sustainable, data-driven travel solutions across Europe and beyond. The round wa... |
04.11.2024 | X4 Returns to Salt Lake City March 18-20, 2025 | Qualtrics, the leader and creator of the experience management category, announced X4: The Experience Management Summit is returning to Salt Lake City March 18-20, 2025. Registration is open now.
X4 2025 will bring together more than 8,000 ... |
28.10.2024 | Australian consumers distrust AI in customer services | Qualtrics has released its 2025 Consumer Experience Trends report, highlighting key insights into Australian consumer attitudes towards artificial intelligence (AI) and customer experience.
According to the report, a significant 86% of Aust... |
22.10.2024 | AI to Drive Massive Changes to Market Research in 2025: Qualtrics | Within three years, more than half of market research may be done using AI-created, synthetic personas instead of humans, according to Qualtrics’ 2025 Market Research Trends Report.
The report reveals rapid changes in the ways companies lea... |
18.10.2024 | Из пепла: 7 техник, чтобы вернуть сотрудников и себя к жизни | Выгорание - одна из самых распространённых проблем современных компаний. Не просто так эта тема встречает самый живой отклик на конференциях, в обсуждениях и в публикациях. Особенно - в ИТ.
🧨По оценкам опроса “Work and Wellbeing Survey” Аме... |
17.10.2024 | Qualtrics: AI Training and Guidance a Problem For Australian Employees | Australian workforces feel less enabled to use AI than global workforces, according to a survey from Qualtrics, whose lead behavioural scientist has recommended employers pursue an employee-centric approach to rolling out AI or risk resista... |
15.10.2024 | TOCA Football: $100 Million Raised To Accelerate Expansion | TOCA Football – the world’s leading soccer experience company – announced that it raised approximately $100 million in private offerings to accelerate its global growth by investing in new technologies, upgrading its TOCA Soccer training ce... |
15.10.2024 | Qualtrics Announces 2025 Consumer Experience Trends | Hype about AI gives way to skepticism with consumer trust in short supply
Feedback reaches a new low as consumers increasingly stay silent about their experiences
Today’s fickle consumers are sensitive to privacy concerns and less inclined ... |
15.10.2024 | Strella raises $4 million to automate market research with AI-powered customer interviews | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
Strella, a startup using artificial intelligence to automate and accelerate customer research, announced today th... |
10.10.2024 | Prime Security: A New Dawn for Design-Stage Cybersecurity | In the ever-evolving landscape of software development, security often plays the role of the overlooked guardian. As companies race to innovate, security measures frequently lag behind, creating vulnerabilities that can lead to catastrophic... |
09.10.2024 | Prime Security launches with AI-powered design stage security platform and $6M in funding
Your vote of support is important to us and it helps us keep the content FREE.
One click below supports our mi... | Israeli enterprise security startup Prime Security today launched and announced that it has raised $6 million in funding to accelerate research and development and expand its sales and engineering teams across its Tel Aviv and New York offi... |
02.10.2024 | The Rise of Burner Jobs: A Temporary Solution in a Shifting Job Market | In the ever-evolving landscape of employment, a new trend is emerging: burner jobs. These are not just a passing phase; they are a reflection of a deeper shift in how workers view their careers. A recent survey by iHire reveals that 41.6% o... |
02.10.2024 | iHire Survey: 41.6% of Workers Have Taken or Considered Taking a Burner Job | iHire's survey suggested 41.6% of U.S. workers have taken or considered taking a burner job. (PRNewsfoto/iHire)
In poll of 1,500+ U.S. job candidates, 21.9% of respondents said they have taken a job simply for the paycheck with no intention... |
01.10.2024 | Lumen and Qualtrics Build New Customer Insights Platform | Qualtrics, the leader and creator of the experience management (XM) category, expanded on its partnership with Lumen, a global enterprise technology platform and telecommunications company, to redesign Lumen’s customer and employee experien... |
17.09.2024 | Timefold: The Belgian Startup Reshaping Planning with €6M Boost | In the bustling tech landscape of Europe, a new player is making waves. Timefold, a Belgian startup based in Ghent, has secured €6 million in funding. This investment comes from Lakestar, a prominent venture capital firm, and Smartfin, a pr... |
17.09.2024 | Timefold Raises €6M in Funding | Timefold, a Ghent, Belgium-based AI software startup that specializes in PlanningAI, raised €6M in funding.
The round was led by VC investor Lakestar, and others.
Led by CEO Maarten Vandenbroucke, and CTO Geoffrey De Smet, Timefold speciali... |
17.09.2024 | Ghent-based Timefold raises €6 million for planning optimization software | Belgian AI software startup Timefold has raised €6 million from Lakestar, one of the leading pan-European venture capital firms, and prior seed investor Smartfin, to accelerate the development and commercialization of its AI-powered plannin... |
29.08.2024 | Altudo and Cart.com: Two Titans Reshape the Business Landscape | In the fast-paced world of business, two companies have recently made headlines: Altudo and Cart.com. Both are on the rise, carving out their niches in the competitive landscape. Altudo has earned a spot on the prestigious INC. 5000 list, w... |
28.08.2024 | Altudo Soars onto the INC. 5000 List of Fastest-Growing Companies in 2024 | NEW YORK, Aug. 28, 2024 /PRNewswire/ -- The prestigious INC. 5000 has announced its list of winners from 2024. Altudo has been recognized on the list of fastest-growing private companies in the United States for the strategic advantage they... |
27.08.2024 | Perceptive partners with Qualtrics for enhanced client insights | Perceptive, part of Clemenger Group and Australia’s leading customer insights agency, has announced a new partnership with Qualtrics, a recognised leader in the experience management space. This collaboration grants Perceptive’s clients dir... |
22.08.2024 | Navigating the New Frontier of Healthcare and Fraud Prevention | The digital age is reshaping industries. In healthcare, the focus is on personalizing patient experiences. In the realm of business, fraud prevention is becoming a battleground. Two recent reports highlight these trends, revealing how techn... |
22.08.2024 | Admiral Raises $19M in New Funding, Bringing Total to $28M | Admiral, The Visitor Relationship Management (VRM) Company, announced the successful close of $19M in growth equity and debt funding, led by Harbert Growth Partners, the growth equity team of Harbert Management Corporation (HMC), joined by ... |
21.08.2024 | The Future of Customer Experience and Recruitment: A Dive into AI Innovations | In the ever-evolving landscape of business, two areas are gaining traction: customer experience and recruitment. Both are being reshaped by artificial intelligence (AI). Companies like Qualtrics and iHire are leading the charge, introducing... |
21.08.2024 | Admiral: Visitor Relationship Management Company Secures $19 Million | Admiral, a Visitor Relationship Management (VRM) company, announced the closing of $19 million in growth equity and debt funding, led by Harbert Growth Partners, the growth equity team of Harbert Management Corporation (HMC), joined by Brid... |
20.08.2024 | iHire Publishes 2024 State of Online Recruiting Report & Survey Results | iHire published its 2024 State of Online Recruiting Report.
Sixth annual research report shares insights from survey of 2,200+ U.S. employers and job seekers on trends including AI adoption and talent shortages
FREDERICK, Md., Aug. 20, 2024... |
19.08.2024 | Qualtrics Announces New Capabilities to Offer a Personalized Healthcare Experience | Enhanced understanding of patient and employee experiences create a dynamic system of action
Qualtrics, the leader and creator of the experience management (XM) category, today announced new patient and provider care solutions through its o... |
19.08.2024 | Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024 | Qualtrics, a popular customer experience management platform, is spruiking various new AI features in 2024.
Leveraging what the firm says is “the world’s largest database of human sentiment,” backed by a commitment to invest $500 million in... |
19.08.2024 | CXM Providers Help Enterprises Manage Growing Customer Activity | By 2028, companies will replace many customer experience (CX) point solutions with broad, cross-functional suites to manage CX at the enterprise level, new research from leading global technology research and advisory firm Information Servi... |
17.08.2024 | A New Era for NICE: Scott Russell Takes the Helm | Change is in the air at NICE, the Israeli cloud-based software giant. The company has announced the appointment of Scott Russell as its new Chief Executive Officer, effective January 1, 2025. This marks a significant transition as Barak Eil... |
16.08.2024 | NICE Announces the Appointment of a New CEO | NICE (NASDAQ: NICE) today announced that its Board of Directors has appointed Scott Russell as the company’s new Chief Executive Officer, effective January 1st 2025, to succeed Barak Eilam, who, as previously announced, will retire and step... |
08.08.2024 | Kevin O'Leary's WonderAds: A New Dawn for Small Business Advertising | In the bustling world of entrepreneurship, Kevin O'Leary stands out. Known as Mr. Wonderful from "Shark Tank," he has carved a niche as a savvy investor and business strategist. Now, he’s set to shake up the advertising landscape ... |
08.08.2024 | 5 Ways to Outsmart Seasonal Slumps and Keep Your Online Sales Active Year-Round Seasonal changes offer challenges but also growth opportunities. Businesses can achieve sustainable success by diversify... | The ecommerce landscape is heavily influenced by the calendar year. Specific dates and seasons play a crucial role in shaping consumer behavior and sales trends. Recognizing these key periods – holidays like Mother's Day, Valentine's Day, B... |
30.07.2024 | How to Transform Public Services With Innovative Digital Solutions Digital transformation of public services is not merely a trend; it is a necessity. However, getting a contract can be a challenging ... | The urgency for the public sector's digital transformation emerged during the Covid-19 outbreak when it became impossible to pay bills or visit clinics offline. Today, numerous initiatives globally are using innovative technologies to moder... |
25.07.2024 | 2024 Enlightened Growth Leadership Awards by the Frost & Sullivan Institute: Recognizing Companies that Demonstrate ESG Excellence and Sustainable Business Practices | SANTA CLARA, Calif., July 25, 2024 /PRNewswire/ -- The Frost & Sullivan Institute is pleased to announce the winners of the 2024 Enlightened Growth Leadership Best Practices Recognition from the Americas (LATAM and North Americas). This... |
02.07.2024 | These are the best U.S. cities to work at a startup in 2024 | If you’re job hunting this year, you’ll probably have noticed that the job market isn’t quite as busy as it was during the pandemic, for example.
While U.S. employers added 175,000 jobs in April, this is actually the smallest number in six ... |
01.07.2024 | This is What is Missing From Your Customer Experience Playbook One-size-fits-all customer experience playbooks don't exist — and for good reason. Every business has distinct customers with distinct fe... | Customer experience, put simply, is everything. Every interaction our customers have with our business, no matter how big or how small, can positively or negatively impact the relationship. A stellar customer experience can yield many benef... |
25.06.2024 | 5 Actionable Strategies to Improve Your Brand Reputation For established brands or emerging franchisors wanting to connect with their base, here's actionable advice for improving industrywide reputati... | Attracting and retaining your coveted target market requires a solid value proposition, consumer trust and a solid reputation in your respective industry. The latter most certainly doesn't happen overnight.
Franchise brands that consistentl... |
20.06.2024 | Screendragon Appoints P. Cory Hogan as Chief Executive Officer | Screendragon
Hogan joins Screendragon during a period of rapid AI-centric expansion, bringing experience from fast-growing and world-class brands including Lob, Qualtrics, and Oracle
LONDON and CORK, Ireland, June 20, 2024 /PRNewswire-PRWeb... |
17.06.2024 | Axiom's New Permanent Recruitment Solutions Now Available in Asia | Axiom expands its comprehensive suite of solutions for in-house legal teams in Asia with the introduction of recruitment solutions, dramatically reducing time to hire and improving quality for top-calibre legal talent
NEW YORK and SINGAPORE... |
13.06.2024 | Qualtrics leads journey orchestration in industry study | Qualtrics, the leader and creator of the experience management (XM) category, has been named as a Leader in The Forrester Wave™: Journey Orchestration Platforms, Q2 2024 report. Qualtrics received the highest possible score in the Market Pr... |
23.05.2024 | Гуманизм против «эффективного менеджмента». Почему заботиться о людях выгодно | Бизнес полон "эффективных менеджеров" и их "лучших практик". Переработки, стресс, политика кнута без пряника, урезания зарплат и премий, обманы и подлоги. Эти практики распространены очень широко, хотя нет никаких доказа... |
21.05.2024 | iHire Decodes the Gen Z Workforce in New Research Report | iHire published a new report, "Gen Z in the Workforce: Decoding a New Generation of Job Seekers."
Analyzing survey results about Generation Z's job search and career goals, challenges, and preferences, report advises the up-and-co... |
21.05.2024 | Опыт важнее качества. В чем проблема опросов удовлетворенности клиентов? | Компании все чаще запрашивают обратную связь у клиентов. С 2016 года мировые расходы на маркетинговые исследования удвоились и составили свыше $80 млрд в год. Более половины этой суммы приходится на США, а ее пятая часть ($16 млрд) — на опр... |
18.05.2024 | The Importance of Data Accuracy in Online Surveys and Forms | Share
Tweet
Share
Share
Email
Online surveys and forms are very important for different areas, like market research to customer feedback.
It is very necessary to keep the data from these tools correct, because it affects the trustworthiness... |
16.05.2024 | 10 AI News that Broke the Internet Last Week: Top Headlines | Welcome to AITHORITY’s Weekly Roundup of the coolest AI news! We’re here to bring you the latest and greatest updates in artificial intelligence, but don’t worry if you’re new to this stuff – we’ll break it down into simple bits you can eas... |
14.05.2024 | TRIPADVISOR PREDICTS BUSY SUMMER TRAVEL SEASON FOR AMERICANS; AN INCREASING DESIRE FOR ADVENTURE | 2024 Tripadvisor Summer Travel Index Reveals
Most Popular Summer Destinations Globally and in the US
NEEDHAM, Mass., May 14, 2024 /PRNewswire/ -- Americans and travelers around the world continue to place a high priority on summer vacations... |
13.05.2024 | How Porsche Uses Qualtrics AI | How Porsche Uses Qualtrics AI
Porsche has been an iconic brand everyone knows for decades, particularly its legendary cars and commitment to customer service. The brand is well-respected and always aims for excellence, just like it maintain... |
13.05.2024 | X4 Summit 2024 Recap: Qualtrics Shows Why Organizations Need a C-E-Xy (Customer Experience + Employee Experience) Makeover | Historically, organizations kept employee experience (EX) separate from their customer experience (CX) initiatives, costing them uncontrolled attrition and poor customer loyalty. At the Qualtrics X4® 2024, we connected with the global leade... |
13.05.2024 | National University Honored for Innovating to Improve Student Experiences | National University receives 2024 XM Breakthrough Artist Award for Education, presented by Qualtrics at the X4®: The Experience Management Summit in Salt Lake City.
Nonprofit university wins 2024 Breakthrough Artist Award for Education at E... |
07.05.2024 | Sprinklr launches ‘Digital Twins,’ AI versions of brands to provide better customer experiences | Join us in returning to NYC on June 5th to collaborate with executive leaders in exploring comprehensive methods for auditing AI models regarding bias, performance, and ethical compliance across diverse organizations. Find out how you can a... |
03.05.2024 | 10 AI News that Broke the Internet Last Week: Top Headlines | Welcome to AITHORITY’s Weekly Roundup of the coolest AI news! We’re here to bring you the latest and greatest updates in artificial intelligence, but don’t worry if you’re new to this stuff – we’ll break it down into simple bits you can eas... |
02.05.2024 | Recap of Day 1 Qualtrics X4 Summit: New Qualtrics AI Capabilities will Fix Broken Digital Experiences | Day 1 at the Qualtrics X4 Summit (#QualtricsX4) Photo: Sudipto Ghosh
The 3-day X4 event at the Salt Palace Convention Center began with a bang. Qualtrics CEO Zig Serafin, co-founder Ryan Smith, and Qualtrics, President – AI Strategy Gurdeep... |
22.04.2024 | Scoop: Medallia CEO Joe Tyrrell steps down | figcaption>span]:font-sans">
Joe Tyrrell has left Medallia, the Silicon Valley customer experience company he joined as CEO last March, the company confirms to Axios.
Why it matters: Medallia handles customer feedback for big bra... |
18.04.2024 | Qualtrics appoints Gurdeep Singh Pall as President, AI Strategy | Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will guide the company’s AI initiatives as Qualtrics develops... |
12.04.2024 |
Dream of homeownership feels unattainable to many Americans: Redfin | The ongoing lack of housing affordability is prompting more renters to doubt their ability to become homeowners. According to a recent Redfin survey, nearly 40% of U.S. renters don’t believe in their ability to ever own a home, up from roug... |
11.04.2024 |
Many homebuyers lack knowledge about agent compensation: Redfin | As the real estate industry undergoes a significant shift in its commission structure, a recent Redfin survey reveals a lack of knowledge among homebuyers regarding their agents’ compensation. According to the findings, a significant portio... |
09.04.2024 | Google Introduces SIMA: A Versatile AI Agent for 3D Environments | What is a Scalable Instructable Multiworld Agent (SIMA)?
When it comes to testing the limits of AI systems, video games are crucial. Games are dynamic learning environments with dynamic objectives and responsive, real-time settings, just li... |
08.04.2024 | JourneyTrack Unveils Stunning Rebrand and Website: Same Exceptional Platform, Fresh New Look | New JourneyTrack Logo
JourneyTrack, a trailblazer in customer journey management software, proudly announces its captivating rebranding initiative, ushering in a new era for the renowned platform.
MIAMI , April 8, 2024 /PRNewswire-PRWeb/ --... |
05.04.2024 | Qualtrics Launches Three New AI-Powered Suites for CX, EX, and Research | In the modern customer service realm, it’s an established norm that a great employee experience (EX) leads to an excellent customer experience (CX). Together, a cohesive EX + CX strategy can supercharge organizational growth, unlocking unma... |