Date | Title | Description |
28.10.2024 | Australian consumers distrust AI in customer services | Qualtrics has released its 2025 Consumer Experience Trends report, highlighting key insights into Australian consumer attitudes towards artificial intelligence (AI) and customer experience.
According to the report, a significant 86% of Aust... |
22.10.2024 | AI to Drive Massive Changes to Market Research in 2025: Qualtrics | Within three years, more than half of market research may be done using AI-created, synthetic personas instead of humans, according to Qualtrics’ 2025 Market Research Trends Report.
The report reveals rapid changes in the ways companies lea... |
18.10.2024 | Из пепла: 7 техник, чтобы вернуть сотрудников и себя к жизни | Выгорание - одна из самых распространённых проблем современных компаний. Не просто так эта тема встречает самый живой отклик на конференциях, в обсуждениях и в публикациях. Особенно - в ИТ.
🧨По оценкам опроса “Work and Wellbeing Survey” Аме... |
17.10.2024 | Qualtrics: AI Training and Guidance a Problem For Australian Employees | Australian workforces feel less enabled to use AI than global workforces, according to a survey from Qualtrics, whose lead behavioural scientist has recommended employers pursue an employee-centric approach to rolling out AI or risk resista... |
15.10.2024 | Strella raises $4 million to automate market research with AI-powered customer interviews | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
Strella, a startup using artificial intelligence to automate and accelerate customer research, announced today th... |
15.10.2024 | TOCA Football: $100 Million Raised To Accelerate Expansion | TOCA Football – the world’s leading soccer experience company – announced that it raised approximately $100 million in private offerings to accelerate its global growth by investing in new technologies, upgrading its TOCA Soccer training ce... |
15.10.2024 | Qualtrics Announces 2025 Consumer Experience Trends | Hype about AI gives way to skepticism with consumer trust in short supply
Feedback reaches a new low as consumers increasingly stay silent about their experiences
Today’s fickle consumers are sensitive to privacy concerns and less inclined ... |
10.10.2024 | Prime Security: A New Dawn for Design-Stage Cybersecurity | In the ever-evolving landscape of software development, security often plays the role of the overlooked guardian. As companies race to innovate, security measures frequently lag behind, creating vulnerabilities that can lead to catastrophic... |
09.10.2024 | Prime Security launches with AI-powered design stage security platform and $6M in funding
Your vote of support is important to us and it helps us keep the content FREE.
One click below supports our mi... | Israeli enterprise security startup Prime Security today launched and announced that it has raised $6 million in funding to accelerate research and development and expand its sales and engineering teams across its Tel Aviv and New York offi... |
02.10.2024 | The Rise of Burner Jobs: A Temporary Solution in a Shifting Job Market | In the ever-evolving landscape of employment, a new trend is emerging: burner jobs. These are not just a passing phase; they are a reflection of a deeper shift in how workers view their careers. A recent survey by iHire reveals that 41.6% o... |
02.10.2024 | iHire Survey: 41.6% of Workers Have Taken or Considered Taking a Burner Job | iHire's survey suggested 41.6% of U.S. workers have taken or considered taking a burner job. (PRNewsfoto/iHire)
In poll of 1,500+ U.S. job candidates, 21.9% of respondents said they have taken a job simply for the paycheck with no intention... |
01.10.2024 | Lumen and Qualtrics Build New Customer Insights Platform | Qualtrics, the leader and creator of the experience management (XM) category, expanded on its partnership with Lumen, a global enterprise technology platform and telecommunications company, to redesign Lumen’s customer and employee experien... |
17.09.2024 | Timefold: The Belgian Startup Reshaping Planning with €6M Boost | In the bustling tech landscape of Europe, a new player is making waves. Timefold, a Belgian startup based in Ghent, has secured €6 million in funding. This investment comes from Lakestar, a prominent venture capital firm, and Smartfin, a pr... |
17.09.2024 | Ghent-based Timefold raises €6 million for planning optimization software | Belgian AI software startup Timefold has raised €6 million from Lakestar, one of the leading pan-European venture capital firms, and prior seed investor Smartfin, to accelerate the development and commercialization of its AI-powered plannin... |
17.09.2024 | Timefold Raises €6M in Funding | Timefold, a Ghent, Belgium-based AI software startup that specializes in PlanningAI, raised €6M in funding.
The round was led by VC investor Lakestar, and others.
Led by CEO Maarten Vandenbroucke, and CTO Geoffrey De Smet, Timefold speciali... |
29.08.2024 | Altudo and Cart.com: Two Titans Reshape the Business Landscape | In the fast-paced world of business, two companies have recently made headlines: Altudo and Cart.com. Both are on the rise, carving out their niches in the competitive landscape. Altudo has earned a spot on the prestigious INC. 5000 list, w... |
28.08.2024 | Altudo Soars onto the INC. 5000 List of Fastest-Growing Companies in 2024 | NEW YORK, Aug. 28, 2024 /PRNewswire/ -- The prestigious INC. 5000 has announced its list of winners from 2024. Altudo has been recognized on the list of fastest-growing private companies in the United States for the strategic advantage they... |
27.08.2024 | Perceptive partners with Qualtrics for enhanced client insights | Perceptive, part of Clemenger Group and Australia’s leading customer insights agency, has announced a new partnership with Qualtrics, a recognised leader in the experience management space. This collaboration grants Perceptive’s clients dir... |
22.08.2024 | Navigating the New Frontier of Healthcare and Fraud Prevention | The digital age is reshaping industries. In healthcare, the focus is on personalizing patient experiences. In the realm of business, fraud prevention is becoming a battleground. Two recent reports highlight these trends, revealing how techn... |
22.08.2024 | Admiral Raises $19M in New Funding, Bringing Total to $28M | Admiral, The Visitor Relationship Management (VRM) Company, announced the successful close of $19M in growth equity and debt funding, led by Harbert Growth Partners, the growth equity team of Harbert Management Corporation (HMC), joined by ... |
21.08.2024 | The Future of Customer Experience and Recruitment: A Dive into AI Innovations | In the ever-evolving landscape of business, two areas are gaining traction: customer experience and recruitment. Both are being reshaped by artificial intelligence (AI). Companies like Qualtrics and iHire are leading the charge, introducing... |
21.08.2024 | Admiral: Visitor Relationship Management Company Secures $19 Million | Admiral, a Visitor Relationship Management (VRM) company, announced the closing of $19 million in growth equity and debt funding, led by Harbert Growth Partners, the growth equity team of Harbert Management Corporation (HMC), joined by Brid... |
20.08.2024 | iHire Publishes 2024 State of Online Recruiting Report & Survey Results | iHire published its 2024 State of Online Recruiting Report.
Sixth annual research report shares insights from survey of 2,200+ U.S. employers and job seekers on trends including AI adoption and talent shortages
FREDERICK, Md., Aug. 20, 2024... |
19.08.2024 | CXM Providers Help Enterprises Manage Growing Customer Activity | By 2028, companies will replace many customer experience (CX) point solutions with broad, cross-functional suites to manage CX at the enterprise level, new research from leading global technology research and advisory firm Information Servi... |
19.08.2024 | Qualtrics Is Betting AI Will Change the Game in the Customer Experience Software Market in 2024 | Qualtrics, a popular customer experience management platform, is spruiking various new AI features in 2024.
Leveraging what the firm says is “the world’s largest database of human sentiment,” backed by a commitment to invest $500 million in... |
19.08.2024 | Qualtrics Announces New Capabilities to Offer a Personalized Healthcare Experience | Enhanced understanding of patient and employee experiences create a dynamic system of action
Qualtrics, the leader and creator of the experience management (XM) category, today announced new patient and provider care solutions through its o... |
17.08.2024 | A New Era for NICE: Scott Russell Takes the Helm | Change is in the air at NICE, the Israeli cloud-based software giant. The company has announced the appointment of Scott Russell as its new Chief Executive Officer, effective January 1, 2025. This marks a significant transition as Barak Eil... |
16.08.2024 | NICE Announces the Appointment of a New CEO | NICE (NASDAQ: NICE) today announced that its Board of Directors has appointed Scott Russell as the company’s new Chief Executive Officer, effective January 1st 2025, to succeed Barak Eilam, who, as previously announced, will retire and step... |
08.08.2024 | Kevin O'Leary's WonderAds: A New Dawn for Small Business Advertising | In the bustling world of entrepreneurship, Kevin O'Leary stands out. Known as Mr. Wonderful from "Shark Tank," he has carved a niche as a savvy investor and business strategist. Now, he’s set to shake up the advertising landscape ... |
08.08.2024 | 5 Ways to Outsmart Seasonal Slumps and Keep Your Online Sales Active Year-Round Seasonal changes offer challenges but also growth opportunities. Businesses can achieve sustainable success by diversify... | The ecommerce landscape is heavily influenced by the calendar year. Specific dates and seasons play a crucial role in shaping consumer behavior and sales trends. Recognizing these key periods – holidays like Mother's Day, Valentine's Day, B... |
30.07.2024 | How to Transform Public Services With Innovative Digital Solutions Digital transformation of public services is not merely a trend; it is a necessity. However, getting a contract can be a challenging ... | The urgency for the public sector's digital transformation emerged during the Covid-19 outbreak when it became impossible to pay bills or visit clinics offline. Today, numerous initiatives globally are using innovative technologies to moder... |
25.07.2024 | 2024 Enlightened Growth Leadership Awards by the Frost & Sullivan Institute: Recognizing Companies that Demonstrate ESG Excellence and Sustainable Business Practices | SANTA CLARA, Calif., July 25, 2024 /PRNewswire/ -- The Frost & Sullivan Institute is pleased to announce the winners of the 2024 Enlightened Growth Leadership Best Practices Recognition from the Americas (LATAM and North Americas). This... |
02.07.2024 | These are the best U.S. cities to work at a startup in 2024 | If you’re job hunting this year, you’ll probably have noticed that the job market isn’t quite as busy as it was during the pandemic, for example.
While U.S. employers added 175,000 jobs in April, this is actually the smallest number in six ... |
01.07.2024 | This is What is Missing From Your Customer Experience Playbook One-size-fits-all customer experience playbooks don't exist — and for good reason. Every business has distinct customers with distinct fe... | Customer experience, put simply, is everything. Every interaction our customers have with our business, no matter how big or how small, can positively or negatively impact the relationship. A stellar customer experience can yield many benef... |
25.06.2024 | 5 Actionable Strategies to Improve Your Brand Reputation For established brands or emerging franchisors wanting to connect with their base, here's actionable advice for improving industrywide reputati... | Attracting and retaining your coveted target market requires a solid value proposition, consumer trust and a solid reputation in your respective industry. The latter most certainly doesn't happen overnight.
Franchise brands that consistentl... |
20.06.2024 | Screendragon Appoints P. Cory Hogan as Chief Executive Officer | Screendragon
Hogan joins Screendragon during a period of rapid AI-centric expansion, bringing experience from fast-growing and world-class brands including Lob, Qualtrics, and Oracle
LONDON and CORK, Ireland, June 20, 2024 /PRNewswire-PRWeb... |
17.06.2024 | Axiom's New Permanent Recruitment Solutions Now Available in Asia | Axiom expands its comprehensive suite of solutions for in-house legal teams in Asia with the introduction of recruitment solutions, dramatically reducing time to hire and improving quality for top-calibre legal talent
NEW YORK and SINGAPORE... |
13.06.2024 | Qualtrics leads journey orchestration in industry study | Qualtrics, the leader and creator of the experience management (XM) category, has been named as a Leader in The Forrester Wave™: Journey Orchestration Platforms, Q2 2024 report. Qualtrics received the highest possible score in the Market Pr... |
23.05.2024 | Гуманизм против «эффективного менеджмента». Почему заботиться о людях выгодно | Бизнес полон "эффективных менеджеров" и их "лучших практик". Переработки, стресс, политика кнута без пряника, урезания зарплат и премий, обманы и подлоги. Эти практики распространены очень широко, хотя нет никаких доказа... |
21.05.2024 | iHire Decodes the Gen Z Workforce in New Research Report | iHire published a new report, "Gen Z in the Workforce: Decoding a New Generation of Job Seekers."
Analyzing survey results about Generation Z's job search and career goals, challenges, and preferences, report advises the up-and-co... |
21.05.2024 | Опыт важнее качества. В чем проблема опросов удовлетворенности клиентов? | Компании все чаще запрашивают обратную связь у клиентов. С 2016 года мировые расходы на маркетинговые исследования удвоились и составили свыше $80 млрд в год. Более половины этой суммы приходится на США, а ее пятая часть ($16 млрд) — на опр... |
18.05.2024 | The Importance of Data Accuracy in Online Surveys and Forms | Share
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Online surveys and forms are very important for different areas, like market research to customer feedback.
It is very necessary to keep the data from these tools correct, because it affects the trustworthiness... |
16.05.2024 | 10 AI News that Broke the Internet Last Week: Top Headlines | Welcome to AITHORITY’s Weekly Roundup of the coolest AI news! We’re here to bring you the latest and greatest updates in artificial intelligence, but don’t worry if you’re new to this stuff – we’ll break it down into simple bits you can eas... |
14.05.2024 | TRIPADVISOR PREDICTS BUSY SUMMER TRAVEL SEASON FOR AMERICANS; AN INCREASING DESIRE FOR ADVENTURE | 2024 Tripadvisor Summer Travel Index Reveals
Most Popular Summer Destinations Globally and in the US
NEEDHAM, Mass., May 14, 2024 /PRNewswire/ -- Americans and travelers around the world continue to place a high priority on summer vacations... |
13.05.2024 | X4 Summit 2024 Recap: Qualtrics Shows Why Organizations Need a C-E-Xy (Customer Experience + Employee Experience) Makeover | Historically, organizations kept employee experience (EX) separate from their customer experience (CX) initiatives, costing them uncontrolled attrition and poor customer loyalty. At the Qualtrics X4® 2024, we connected with the global leade... |
13.05.2024 | How Porsche Uses Qualtrics AI | How Porsche Uses Qualtrics AI
Porsche has been an iconic brand everyone knows for decades, particularly its legendary cars and commitment to customer service. The brand is well-respected and always aims for excellence, just like it maintain... |
13.05.2024 | National University Honored for Innovating to Improve Student Experiences | National University receives 2024 XM Breakthrough Artist Award for Education, presented by Qualtrics at the X4®: The Experience Management Summit in Salt Lake City.
Nonprofit university wins 2024 Breakthrough Artist Award for Education at E... |
07.05.2024 | Sprinklr launches ‘Digital Twins,’ AI versions of brands to provide better customer experiences | Join us in returning to NYC on June 5th to collaborate with executive leaders in exploring comprehensive methods for auditing AI models regarding bias, performance, and ethical compliance across diverse organizations. Find out how you can a... |
03.05.2024 | 10 AI News that Broke the Internet Last Week: Top Headlines | Welcome to AITHORITY’s Weekly Roundup of the coolest AI news! We’re here to bring you the latest and greatest updates in artificial intelligence, but don’t worry if you’re new to this stuff – we’ll break it down into simple bits you can eas... |
02.05.2024 | Recap of Day 1 Qualtrics X4 Summit: New Qualtrics AI Capabilities will Fix Broken Digital Experiences | Day 1 at the Qualtrics X4 Summit (#QualtricsX4) Photo: Sudipto Ghosh
The 3-day X4 event at the Salt Palace Convention Center began with a bang. Qualtrics CEO Zig Serafin, co-founder Ryan Smith, and Qualtrics, President – AI Strategy Gurdeep... |
22.04.2024 | Scoop: Medallia CEO Joe Tyrrell steps down | figcaption>span]:font-sans">
Joe Tyrrell has left Medallia, the Silicon Valley customer experience company he joined as CEO last March, the company confirms to Axios.
Why it matters: Medallia handles customer feedback for big bra... |
18.04.2024 | Qualtrics appoints Gurdeep Singh Pall as President, AI Strategy | Qualtrics, the leader and creator of the experience management (XM) category, today announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will guide the company’s AI initiatives as Qualtrics develops... |
12.04.2024 |
Dream of homeownership feels unattainable to many Americans: Redfin | The ongoing lack of housing affordability is prompting more renters to doubt their ability to become homeowners. According to a recent Redfin survey, nearly 40% of U.S. renters don’t believe in their ability to ever own a home, up from roug... |
11.04.2024 |
Many homebuyers lack knowledge about agent compensation: Redfin | As the real estate industry undergoes a significant shift in its commission structure, a recent Redfin survey reveals a lack of knowledge among homebuyers regarding their agents’ compensation. According to the findings, a significant portio... |
09.04.2024 | Google Introduces SIMA: A Versatile AI Agent for 3D Environments | What is a Scalable Instructable Multiworld Agent (SIMA)?
When it comes to testing the limits of AI systems, video games are crucial. Games are dynamic learning environments with dynamic objectives and responsive, real-time settings, just li... |
08.04.2024 | JourneyTrack Unveils Stunning Rebrand and Website: Same Exceptional Platform, Fresh New Look | New JourneyTrack Logo
JourneyTrack, a trailblazer in customer journey management software, proudly announces its captivating rebranding initiative, ushering in a new era for the renowned platform.
MIAMI , April 8, 2024 /PRNewswire-PRWeb/ --... |
05.04.2024 | Qualtrics Launches Three New AI-Powered Suites for CX, EX, and Research | In the modern customer service realm, it’s an established norm that a great employee experience (EX) leads to an excellent customer experience (CX). Together, a cohesive EX + CX strategy can supercharge organizational growth, unlocking unma... |
25.03.2024 | Scoop: Gina Sheibley departs Qualtrics to lead communications at Workday | Workday, the cloud-based platform that helps companies manage their people and money, has named Gina Sheibley as chief communications officer, Axios first learned.
Why it matters: Sheibley is part of a broader leadership shakeup, which incl... |
18.03.2024 | Trust in Brands: The Fragile Balance | Trust in brands is a delicate dance, easily swayed by customer perceptions and experiences. In Australia, the recent shift in trust rankings from Woolworths to Bunnings highlights the importance of delivering on promises and maintaining str... |
18.03.2024 | Bunnings topples Woolworths as the most ‘trusted’ brand in Australia | Source: RealEstate article-article-body
Think of some of the world’s biggest brands: Nike, McDonald’s, Coca-Cola, Apple. With what do you associate them? Are they positive associations? Now consider, do you trust them?
Brand trust is a meas... |
18.03.2024 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-... |
13.03.2024 | OutSystems Announces Its Latest AI Innovation: AI Agent Builder | Designed for AI-driven business transformation, OutSystems Developer Cloud’s AI Agent Builder enables rapid and secure integration of generative AI into applications and operations
OutSystems, a global leader in high-performance low-code ap... |
13.03.2024 | First Advantage Introduces RightID to Detect Job Applicant Fraud in Pre-Hire Process | Multi-Layered Approach Designed to Flag Inconsistencies and Deep-Fake Efforts Delivers a Consistent, Secure Solution to Growing Problem
First Advantage Corporation, a leading provider of employment background screening, identity, and verifi... |
13.03.2024 | GetResponse Launches AI Email Writing Assistant | GetResponse, a leading global all-in-one email marketing platform, has announced the newest addition to its AI-powered toolset – an AI email writing assistant. It’s the ideal solution for people struggling with a lack of time, writer’s bloc... |
13.03.2024 | MinIO Introduces Enterprise Object Store with Advanced Features Designed For Exascale Data Infrastructure | Six new commercial features target key operational and technical challenges faced by AI workloads
MinIO, the leader in high-performance object storage for AI, announced the MinIO Enterprise Object Store. This new product facilitates the cre... |
13.03.2024 | FileCloud Launches Enhanced Data Protection, and AI Capabilities for Secure Content Collaboration | This iteration of the FileCloud solution further simplifies access to powerful cyber and compliance capabilities
FileCloud, a leader in content governance and collaboration for unstructured data, announced several new product advancements t... |
13.03.2024 | HKUST Introduces Asia’s First “AI Lecturers” in Class to Promote Teaching Innovation | A New Initiative to Foster Cross-Campus Study in HK and Guangzhou
Following the birth of “AI singers” and “AI weather presenters”, adding to the ever-expanding AI (Artificial Intelligence) family is the inaugural cohort of “AI Lecturers” cr... |
13.03.2024 | Salt Security Uncovers Security Flaws in ChatGPT Extensions, Remediated Promptly | Salt Labs researchers identified plugin functionality, now known as GPTs, as a new attack vector where vulnerabilities could have granted access to third-party accounts of users, including GitHub repositories.
Salt Security, the leading API... |
13.03.2024 | AI-Generated Food Images Look Tastier Than Real Ones | University of Naples Federico II, University of Oxford
With the Global Nutrition and Hydration Week 2024 starting, researchers have announced an intriguing discovery – consumers generally prefer AI-generated images of food over real food im... |
13.03.2024 | Plus One Robotics Expands Automation Capabilities with Depalletization and Gripper Technologies | Major product updates will revolutionize induction and depalletization processes
Plus One Robotics, a provider of AI vision software and solutions for robotic parcel handling, announced two significant product updates designed to enhance ef... |
13.03.2024 | Healthcare Leaders Deliver Impact and Scale with Qualtrics | Healthcare leaders are continuing to partner with Qualtrics to make stressful and emotional care situations easier for their patients. Qualtrics helps healthcare organizations and healthcare providers better understand patient needs and res... |
13.03.2024 | Media Alert: IBM Applauds EU Parliament’s Approval of the EU AI Act | IBM applauds the EU Parliament’s decision to adopt the EU AI Act, a significant milestone in establishing responsible AI regulation in the European Union.
Recommended AI News: DoiT Achieves the AWS Generative AI Competency
The EU AI Act pro... |
13.03.2024 | Heimdal Security Raises Awareness About AI-driven Phishing | The rapid adoption of Generative AI (GenAI) technologies has led to a significant increase in sophisticated phishing campaigns. A recent study by Abnormal Security reveals that 80% of these campaigns now leverage GenAI tools, marking a crit... |
13.03.2024 | 5.5G Intelligent Core Network: Embracing a New Future for Intelligent Communications | On the first day of MWC Barcelona 2024 held recently, Leo Ma, Vice President of Huawei Cloud Core Network Product Line, delivered a compelling keynote speech at the 5.5G Core Summit. In his speech, Leo elaborated on the extraordinary advanc... |
13.03.2024 | Axtria Expands to Hyderabad with its Ninth Global Innovation and Capability Centre in India | Axtria Inc., a global leader in cloud software and data analytics for the life sciences industry, announced the opening of its new centre in Hyderabad, India. The new centre contributes to Axtria’s mission of helping life sciences companies... |
13.03.2024 | Opera’s New AI Browser to Soon Get Even More Features Through New AI Innovation Program | Opera One’s developer version will allow users to test new AI features on a bi-weekly basis through it’s AI Feature Drops initiative
Opera, the innovative Norwegian browser company is about to add new features to Opera One, its flagship AI-... |
13.03.2024 | Baidu Launches China’s First 24/7 Robotaxi Service | Baidu, Inc., a leading AI company with strong internet foundation, proudly announced a significant operation upgrade for Apollo Go, its autonomous ride-hailing service platform. Apollo Go is now offering 24/7 autonomous driving service in s... |
08.03.2024 | March 2024 | Month of the Military Child Presentation
Each year, Nebraska schools serve thousands of students whose parents serve in the military. Since November 2021, the NDE has recognized public schools and non-public schools as Purple Star Schools t... |
23.02.2024 | 7 Digital Transformation Mistakes Made In Healthcare | John Berndt, SVP Health for North America at Valtech
The digital health market is projected to grow at a compound annual rate of approximately 25% from 2019 to 2025, according to NASDAQ. Needs for digital projects and initiatives have never... |
22.02.2024 | Report: Cost Savings and Added Revenue Pay Off Initial Qualtrics Investment in 1.5 Years | An analysis of companies investing in Qualtrics found that customer satisfaction increased by 7-12% year-over-year and employees saved hundreds of hours by automating manual tasks
Companies that invested over the last three years in experie... |
10.02.2024 | 4 ошибки, которые поставят крест на развитии приложения | «Мне снится один и тот же страшный сон. Я влез в кредиты, чтобы создать приложение, а его скачала только мама. Разработчики уверяют, что теневой бан в App Store существует, а инвесторы внесли меня в черный список», — из вымышленного дневник... |
06.02.2024 | Business Intelligence and Analytics Trends in 2024 | As organizations continue to generate massive amounts of data from various sources, the need for effective data analytics and business intelligence (BI) solutions has never been more pressing.
Here are some general trends for data analytics... |
27.12.2023 | Streamlining Your Sales Process for Efficiency | Share
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In today’s fast-paced business landscape, optimizing your sales process is not just a strategic choice; it’s a necessity for sustainable growth. For professionals in the world of sales, finding ways to enhance ... |
27.12.2023 | Tracking PDD’s Temu-fueled rise to surpass Alibaba in market value | Premium Content
It takes our newsroom weeks - if not months - to investigate and produce stories for our premium content. You can’t find them anywhere else.
Peter Cowan · 5 Jan 2024 · 3 min readTracking PDD’s Temu-fueled rise to surpass Ali... |
26.11.2023 | Empathy in AI: The Future of Customer Service | Artificial intelligence (AI) is revolutionizing the way we live our lives. From self-driving cars to virtual personal assistants like Siri and Alexa, AI technologies are increasingly integrated into our daily activities. One area where AI i... |
09.11.2023 | Fulfilling the Quadruple Aim of Healthcare with AI | The future of healthcare holds unlimited possibility with technology, but the way we get there matters.
As a resident, I used to have to run and grab the MRI films from the basement of the building to visualize my patients’ brains. In fact,... |
23.10.2023 | Simple, Backlash-Free Definitions Of Diversity, Equity And Inclusion | Uncovering the meaning of diversity, equity and inclusion.getty |
22.10.2023 | Small Business Tech Roundup: Microsoft Closes A Free Windows 11 Loophole | Windows 11 and Windows 10 operating system logos are displayed on laptop screens for illustration ... [+] photo. Krakow, Poland on February 3, 2022. (Photo by Beata Zawrzel/NurPhoto via Getty Images)NurPhoto via Getty Images |
11.10.2023 | New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences | Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world’s leading digital frontline workplace announced a strategic partnership that will improve the frontline employees experience in order to im... |
11.10.2023 | New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences | New partnership will combine Qualtrics AI, insights from experience data and automated workflows within WorkJam to increase engagement, productivity and retention among frontline workers
Qualtrics research shows a link between employees' fe... |
13.09.2023 | 8 конструкторов онлайн опросов, которые заслуживают вашего внимания | По данным исследования от Harvard Business Review, компании, активно использующие данные из опросов, на 30% быстрее адаптируются к меняющимся условиям рынка и на 45% эффективнее в удержании клиентов.
Zoho Survey
Zoho Survey является частью ... |
24.07.2023 | Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI | XM/os2 harnesses the power of AI to deliver personalized content, real-time recommendations and AI-driven actions across every Qualtrics product, for every user Qualtrics to invest $500 million in AI innovation in the next four years With n... |
19.07.2023 | Qualtrics claims it’ll spend $500M on AI over the next four years | Qualtrics, the cloud-based platform for managing online customer experiences, intends to spend $500 million on AI over the next four years.
The company made the announcement this morning alongside the launch of its new AI-integrated platfor... |
14.07.2023 | «Дело не только в лидах»: как увеличить прибыль без лишних расходов на маркетинг | При всем разнообразии возможных вариантов задач, с которыми сталкивается бизнес, 40% запросов связаны с маркетингом (привлечение клиентов, лидов). И лишь 11% касаются построения продаж и дальнейшей работы с клиентской базой.
Но насколько ин... |
11.07.2023 | AI Is Not the Solution to the Customer Experience in Australia … Yet | Image: terovesalainen/ADobe Stock
Despite hype surrounding AI, automation and the digital customer experience, Australians aren’t quite willing to let go of person-to-person interactions. Not yet, anyway.
Research from Qualtrics and SAP’s C... |
04.07.2023 | Woolworths centralises its customer research operations | Woolworths is running more customer research projects, more often, after standing up a central research platform across the group that is underpinned by Qualtrics software.
In a blog post late last month, the retailer said its ‘Gather’ cust... |
08.06.2023 | Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience | New StateRAMP authorization will accelerate adoption of the Qualtrics XM Platform in state and local government Qualtrics also designated readily-awardable by Department of Defense’s Chief Digital and Artificial Intelligence Office in its T... |
01.06.2023 | Qualtrics Opens New EMEA Headquarters in Dublin City Centre & Unveils Plans for Innovation Centre | Qualtrics, the leader and creator of the experience management category, announced it has opened its new Europe, Middle East and Africa (EMEA) headquarters in Dublin City Centre, which will feature an XM Innovation Centre focused on AI.
AiT... |
25.05.2023 | Qualtrics Announces General Availability of New Frontline Care Solutions | Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of three new contact center innovations: Qualtrics Real-Time Agent Assist (RTAA), Automated Call Summaries (ACS), and Frontline... |
11.05.2023 | Pennsylvania battery maker ordered to pay $22 million in back wages after DOL rules it denied thousands of workers overtime | Batteries being produced at East Penn Manufacturing Company. Tim Leedy/MediaNews Group/Reading Eagle via Getty Images
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A Pennsylvania battery maker was ordered to pay 7,500 workers $22 million in unpaid overtime.
The DOL said East... |