Prodsight is a business intelligence Software-as-a-Service (SaaS) that helps companies increase the success of their products. We help product managers make better strategic and tactical product decisions by analysing live chat transcripts and extracting actionable insights about customer needs. Our tool helps companies to stay on top of top customer issues, complaints, feature requests, use cases and aids product development.
30,000 new consumer products are launched each year but 95% of them fail. A significant factor in product success is knowing the needs of your customers.
Due to the rise in live chat support, companies now receive more customer feedback than they can analyse. Current analysis solutions are time-consuming, expensive and do not fit into the product development workflow. This forces product managers to make gut-based decisions that often result in wasted resources and loss of market share. Prodsight solves that.
30,000 new consumer products are launched each year but 95% of them fail. A significant factor in product success is knowing the needs of your customers.
Due to the rise in live chat support, companies now receive more customer feedback than they can analyse. Current analysis solutions are time-consuming, expensive and do not fit into the product development workflow. This forces product managers to make gut-based decisions that often result in wasted resources and loss of market share. Prodsight solves that.
Employees: 1-10
Total raised: $936.22K
Founded date: 2018
Funding Rounds 2
| Date | Series | Amount | Investors |
| 29.01.2020 | Pre-Seed | $785.1K | - |
| 19.09.2018 | Seed | $151.13K | - |
Mentions in press and media 3
| Date | Title | Description |
| 03.10.2018 | DIGIT Deal Roundup – September 2018 | Funding The DataLab The DataLab has secured £13.5 million in funding from the Scottish Government following a successful first phase of activity. It has created and led a number of education programmes and events, as well as providing suppo... |
| 19.09.2018 | Edinburgh Startup Prodsight Secures £115,000 in Seed Funding | Based out of the UK’s largest technology incubator CodeBase, Prodsight is an intelligence Software-as-a-Service (SaaS) company, which was founded by Lithuanian born Tadas Labudis. Its tool aims to help businesses to make better data-driven ... |
| 19.09.2018 | Prodsight Raises £115K in Seed Funding | Tadas Labudis Prodsight, an Edinburgh, Scotland, UK-based startup enabling businesses to gain insight from customer support conversation data, secured £115k in seed funding. The Royal Society of Edinburgh invested £45k in the company and a ... |