| Date | Title | Description |
| 06.11.2024 | PolyAI Announces Speaker Lineup for VOX 2024: Horizons | PolyAI, a global leader in voice AI solutions for customer experience and service, is kicking off its annual PolyAI VOX: Horizons virtual summit on Thursday, November 14. The event brings together thought leaders across industries – and the... |
| 14.10.2024 | Zendesk strengthens human and AI partnership with latest round of offerings | Zendesk strengthens human and AI partnership with latest round of offerings
Zendesk is debuting a series of innovations, including AI-powered agents for omnichannel support, enhanced agent copilot, powerful voice, and agent builder, to help... |
| 10.10.2024 | Zendesk unveils AI-powered tools to enhance customer service | Zendesk has announced a suite of innovations designed to augment customer service capabilities, featuring AI-powered tools and enhancements across various digital support channels, including voice.
The company has introduced a voice solutio... |
| 06.10.2024 | Convergence: Personal AI Agent Company Raises $12 Million (Pre-Seed) | Convergence—a startup creating personal AI agents for everyone—announced it has raised $12 million in pre-seed funding led by Balderton Capital. Salesforce Ventures and Shopify Ventures also participated in the round. This funding round wil... |
| 27.09.2024 | Convergence secures $12M Pre-Seed for personalised AI agent | Personal AI startup Convergence has raised $12 million in Pre-Seed funding.
Founded in April 2024 by machine learning engineers Marvin Purtorab, CEO and Andy Toulis, CTO, Convergence is redefining how we use software. Pairing users with per... |
| 11.09.2024 | Growth on the agenda After successfully staging London Tech Week 2024, Founders Forum Group CEO Carolyn Dawson shares her notes on the UK tech scene | Hosted from June 10th-12th, 2024, London Tech Week (LTW) is the UK's premier tech event, continuing to grow in scale and impact. Featuring 45,000 delegates from 165 countries and 5,500 innovative startups, this annual event underscores the ... |
| 20.08.2024 | How the CrowdStrike outage can inform your customer service strategy | When a broken CrowdStrike update crashed Microsoft-run computers around the globe on July 19, affected leaders were faced with millions of blue screens, billions of dollars in losses and countless calls from unhappy customers. In addition t... |
| 09.08.2024 | PolyAI and AWS: A New Era for Voice AI in Customer Service | In the fast-paced world of technology, partnerships can spark revolutions. Today, PolyAI, a rising star in conversational AI, has joined forces with Amazon Web Services (AWS). This collaboration aims to reshape customer service through next... |
| 06.08.2024 | PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service | NEW YORK and LONDON, Aug. 6, 2024 /PRNewswire/ -- Today, PolyAI, a scaling leader in customer-led conversational AI solutions, announces a Strategic Collaboration Agreement with Amazon Web Services (AWS) as its preferred cloud provider, lev... |
| 06.08.2024 | PolyAI Announces Strategic Collaboration with AWS | Today, PolyAI, a scaling leader in customer-led conversational AI solutions, announces a Strategic Collaboration Agreement with Amazon Web Services (AWS) as its preferred cloud provider, leveraging Amazon SageMaker and Amazon Bedrock to acc... |
| 26.07.2024 | The Voice Revolution: How AI is Transforming Communication in Business and IoT | In the world of technology, voice is becoming the new frontier. Companies are racing to harness the power of voice AI, reshaping how businesses interact with customers and how devices communicate with users. The recent partnerships and inno... |
| 26.07.2024 | AVANT and PolyAI Announce Strategic Partnership | AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced a strategic partnership with PolyAI, a pioneer in voice AI and lifelike automation solutions for the contact center. This par... |
| 26.07.2024 | AVANT and PolyAI Partner to Provide Advanced Voice AI Solutions to Call Centers | AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced a strategic partnership with PolyAI, a pioneer in voice AI and lifelike automation solutions for the contact center. This par... |
| 25.07.2024 | AVANT and PolyAI Announce Strategic Partnership in Delivering Advanced Voice AI Solutions to Enterprise Call Centers | NEW YORK and LONDON, July 25, 2024 /PRNewswire/ -- AVANT, a platform for IT decision-making and the nation's premier Technology Services Distributor, today announced a strategic partnership with PolyAI, a pioneer in voice AI and lifelike au... |
| 24.05.2024 | PolyAI Optmizes its Conversational AI to Automate Customer Services | What is The News About?
NVentures (NVIDIA’s venture capital arm), and Zendesk supported the recent €46 million Series C funding round that the London-based AI startup PolyAI completed. Khosla Ventures, Georgian, Point72 Ventures, Sands Capi... |
| 22.05.2024 | Daily AI News Roundup: 10 AI Events that Caught our Eyes | Now be updated with the latest in AI with AiThority’s daily news roundup. Let’s dive into the world of tech and innovation as we bring you the most viral stories buzzing across the digital arena. From breakthroughs in AI and ML to advanceme... |
| 21.05.2024 | PolyAI secures $50M in recent funding round to transform outcomes in high-call-volume organizations | PolyAI secures $50M in recent funding round to transform outcomes in high-call-volume organizations
PolyAI, a global provider of enterprise voice assistants, announced it has raised $50 million in a Series C round of funding, empowering the... |
| 17.05.2024 | PolyAI Revolutionizes Customer Service with $50M Series C Funding | PolyAI, a London-based provider of enterprise voice assistants, has secured a whopping $50 million in Series C funding. The company, led by CEO Nikola Mrkšić, is on a mission to transform customer service through lifelike conversational AI ... |
| 17.05.2024 | Voice Assistant Builder PolyAI closes $50 Mn Series C | PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. The round is backed by new investors Hedosophia, Nvidia’s NVentures and Zendesk, with follow-on investments from Khosla... |
| 16.05.2024 | PolyAI raises $50M to enhance AI voice automation technology
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One click below supports our mission to provide free, deep, ... | Enterprise voice assistant startup PolyAI Ltd. today announced that it has raised $50 million in new funding to expand and enhance its artificial intelligence-powered voice automation technology, scale operations, innovate multilingual supp... |
| 16.05.2024 | PolyAI Closes $50M Series C Funding | PolyAI, a London, UK-based provider of enterprise voice assistants, raised $50M in Series C funding.
Backers Included Hedosophia, Nvidia’s NVentures, Zendesk, Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital.
T... |
| 29.03.2024 | How conversational AI is shaping customer service [Q&A] | Conversational AI has seen great advances and a massive increase in adoption in the last year or so such that it’s increasingly finding its way into our everyday lives.
We spoke to voice AI industry expert PolyAI's co-founder and CEO, Nikol... |
| 08.03.2024 | PolyAI Recognizes 25 Women Shaping the Future of Customer Experience in 2024 | Leaders representing brands like Hilton, Allstate and National Grid make up the foundational list.
NEW YORK and LONDON , March 8, 2024 /PRNewswire/ -- In honor of International Women's Day, PolyAI is proud to announce its inaugural "25... |
| 08.03.2024 | PolyAI recognizes 25 Women Shaping the Future of CX in 2024 | In honor of International Women’s Day, PolyAI is proud to announce its inaugural “25 Women in CX to Watch” list. This prestigious recognition program celebrates the remarkable achievements of self-identified women leaders who are redefining... |
| 17.02.2024 | poly ai | Home - chatbot - poly ai
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| 17.01.2024 | PolyAI Unveils Its 2024 CX 100: One Hundred Visionaries Revolutionizing Customer Experience | PolyAI, the world’s premiere provider of customer-led voice assistants for the enterprise, is proud to announce the release of its second annual CX 100. This prestigious list recognizes 100 trailblazing individuals who have transformed the ... |
| 24.11.2023 | Generative AI is a toddler — don’t let it run your business | Are you ready to bring more awareness to your brand? Consider becoming a sponsor for The AI Impact Tour. Learn more about the opportunities here.
Cutting-edge technology and young kids may initially seem completely unrelated, but some AI sy... |
| 10.11.2023 | Ones to watch: Meet London’s top five fastest-growing generative AI startups | As generative AI takes its place among the most over-used buzzwords of the year, largely thanks to OpenAI’s ChatGPT, London’s generative AI startups have already won millions of pounds from investors. |
| 19.10.2023 | PolyAI’s New Brand Demonstrates High Fidelity to the Voice Channel | PolyAI, a leading provider of customer-led voice assistants for the enterprise announced that it is rebranding to focus on its commitment to the voice channel. The new look, which includes a refreshed logo and visual identity, reflects the ... |
| 28.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 28th September 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 27.09.2023 | PolyAI Customer-led Voice Assistants Now Available on Genesys AppFoundry | PolyAI, a global leader in conversational artificial intelligence (AI), announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry, a marketplace of solutions offering a curated selection of applications and integ... |
| 22.05.2023 | PolyAI: Voice-over and text-to-speech AI platform | PolyAI is an artificial intelligence platform that uses advanced voice-over and text-to-speech technologies to deliver a high-quality experience for users. With PolyAI, you can turn any text into speech with just one click and customize the... |
| 19.05.2023 | PolyAI Launches in AWS Marketplace | PolyAI, a leading global provider of customer-led voice assistants, announced its products are now available on AWS Marketplace – Amazon’s digital catalogue that makes it easy for enterprises to find, buy, deploy, and manage third-party sof... |
| 14.03.2023 | PolyAI Deepens Partnership with Twilio to Provide Customer-Led Conversational Assistants | Following a recent round of $40 Million Series B funding, in which Twilio Ventures participated, PolyAI and Twilio announced the integration of PolyAI’s customer-led conversational assistant with Twilio Flex and Twilio Programmable Voice, t... |
| 13.02.2023 | 7 Generative AI Startups From CEE to Watch for in 2023 | Poland, Romania, Serbia, Ukraine ~
While most of this year’s hype around the industry revolves around AI chatbots such as OpenAI’s ChatGPT, Google’s Bard and the alike, during the past few years Central and Eastern Europe (CEE) region has a... |
| 08.09.2022 | London-based conversational AI startup PolyAI lands $40M to automate customer service with human-like voice assistants | PolyAI, a London-based AI startup that develops a machine learning platform for conversational artificial intelligence, has raised $40 million in a Series B funding round to deploy conversational AI agents and disrupt the traditional custom... |
| 07.09.2022 | PolyAI lands $40M to handle contact center calls automatically | Is it possible to build a voice assistant for the call center that can pick up on indirect questions to figure out the best time to hand calls over to a human? That depends on how high the bar’s set. Generally speaking, customers don’t look... |
| 07.09.2022 | PolyAI secures $40M for its AI-powered voice assistant platform
Show your support for our mission by joining our Cube Club and Cube Event Community of experts. Join the community that includes Amazon... | Artificial intelligence startup PolyAI Ltd. today announced that it has raised $40 million in new funding from a group of investors led by Georgian.
Twilio Ventures, Khosla Ventures, Point72 Ventures and Amadeus Capital Partners contributed... |
