parlamind versteht Kundenservice-Kommunikation und visualisiert sämtliche Anliegen nach Menge, Sentiment und Trends. So erkennen Unternehmen sehr schnell, welche Teile ihrer Customer Experience die größten Potentiale haben, das Kontaktvolumen zu reduzieren oder Zufriedenheitskennzahlen wie den Net Promoter Score zu erhöhen.
Location: Germany, Berlin
Employees: 11-50
Total raised: $1.66M
Founded date: 2015
Investors 1
| Date | Name | Website |
| - | SB21 - Saa... | sb21.de |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 08.07.2016 | - | $1.66M | - |
Mentions in press and media 2
| Date | Title | Description |
| 11.06.2019 | The AI Summit LONDON 2019: parlamind Presents First Omni Channel Intelligence for Email, Chat and Telephone | Berlin based AI startup parlamind has made it: their software is capable of leading the first customer dialogues in spoken language. As a specialist for efficient Customer Service through AI, parlamind already reliably supports their custom... |
| 08.07.2016 | Artificial Intelligence Customer Service Platform Parlamind Raises €1.5M | parlamind, a Berlin, Germany-based provider of Artificial Intelligence platform for customer service, raised €1.5m in seed funding. Backers included Motu Ventures, Asgard Capital and angelfund.vc. The company intends to use the funds to con... |