Delivering Exceptional Omni-Channel Sales & Service
We believe that Sales and Care should be personalised, and that each customer wants their experience to be exceptional. Exceptional means to be recognised and remembered, to be valued. Exceptional means tailored services and recommendations, based on each customer?s history, preferences and likes.
Omknee empowers companies to personalise Sales and Care. Omknee ensures an exceptional experience for each customer across all touchpoints: Retail Stores; Customer Care; Self-Care; eCommerce; across indirect channels. Omknee enables Omni-Channel Sales and Care, through beautifully designed Apps, a cloud core, and an integration framework.
Business growth is increasingly driven by personalisation. Personalisation is driven by Omknee.