The livechat evolution is our coviewing technology: You can show products of your catalog in real-time while talking to your customers and personalize their shopping experience. Thanks to the coviewer, a visual support integrated with our chat, the client and the agent share a virtual space where they can share product images and videos, whether they are in your catalog or not. Attending through visual customer service is the best way to increase your e-commerce sales: agents can apply up-selling and cross-selling techniques because they know the needs of each client. In this way, imitating the communication of a real experience, communication is fast and easy and the visual barriers between the client and the brand are broken. Try our 14-day free trial: we do not ask for your credit card details.
Location: United States, United
Member count: 11-50