Startups
A boutique firm with an outsized presence in the CX operations and management consulting space
Overview
Location
United States, Illinois, Rosemont
Employees
51-200
Phone
+1 847-692-2288
Founded date
1999
Mentions in press and media 4
| Date | Title | Description |
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| May 6, 2025 | The Northridge Group Appoints Two New Executives to Advisory Seats | Jill Billhorn, Executive Advisor and Ami Zumkhawala-Cook, Executive Advisor The Northridge Group, a women-owned management consulting firm specializing in contact center operations, customer experience, and business process improvement, has... |
| Oct 3, 2023 | Contact Center Technologies Hold Key to Customer Experience (CX) Improvements | The Northridge Group Aligns with RISE Technology Advisors and Uniphore to Bring Artificial Intelligence (AI), Assisted Agent Solutions to Fortune 500 Contact Centers The Northridge Group, a leading contact center operations and Customer Exp... |
| Jun 9, 2015 | Why You’re Probably Not Meeting Customers’ Expectations On Social Media | Businesses are falling behind on consumer expectations when it comes to social media. This isn’t anything new, but there is a new study out about it. The Northridge Group is sharing survey results finding that social media is basically bein... |
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FAQ about The Northridge Group
When was The Northridge Group founded?
The Northridge Group was founded in 1999.
What has the press written about The Northridge Group?
Parsers VC has collected 4 articles mentioning The Northridge Group, among them “The Northridge Group Appoints Two New Executives to Advisory Seats” (May 6, 2025) and “Contact Center Technologies Hold Key to Customer Experience (CX) Improvements” (Oct 3, 2023).
Is The Northridge Group still active?
Yes, The Northridge Group is active; its latest activity on Parsers VC dates from Mar 4, 2026.