Analytic tool for customer support centers Getting feedback on the work of your employees from your customers has always been, at best, very dis-organized and complicated to receive. Also, the analysis of this feedback proved to be a real pain while the results were usually inconclusive. Nicereply offers the first easily implementable tool for receiving and evaluating feedback on your employees/products/services that identifies problematic or overachieving agents and improves your overall customer satisfaction.
Member count: 1-10