| Date | Title | Description | Source |
| 19.04.2024 | How will Israel's attack on Iran impact the stock market, cr... | - | business-s... |
| 05.04.2024 | NICE received Frost & Sullivan’s 2023 Customer Value Lea... | NICE (Nasdaq: NICE) today announced that it has received Frost & Sullivan’s 2023 Customer Value ... | martechcub... |
| 31.03.2024 | NICE announces brings contextual memory to contact center AI... | Contact center market leader NICE Ltd. used the recent Enterprise Connect show to add to its artific... | siliconang... |
| 28.03.2024 | RingCentral wins the Overall Best of Enterprise Connect 2024... | Enterprise Connect, the leading conference and exhibition for enterprise communications and customer... | martechcub... |
| 14.03.2024 | NovelVox, the Leading Webex Partner for Maximizing Agent Exp... | NovelVox
NovelVox, a prominent contact center solution provider and a certified Cisco partner, recen... | prweb.com/... |
| 13.03.2024 | Contact Center Analytics Market Size Reach USD 8.1 Billion b... | Contact Center Analytics Market Type
Rising adoption of advanced contact center technologies , deman... | einpresswi... |
| 12.03.2024 | The Top Robotic Process Automation Software According to the... | FeaturedCustomers releases the Winter 2024 Robotic Process Automation Software Customer Success Repo... | einpresswi... |
| 07.03.2024 | NICE expands presence in Japan with availability of CXone in... | NICE (Nasdaq: NICE) today announced that it has launched a second CXone Cloud Region in Japan. This ... | martechcub... |
| 06.03.2024 | NTT Com Online Analysis report on eNPS and telework | [NTT Com Online] Analysis report on eNPS and telework
*View in browser* *NTT Com Online*
Press relea... | re-how.net... |
| 22.02.2024 | iQor Drives Digital Transformation in Retail With NICE CXone | Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digita... | aithority.... |
| 16.02.2024 | NICE Actimize Launches the Next Gen of Financial Crime and C... | Three groundbreaking solutions expedite the speed of investigations by over 50% with the power of Ge... | aithority.... |
| 27.12.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates wil... | aithority.... |
| 26.12.2023 | NICE Announces The Close of The LiveVox Acquisition, Creatin... | The combination of two leaders creates the market’s only CX interaction centric cloud platform with ... | aithority.... |
| 20.12.2023 | NICE Advances AI-Driven Customer Experience with 2023 CXone ... | New Enlighten AI innovation, Microsoft Azure availability, and Next-Gen WFM Forecasting help CXone c... | aithority.... |
| 15.12.2023 | NICE Named a Leader in Customer Engagement Platforms by Top ... | NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maxim... | aithority.... |
| 13.12.2023 | Europcar Transforms Global Customer Experience with NICE CXo... | Europcar standardizes operations and empowers agents to deliver exceptional CX on a unified AI drive... | aithority.... |
| 01.12.2023 | Top 4 Gladly Alternatives in 2023 | ~50% of organizations have invested in conversational AI capabilities for contact centers, with ~45%... | einpresswi... |
| 30.11.2023 | Trends in AI and Customer Experience to Look Out for in 2024 | Carl Williams, Tech Times 30 November 2023, 01:11 am
(Photo : Tianyi Ma on Unsplash)
Artificial inte... | techtimes.... |
| 24.11.2023 | Top 4 Five9 Alternatives in 2023: Analysis of 14,000+ Review... | Contact centers are entering a new era as artificial intelligence (AI) begins to provide the conveni... | einpresswi... |
| 24.11.2023 | Oodle Selects NICE Enlighten AI to Better Identify and Serve... | NICE announced that Oodle Car Finance, one of the fastest growing motor finance companies in the Uni... | aithority.... |
| 24.11.2023 | Top 4 Aircall Alternatives in 2023: Analysis of 14,000+ Revi... | Contact center executives predict that the positive impact of conversational AI will continue to inc... | einpresswi... |
| 17.11.2023 | Top 5 Talkdesk Alternatives in 2023 | Integrating artificial intelligence(AI) into your organization’s contact center is a must since ~85%... | einpresswi... |
| 16.11.2023 | Why conversation is at the heart of an excellent customer ex... | Sponsored content Tech Why conversation is at the heart of an excellent customer experience
Created ... | businessin... |
| 18.10.2023 | Mazda Selects NICE’s AI-powered CXone to Streamline Operatio... | Mazda Motor Europe has moved its on-premise CX operations to a unified cloud platform with CXone
NIC... | aithority.... |
| 10.10.2023 | NICE inicia aquisição da LiveVox para adicionar IA na comuni... | A NICE, de desenvolvimento de software, assinou um acordo definitivo para adquirir a LiveVox, proved... | startupi.c... |
| 05.10.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates wil... | aithority.... |
| 04.10.2023 | NICE to Acquire LiveVox, Revolutionizing How Organizations M... | The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive o... | aithority.... |
| 03.10.2023 | Elevate Customer Experience To Boost Business Outcomes | Greg Hanover is CEO of Liveops, a top US-based virtual contact center. He's an inspired leader, driv... | forbes.com... |
| 28.09.2023 | Gryph Compliance Solution Now Available on NICE CXone Platfo... | Gryphon.ai meets real-time compliance needs for enterprise customers on NICE’s award-winning cloud-n... | aithority.... |
| 21.09.2023 | Why purpose-built AI is key to improving customer experience | Sponsored content Tech Why purpose-built AI is key to improving customer experience
Created by Insid... | businessin... |
| 08.09.2023 | Supercharging CX with AI for enterprise-wide benefits | Supercharging CX with AI for enterprise-wide benefits
As user expectations continue to rise in their... | kmworld.co... |
| 01.09.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates wi... | aithority.... |
| 31.08.2023 | Allegheny County District Attorney’s Office to Deploy NICE A... | Pennsylvania’s Allegheny County looks to NICE Justice to streamline the criminal justice process, re... | aithority.... |
| 02.08.2023 | Gryph Compliance Solution Now Available on NICE CXone Platfo... | BOSTON (PRWEB) August 02, 2023
Gryphon.ai today announced its Gryph automated compliance and collect... | prweb.com/... |
| 29.07.2023 | NICE Introduces Generative AI-Powered “Enlighten Actions Ind... | With this groundbreaking capability, organizations can now create differentiating service by compari... | aithority.... |
| 27.07.2023 | NICE Launches ElevateAI “1K Every Day,” Delivering Greater A... | Groundbreaking AI initiative grants brands 1,000 interactions per day with ElevateAI’s free AI-power... | aithority.... |
| 19.07.2023 | ABN AMRO Finds Smarter and Faster Digital Customer Experienc... | NICE simplified ABN AMRO’s infrastructure with migration to the cloud
NICE has announced that ABN AM... | aithority.... |
| 07.06.2023 | NICE Launches Next Big Leap of Enlighten, Creating the CX In... | Enlighten enables Enterprises to benefit from generative AI in customer service with the highest sec... | aithority.... |
| 04.06.2023 | Is Adhering To The FCAs New Consumer Duty Impossible Without... | Many customers are suffering right now with high inflation and interest rates. | forbes.com... |
| 30.05.2023 | Prepare For An Expanded Job Market, Thanks To Artificial Int... | Bright careers for those that embrace AI getty | forbes.com... |
| 20.04.2023 | NICE Named a Leader in the 2023 Aragon Research Globe for Co... | NICE is identified as a provider using conversational AI technology aimed at improving customer and ... | aithority.... |
| 06.04.2023 | NICE accelerates digital fluency with latest release | NICE accelerates digital fluency with latest release
NICE is introducing the Spring 2023 release of ... | kmworld.co... |
| 03.04.2023 | NICE Delivers AI-Powered CX to Accelerate Smart Self-Service... | NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that acceler... | aithority.... |
| 28.03.2023 | NICE Announces Enlighten Actions, Creating Humanized AI-driv... | Enlighten Actions revolutionizes use of data and generative AI to pinpoint brand-specific actions to... | aithority.... |
| 28.03.2023 | NICE humanizes intelligent CX with the release of Enlighten ... | NICE humanizes intelligent CX with the release of Enlighten Actions
NICE is introducing Enlighten Ac... | kmworld.co... |
| 27.03.2023 | Independent Research Firm Names NICE a Leader in Contact Cen... | NICE recognized as a Leader, receiving the highest scores in the current offering and strategy categ... | aithority.... |
| 16.03.2023 | NICE Surpasses Milestone of 1 Million Agents on CXone | NICE announced that CXone, the industry’s leading CX native cloud platform, has more than 1,000,000 ... | aithority.... |
| 02.03.2023 | LanguageLoop Implements NICE CXone to Transform its Customer... | LanguageLoop delivers frictionless mission-critical customer and employee experiences with NICE CXon... | aithority.... |
| 13.02.2023 | Kissterra Appoints Industry Veteran Udi Ziv as CEO | Kissterra, the world’s first insurance marketing operating system, announced the appointment of Udi ... | aithority.... |
| 10.02.2023 | NICE and Cognizant partnership accelerates the adoption of a... | NICE and Cognizant partnership accelerates the adoption of advanced customer experience solutions
NI... | kmworld.co... |
| 06.02.2023 | NICE Voice of Customer Placed First Overall on Frost Radar G... | NICE demonstrates substantial growth driven by digital innovation in customer experience
NICE announ... | aithority.... |
| 27.01.2023 | NICE Announces Industry’s First Conversational CX With ChatG... | This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to re... | aithority.... |
| 03.01.2023 | NICE is First to Receive Highest Scores for Inaugural Digita... | NICE recognized in 2022 Gartner Critical Capabilities for Contact Center as a Service
NICE announced... | aithority.... |
| 03.01.2023 | NICE Robotic Process Automation Named a Technology Leader in... | Quadrant Knowledge Solutions latest report on the RPA market identifies unique differentiators in NI... | aithority.... |
| 26.12.2022 | 5 трендов в сфере продаж и маркетинга в 2023 году... | Рост популярности RevOps
Внутренняя фрагментация процесса продаж долгое время вызывала препятствия н... | rb.ru/stor... |
| 19.12.2022 | NICE Applauded by Frost & Sullivan for Improving the Con... | CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-... | en.prnasia... |
| 16.12.2022 | NICE Launches ElevateAI, The Market Leading AI as a Service ... | ElevateAI provides on-demand access to NICE’s unrivaled CX data and AI via developer-friendly APIs
N... | aithority.... |
| 05.12.2022 | NICE Named a Leader in Everest Group’s Robotic Process Autom... | NICE RPA scored high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading ... | aithority.... |
| 01.11.2022 | Daily AI Roundup: Biggest Machine Learning, Robotic And Auto... | This is our AI Daily Roundup today. We are covering the top updates from around the world. The updat... | aithority.... |
| 31.10.2022 | NICE Actimize Chosen to Provide Cloud-Based AML and Anti-Fra... | NICE Actimize, a NICE business, announced that its AI and cloud-based Essentials anti-money launderi... | aithority.... |
| 31.10.2022 | IGT Solutions Selects NICE CXone to Deliver a Seamless Custo... | NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXo... | aithority.... |
| 24.10.2022 | Güralp Systems Ltd secures £750,000 contract to supply Unive... | Certimus seismic station
Certimus seismic station with optional touch sensitive LCD screen
The 'any ... | einpresswi... |
| 18.08.2022 | NICE expands partnership with Microsoft to deliver deeper co... | NICE expands partnership with Microsoft to deliver deeper collaboration
NICE is expanding its partne... | kmworld.co... |
| 11.07.2022 | Keep Your Customers Coming Backs With These Simple Guideline... | Share
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It is a well-known fact that it is much easier to keep a customer than... | techbullio... |
| 02.06.2022 | NICE Applauded by Frost & Sullivan for Optimizing Contac... | NICE's workforce management solution maximizes agent flexibility, delivers quality customer experien... | en.prnasia... |
| 21.02.2022 | NICE India R&D teams power rapid global adoption of clou... | How do companies build a successful cloud business? Most developers will rightly answer that it requ... | content.te... |
| 03.02.2022 | NICE extends partnership with Google to offer CXone for Chro... | NICE extends partnership with Google to offer CXone for Chrome OS
NICE is expanding its partnership ... | kmworld.co... |
| 17.01.2022 | Useful Tools That Can Help Improve The Way Your Business Wor... | David Thompson, Tech Times 17 January 2022, 04:01 pm
(Photo : Matthew Henry via Unsplash)
Technology... | techtimes.... |
| 11.01.2022 | Teleperformance : Frictionless CX through Analytics and A.I. | In a world where speed, consistency, and excellent service are key factors in enhancing the customer... | marketscre... |
| 22.12.2021 | NICE adds AI-powered RPA capabilities in latest update | NICE adds AI-powered RPA capabilities in latest update
NICE is introducing new AI-powered capabiliti... | kmworld.co... |
| 17.12.2021 | NICE : Other Report or Announcement | FOR IMMEDIATE RELEASE
NICE Actimize Cloud-Based Platforms Achieve Best-in-Class Ranking
in 2021 &quo... | marketscre... |
| 02.12.2021 | NICE : Other Report or Announcement | FOR IMMEDIATE RELEASE
NICE Positioned as a Leader in Workforce Optimization
by Independent Research ... | marketscre... |
| 23.11.2021 | NICE : Other Report or Announcement | FOR IMMEDIATE RELEASE
NICE Recognizes Industry-Leading CXone Application Partners at Fourth Annual
D... | marketscre... |
| 12.11.2021 | NICE Reports Accelerated Total Revenue Growth of 20% For the... | NICE Reports Accelerated Total Revenue Growth of 20% For the Third Quarter
of 2021 and 28% Growth in... | marketscre... |
| 11.11.2021 | Q3 2021 Earnings Conference Call | NICE Reports Accelerated Total Revenue Growth of 20% For the Third Quarter
of 2021 and 28% Growth in... | marketscre... |
| 28.10.2021 | NICE Launches Enlighten AI for Vulnerable Customers, Support... | NEWS FEATURE
NICE Launches Enlighten AI for Vulnerable Customers, Supporting the Delivery of
Fair Tr... | marketscre... |
| 21.10.2021 | NICE : Charleston County Sheriff's Office Selects NICE Inves... | NICE (Nasdaq: NICE) today announced that the Charleston County Sheriff's Office, one of the largest ... | marketscre... |
| 19.10.2021 | NICE Drives Accelerated CX Transformation for Globe Telecom | NICE announced that it powered the efficient governance and accelerated CX transformation of Globe T... | aithority.... |
| 06.10.2021 | Nice Strengthens Global Smart Home & Building Automation... | Nice, a global manufacturer of Smart Home, Security, and Home & Building Automation solutions, a... | aithority.... |
| 23.09.2021 | NICE Actimize Launches Cloud and AI-Based AML Transformation... | NICE Actimize’s AML Essentials addresses key FINTRAC guidelines
NICE Actimize, a NICE business, and ... | aithority.... |
| 16.09.2021 | NICE Named Global Market Share Leader for Interaction Analyt... | NICE announced that it has been recognized as the Interaction Analytics market share leader, based o... | aithority.... |
| 15.09.2021 | NICE Expands its Global Reach with Bell Canada | NICE announced an agreement with Bell, Canada’s largest communications company, to expand access to ... | aithority.... |
| 01.09.2021 | NICE and Cloud9 Partner on Next-Generation Cloud Compliance ... | Cloud9 customers will benefit from NICE’s end-to-end cloud compliance suite that bridges communicati... | aithority.... |
| 01.09.2021 | NICE Robotic Process Automation Fuels Smarter Automation Dis... | NICE announced the latest edition of its robotic process automation (RPA) solution with advanced AI ... | aithority.... |
| 31.08.2021 | NICE Robotic Process Automation Fuels Smarter Automation Dis... | Introducing precision automation discovery and a cloud-optimized platform, innovative capabilities a... | aithority.... |
| 25.08.2021 | NICE Launches Enlighten AI for Complaint Management, Providi... | NICE Enlighten AI enables in-the-moment complaint management, remediation and mitigation by automati... | aithority.... |
| 25.08.2021 | Data Breaches and Customer Privacy: Can Your QA Scorecards C... | Protecting customers' privacy needs to be a top priority for every company in 2021. Living in this d... | marketscre... |
| 24.08.2021 | Daily AI ML Roundup: Latest Artificial Intelligence News | This is your AI Daily Roundup today. We are covering the top updates from around the world. The upda... | aithority.... |
| 23.08.2021 | NICE Evidencentral Marketplace, The First Open Ecosystem For... | Aeon Nexus, Hexagon, Niche Technology, PublicSonar and Word Systems iRecord join Evidencentral Marke... | aithority.... |
| 20.08.2021 | Daily AI Roundup: The 5 Coolest Things on Earth Today | AI Daily Roundup starts today! We are covering the top updates from around the world. The updates wi... | aithority.... |
| 19.08.2021 | NICE CXone Wins UK National Innovation Award For Remote Mana... | CXone recognized for innovative features and services supporting contact center agility and business... | aithority.... |
| 19.08.2021 | NICE Launches Enlighten XO to Transform Self-Service Interac... | Enlighten XO uses advanced AI creating conversational intelligence to power smart self-service acros... | aithority.... |
| 18.08.2021 | NICE debuts Enlighten XO to transform self-service interacti... | NICE debuts Enlighten XO to transform self-service interactions
NICE is launching Enlighten XO, a so... | kmworld.co... |
| 16.08.2021 | NICE : Actimize Recognized as a Leader in Enterprise Fraud M... | NICE Actimize Recognized as a Leader in Enterprise Fraud Management by Independent Research Firm, Re... | marketscre... |
| 16.08.2021 | NICE Introduces E-Request, an Automated Solution for Sharing... | Building on the Evidencentral platform, E-Request digitally transforms how 911 centers receive and p... | aithority.... |
| 12.08.2021 | NICE scoops up GoMoxie to strengthen the CX space | NICE scoops up GoMoxie to strengthen the CX space
NICE is acquiring GoMoxie, an innovator of advance... | kmworld.co... |
| 05.08.2021 | Daily AI Roundup: The 5 Coolest Things on Earth Today | AI Daily Roundup starts today! We are covering the top updates from around the world. The updates wi... | aithority.... |
| 04.08.2021 | NICE Transforms Digital Customer Experience With Launch of C... | Revolutionary digital Employee and Consumer Conversational AI solution delivers personalized intelli... | aithority.... |
| 02.08.2021 | NICE CXone Powers Faster And Smarter Self-Service And Better... | The NICE CXone Summer 2021 Release Empowers Enterprises to Engage Customers Where Their True Journey... | aithority.... |
| 26.07.2021 | Digital Trends in Insurance Industry to Watch for 2021 | Patrick Jones, Tech Times 26 July 2021, 09:07 am
(Photo : Unsplash)
As the past year has brought une... | techtimes.... |
