| Date | Title | Description |
| 25.07.2024 | The 6 Best Call Center Software of 2024 | Best call center software overall: Nextiva The most advanced call center solution: RingCentral Best modular call center platform: Vonage Best digital-only plan: Five9 Best customer support solution: LiveAgent Best AI-powered features: Dialp... |
| 12.07.2024 | Nextiva Review (2024): Is it Right for My Business? | Nextiva’s fast facts
Starting price: $28.95 per user per month
Key features:
Easy setup.
Business communication platform.
Omnichannel contact center solutions.
NextivaONE app.
Automation builder.
Analytics and reporting.
Gamification.
Call ... |
| 12.07.2024 | How to Record a Phone Call On Your iPhone (the Fast & Easy Way) | An iPhone might be one of the handiest things you can have in your pocket. It can do just about everything, from making calls and browsing social media to measuring the size of rooms in your house. But an iPhone can’t do everything.
Apple d... |
| 03.07.2024 | 8 Best Business Phone Services of 2024 | Best overall and best business phone service: Nextiva Best advanced features for growing companies: RingCentral Best for teams that prefer traditional desk phones: Ooma Best for global contact centers: 8x8 Best for sales teams: Dialpad Best... |
| 28.06.2024 | Yes, You Can Record a Phone Call on Android — Here’s How | In a world where every phone call could be a treasured memory, an important interview or a podcast waiting to happen, your Android device can act as your producer. Yet, when it comes to recording calls, it might not cooperate like you expec... |
| 28.06.2024 | Nextiva vs RingCentral (2024): Which One is Best for Your Business? | Nextiva and RingCentral are two of the best VoIP phone systems on the market. Both VoIP solutions are reputable, reliable and provide similar business communications solutions, which makes it tough to choose between these options.
I typical... |
| 11.06.2024 | Zerigo Health and Nextiva Partner | to Expand Benefits for Employees with Chronic Skin Conditions |
| 14.05.2024 | Zerigo Health and Nextiva Partner to Expand Benefits for Employees with Chronic Skin Conditions | Connected Communications company now offers employees with psoriasis, eczema, and vitiligo a proven, at-home phototherapy treatment option
Offering Zerigo’s Skin Health Platform as part of our already robust benefit plans enables us to prov... |
| 25.04.2024 | Nextiva appoints Scott Forbush as Channel Chief | Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, today announces the promotion of Scott Forbush to Channel Chief. With this shift, Nextiva shows their commitment to Channel & Partnerships, as they ... |
| 19.04.2024 | Ooma Office wins PCMag 2024 Business Choice Award for VoIP Service | Ooma, Inc., a smart communications platform for businesses and consumers, today announced the company’s Ooma Office phone service has won PCMag’s prestigious Business Choice Awards for Overall VoIP Service as well as for IT-Managed Voice Se... |
| 19.01.2024 | Nextiva Acquires Thrio: Democratizing Customer Experience With AI | Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio is an award-winning contact center software company renowned for its expertise in AI-drive... |
| 18.01.2024 | Nextiva Acquires Thrio | Nextiva, a Scottsdale, AZ-based provider of customer experience solutions, acquired Thrio, a Calabasas, CA-based contact center software company with expertise in AI-driven customer experience.
The amount of the deal was not disclosed.
Next... |
| 29.09.2023 | Как построить систему отчетности для контакт-центра и почему это важно | Отчетность контакт-центра играет жизненно важную роль в измерении успешности операций по обслуживанию клиентов. В отличие от традиционных отчетов кол-центра, отчеты контакт-центра охватывают более широкий спектр каналов и показателей для из... |
| 18.09.2023 | 10 Business Communication Trends You Need to Adopt in 2024 | What are the most essential business communication trends to adopt in 2024?
As you know, efficient business communication is a key factor in team productivity and customer satisfaction.
Statistics show that smooth customer communication is ... |
| 27.06.2023 | 5 Amazing Platforms to Leverage to Enhance Your Business Communications | Noah Miller, Tech Times 27 June 2023, 02:06 pm
(Photo : Pete Linforth from Pixabay)
Communication is a crucial cornerstone of business success. It needs to be efficient, goal-oriented, and targeted.
No matter if it's internal discussions ab... |
| 12.05.2023 | 5 Actionable Strategies to Integrate AI Into Your Business Communications | Over the past few months, artificial intelligence (AI) has been omnipresent. It’s a hot discussion topic ranging from AI-driven personalized digital marketing and business communication to cyber security testing.
Especially generative AI, l... |
| 20.04.2023 | Nextiva Acquires Simplify360 | Nextiva, a Scottsdale, AZ-based provider of a conversation platform, acquired Simplify360, an AI customer experience platform based in India.
The amount of the deal was not disclosed.
The acquisition opens the door to the Asia-Pacific marke... |
| 08.12.2022 | Why Your Response To Reviews Matters So Much | By Evan Nierman, founder & CEO of Red Banyan, an international crisis communications firm, and author of Amazon bestseller Crisis Averted. |
| 30.08.2022 | Five Uncommon Marketing Strategies To Scale Your Startup | Founder @ TopicRanker.com - find easy-to-rank keywords on Google for your blog and reasons why your domain has a decent shot at ranking. |
| 20.05.2022 | How Ecommerce Automation Can Improve Your Team’s Productivity | Share
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Automation allows your team to complete their routinary tasks quickly and efficiently.
With the right tools and settings, they can run certain functions and tasks on auto-pilot, allowing them to complete the ta... |
| 20.04.2022 | 10 Business Communication Trends that are Here to Stay in 2022 | Throughout 2020 and 2021, the pandemic has fundamentally altered how businesses communicate, both internally and with their customers.
Some of the developments of the last two years have begun to reverse – with many meetings shifting back t... |
| 17.04.2022 | How To Fix Double NAT Issue? Detecting and Troubleshooting Guide | Griffin Davis , Tech Times 17 April 2022, 07:04 pm
Double NAT (Network Address Translation) can be pretty annoying since it can lead to some audio issues. For some individuals, this is not really a problem since it doesn't affect the intern... |
| 01.11.2021 | 8 Customer Experience Myths Busted | One in three consumers (32%) say they will walk away from a brand they love after just one bad experience.
91% of customers who are unhappy will leave a brandwithout complaining.
89% of consumers have switched to doing business with a compe... |
| 15.09.2021 | The rise of the world’s most valuable, female-led startup | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox.
Paid Content Why marketers are adopting a scientific approach From Optimizely
Australian graphic ... |
| 15.09.2021 | The rise of the world’s most valuable, female-led startup | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox.
Paid Content This single statistic changes how we view health care From Anthem
Australian graphic... |
| 14.09.2021 | Nextiva Scores A $200 Million Goldman Investment, Plus More Customer Service Software News | Behind nearly every great act of customer service lies the support of great software. If you want to serve, engage, and retain the customers who will fuel your business success, you’d best have the right technical backbone. Get this right a... |
| 14.09.2021 | Nextiva : Raises $200M from Goldman Sachs Asset Management at a $2.7B Valuation to Fuel Growth of Connected Communications | Nextiva, the connected communications company, today announced it has raised $200M, in its first external funding round, from Goldman Sachs Asset Management (“Goldman Sachs”) at a $2.7B valuation. The funding will be used to accelerate Next... |
| 13.08.2021 | SYNNEX Corporation Teams with Nextiva to Expand Cloud Communications Solutions | SYNNEX Corporation, a leading provider of distribution, systems design and integration services for the technology industry, and Nextiva, a cloud communications company, announced the companies have entered into a master agent agreement. Th... |
| 26.05.2021 | Sandler Partners to Host Mid-Year Partner Growth Summit | LOS ANGELES (PRWEB) May 26, 2021
Sandler Partners is pleased to announce the date of its Mid-Year Partner Growth Summit, which will occur June 22. The company invites Partners to meet top industry leaders, get a first look at the new Sandle... |
| 24.03.2021 | Sandler Partners Announces National Summit Date and Location | LOS ANGELES (PRWEB) March 24, 2021
Sandler Partners is pleased to announce the date for the fall National Summit, which will take place on September 13, right in sunny Southern California. This will offer industry insights agent Partners ne... |
| 27.02.2021 | The Ultimate Guide to Customer Service Can Help Your Business Grow and Retain Customers | February 27, 2021 2 min read
Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce ... |
| 04.02.2021 | The Customer Experience Is The New Flagship Store | When your brand has no “there there” anymore—no Fifth Avenue flagship store, not even a little flag raised at the local strip mall–where is the customer to find their sense of your brand? |
| 29.01.2021 | Data Integration: How Connecting Business Apps Boosts AI Capabilities | Artificial intelligence (AI) and machine learning (ML) have become omnipresent in our personal lives. The same is true in the business world. Data integration can help businesses take their AI applications to the next level.
In many respect... |
| 07.12.2020 | Digital.com Announces Best Live Chat Software For The Year 2020 | SEATTLE (PRWEB) December 07, 2020
Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best live chat software of 2020. The top solutions were evaluated based on key fe... |
| 05.12.2020 | How one company reached revenues of $200M without VC money | Welcome back to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s broadly based on the daily column that appears on Extra Crunch, but free, and made for your weekend reading. Want it in your inbox every Saturday? Subsc... |
| 02.11.2020 | Как привлечь аудиторию с помощью блога? | Данный материал является переводом статьи Марианы Кей, написанной для блога Scoop.It, в которой предложены варианты расширения аудитории вашего блога и привлечения в него новых подписчиков.
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| 14.10.2020 | How AI is Revolutionizing Business Telephony from IVR to Sales Coaching | Artificial intelligence (AI) and machine learning (ML) technology permeate every aspect of our lives, whether we realize it or not. It’s easy to surprise many people with the presence of AI in some areas. They’re baffled to learn that AI he... |
| 21.09.2020 | Communication: What’s working in 2020? | Business communications are undergoing a revolution, sparked by frustrations with technology and existing collaboration tools and accelerated by the COVID-19 crisis. According to a Nextiva survey in early 2020, before the pandemic struck, 6... |
| 21.09.2020 | The 5 Fundamental Principles of Managing a Remote Team
1 Set Expectations
2 – Schedule Check-Ins – And Stick to Them
3 – Select the Right Team Collaboration Tool
4 – Promote a Healthy Work-Life Ba... | In the wake of the corona crisis, remote workforces are booming. During the height of the pandemic, millions of workers set up home offices, in an abrupt shift to work online.
Now, as the first wave of the pandemic ebbs in many countries wh... |
| 05.08.2020 | The 5 Best Business Phone Services for Financial Institutions | In finance, having access to versatile, reliable, and flexible communications tools is vital. Modern business phone services have the power to provide precisely such solutions.
In the past few decades, business telephony has come a long way... |
| 16.07.2020 | Best Business Phone Services for Hospitals | Staff Reporter, Tech Times 16 July 2020, 11:07 am
(Photo : pixabay)
A healthcare provider's first obligation is to their patients, where customer service takes on far greater significance than in any other business. Whether it's a health em... |
| 07.07.2020 | Beyond the Pandemic - The Future of Virtual Meetings | Staff Reporter, Tech Times 07 July 2020, 07:07 pm
(Photo : pixabay)
At the height of the COVID-19 pandemic, as much as half of the world's population was under lockdown. Social distancing measures kept people confined to their homes, unable... |
| 24.05.2020 | COVID-19: Business Disruptor or Change Agent | wp_booster error:
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| 12.05.2020 | Beat The Corona Slump By Acquiring These 9 Freelancing Skills | Learning new skills during the corona crisis is essential to put you ahead of the curve both during the pandemic and in its aftermath.
Economically, this is a trying time. If we believe the experts, the world could soon plunge into the wors... |
| 29.04.2020 | 9 Novel Benefits of Using a VPN in the Work-From-Home (WFH) Era | Staff Reporter, Tech Times 29 April 2020, 12:04 pm
(Photo : pixabay)
A VPN allows you to surf the internet anonymously and privately. By using a combination of data encapsulation, encryption, and IP masking, a VPN network creates a hidden t... |
| 23.04.2020 | Obsessed With The News? You Need A Strict Information Diet | The coronavirus has left many of us a little soft around the edges. In Germany, they’ve even coined a word–“coronaspeck”–to describe those who’ve piled on extra pounds in lockdown. But it’s not only our bodies that need attention.... |
| 22.04.2020 | Changing Your Personal Brand? Here's How to Test It Out First | As an entrepreneur, you may find as you or your business grows and develops that you’re ready to switch up your image a bit, but you don’t want to fully shift gears just yet. Perhaps you’re experimenting with different concepts and want to ... |
| 08.04.2020 | These Great Companies Are Standing Up To COVID-19 Perils—Simply By Doing What They Do Best | If you’ve been wondering, as a businessperson, how best you can help with either the medical or economic challenges we all are facing at this time in history, you probably don’t need to learn how to sew protective gowns (if you’re not alrea... |
| 29.03.2020 | How to Provide Customer Support on Social Media Faster | Providing customer support on social media isn’t optional for brands these days. When it takes days or weeks to get a reply on social media, your customers lose interest in your brand, which can ruin your reputation.
The days when using pho... |
| 03.03.2020 | Eight Time Management Tips For The Busy Entrepreneur | A famous adage that many young entrepreneurs know is that there are never enough hours in a day. If you feel like this, the problem is probably not with the day, but with how you utilize the time available to you. |
| 01.03.2020 | The Sunday Briefing | #94 | The Vancouver Tech Journal brings you news, insight, opinions, and the lesser-known stories from Vancouver's innovation ecosystem. This is The Sunday Briefing. Enjoy.
Issue #94 is brought to you by Mind Meld PR Inc. Learn how they get media... |
| 27.02.2020 | When Bending the Rules Is the Best Policy: 3 Questions to Help You Decide | A rule is a rule, right? In customer service, it isn’t that simple. Anyone who’s been the recipient of a bent rule knows the power of an empathetic customer service rep. Bending rules can buy increased customer satisfaction and a strong sen... |
| 20.02.2020 | 6 CRM Software Benefits You Can’t Ignore In 2020 | Eric Hamilton, Tech Times 20 February 2020, 10:02 am
(Photo : 6 CRM Software Benefits You Can’t Ignore In 2020)
Customers are the lifeline of every business. The whole essence of your business revolves around them. The sole aim of being in ... |
| 21.01.2020 | What Are The Pros And Cons Of A Cloud-Based Phone System? | As more and more states phase out traditional telephone systems, we look at why you should or shouldn’t be replacing yours with a cloud-based phone system
A cloud-based phone system is a phone system hosted by a provider. It’s a popular cho... |
| 06.01.2020 | 4 Unique Growth Tactics for 2020 | Marketing tactics change constantly. Each year new tactics become more impactful, and old ones fade into obscurity. Sticking to the same tactics is stale for your current customers and potential customers, too. Instead of just running the s... |
| 10.12.2019 | Glassdoor: HubSpot dethrones Zoom as the best tech company to work for in the U.S. | Career website Glassdoor today released its 12th annual Employees’ Choice Awards, a list of the 100 best companies to work for in the coming year. HubSpot was crowned not just the No. 1 tech company to work for in 2020, but the best company... |
| 10.12.2019 | Glassdoor: HubSpot dethrones Zoom as the best tech company to work for in the U.S. | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Career website Glassdoor today released its 12th ... |
| 27.11.2019 | Successful Business Alert: Benefits of Switching to Cloud-Based Phone Systems | Staff Reporter, Tech Times 27 November 2019, 10:11 am
(Photo : pixabay)
You are calling the head of your marketing department while attending a corporate dinner to warn about a huge blunder his team has done that just came to your knowledge... |
| 10.09.2019 | 4 Ways to Optimize Your Site to Rank on Google in 2019 | Content marketing and optimization have come a long way since the early days of search. Simple tricks like keyword stuffing have fallen by the wayside as Google has become more enlightened in its ability to understand content. Here are the ... |
| 03.06.2019 | 6 Best Business Phone Services for Small Business in 2019 | The business phone service chosen for your small business defines your communication abilities. How you and your employees connect, impacts the way, your company operates. The customer experience loses value when your business does not have... |
| 29.03.2019 | 5 Tech Missteps That Are Killing Your Company’s Potential | There are things you know you should do to make your life easier and prevent bigger problems. Maybe it’s meal planning to save money on crappy takeout. Maybe it’s buying better tires because you can see that the weather is changing for the ... |
| 18.03.2019 | 5 Proven Strategies to Reduce Customer Churn Rate | Acquiring new customers may seem like the Holy Grail for most businesses. New customers can be most important for startups with tight budgets. When funds are limited, it’s understandable that you may believe only new customers will boost re... |
| 03.04.2018 | The Top CRM Companies for Business Owners | The market has become flooded with customer relationship management (CRM) solutions, making it incredibly difficult to narrow the field enough to find the right CRM software for your needs. If you have a good idea of what you’re looking for... |
| 18.11.2017 | 9 Strategies for Operating Your Business During the Holidays | The holidays are a stressful time for everyone. However, startup founders are pressed even more, as their business could take a serious hit considering the chaotic time of year. Fortunately, there are a few things you can do to make sure no... |
| 09.05.2016 | Nextiva Used a Little Ingenuity -- and Dennis Rodman -- for a Marketing Slam Dunk | May 9, 2016 5 min read
Opinions expressed by Entrepreneur contributors are their own.
If you are a small business trying to compete against major brands, you may struggle with how to make an impact on a budget. This entrepreneurial David ve... |
| 21.02.2015 | How to Choose a VoIP Provider for Small Business Communication | Traditional telephone services can turn out to be quite costly, especially if you use them to satisfy the demands of a small or medium-sized business. Thankfully, now small business owners can choose from a number of options when it comes t... |
| 23.06.2014 | Simple Yet Powerful Business Lessons From a Broke Entrepreneur Turned Multi-Millionaire | June 23, 2014 3 min read
Opinions expressed by Entrepreneur contributors are their own.
A boy grows up poor in Poland, drops out of high school and moves to the U.S. at age 17 without speaking one word of English, becomes a millionaire, los... |
| 19.04.2012 | Nextiva Raises Funding | Nextiva, a Scottsdale, Arizona-based business VoIP provider, has raised a funding of undisclosed amount.
Backers include unnamed private equity and venture capital investors.
The company intends to use the funding for technology development... |
| - | В центре внимания: технологические компании, заслуживающие внимания в 2018 году | Машинное обучение, искусственный интеллект и технологии дополненной реальности уже проникли всюду — от здравоохранения до сельского хозяйства. Предприниматели стремительно меняют мир вокруг нас. Вот 20 инновационных технологических компаний... |
