MTN South Africa
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MTN South Africa

http://www.mtn.co.za/
Last activity: 20.09.2024
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Categories: AfricaTechBrandCareInformationLifeMediaPagePersonalSecuritySocial
Got an MTN account related query? Our Social Media Care team is on standby to assist you via DM/Inbox/Facebook messenger only (7am until 11pm daily)

Before we begin, like in any family, we have some rules!
*Your privacy & security is important to us so please do not share your details on our wall (in full view of other visitors) Your details are only safe when shared via inbox/messenger. Help us protect your privacy & ensure your security by never posting private information on any of our Social Media walls where you will be most susceptible to criminal activity or exposure. Our moderators are obligated to delete personal information that appears in the public view on our pages.

*When you have an account related query, we will request that you move the conversation to messenger/DM/inbox. This is to ensure your security, not to make your life difficult. We promise!

*Selling something? There's Facebook Market-place! Please do not post advertisements on this page. They crowd real queries and relevant posts that need our urgent attention.

*Your feedback is important to us, whether positive or negative. We are listening and make use of all feedback to improve the service we deliver to our customers. Let's just keep it polite, shall we?. Any verbal abuse (directly or indirectly) channeled towards the brand, our visitors/customers or our administrators, will result in us moderating and even banning perpetrators from our pages. Cyber-bullying that crosses the line into unlawful or criminal behavior and will not be tolerated. This means that negative, harmful, false, or mean content or posts can lead to prosecution.

* MTN prides itself as being an international brand. We have customers from all walks of life, nationalities, religions, cultures, etc. that make our customer-base truly unique and colorful! This means that our social media conversation crosses various opinions, values & social identities & pride ourselves in leading the narrative around harmonious cohabitation and community upliftment. Tolerance & respect is key! We will therefore not tolerate any conversations or remarks that will prejudice any people or group (this includes but is not limited to personal, cultural beliefs/norms, religious beliefs, political affiliation or sexual orientation). Please refrain from any/all conversation that may compromise these values.

*Our official social media pages can be verified via https://www.mtn.co.za/Pages/Contact-us.aspx - Please take care not to post on non-official social media accounts. Our official pages are as follows:

Customer Care on Twitter - @MTNzaService
Twitter - For up-to-date information on MTN SA & our offers - @MTNza
Facebook - MTN South Africa or @MTNza

Now that we have all the rules out of the way, we're so glad you're visiting our page. We are taking steps every day to improve our online experience, so watch this space! #wegotu
Likes
1.63M
Followers
73.68K
Website visits
13.2M /mo.
Mentions
178
Location: United States, Wisconsin, Johannesburg
Employees: 10001+
Phone: 083135
Founded date: 1994

Mentions in press and media 178

DateTitleDescription
20.09.2024Vodacom signs its first MVNO customerVodacom South Africa has built an enablement platform for mobile virtual network operators, signed up its first MVNO client and declared the platform “open for business”. The client, Mr Price Mobile, is the first MVNO to be supported on Vod...
17.09.2024Cell C's Fight for Survival: Navigating a Competitive LandscapeCell C, once a promising contender in South Africa's telecommunications arena, finds itself grappling with fierce competition and market dynamics that threaten its very existence. The company's CEO, Jorge Mendes, has laid bare the challenge...
17.09.2024The Telecommunications Tug-of-War: Growth and Misleading Claims in South Africa's MarketIn the bustling world of telecommunications, two stories emerge from South Africa. One tells of growth and innovation, while the other warns of misleading promises. Together, they paint a vivid picture of a market in flux. Rain, a wireless ...
16.09.2024Cell C was ‘handicapped from the start’: Jorge MendesCell C CEO Jorges Mendes Cell C CEO Jorge Mendes has said the mobile operator was “handicapped from the start” by the actions of rivals MTN and Vodacom, which both jacked up call termination rates prior to their new rival’s entry into the m...
16.09.2024Why MVNOs are key to Cell C’s turnaround planCell C Jorges Mendes unveiling the company’s new brand identity at a recent event in Johannesburg Cell C was South Africa’s first mobile operator to host a mobile virtual network operator (MVNO) on its infrastructure. Today they have become...
12.09.2024When ‘unlimited’ isn’t unlimited: MTN SuperFlex ad must be withdrawnThe Advertising Regulatory Board (ARB) has censured MTN South Africa for a “misleading” claim that its SuperFlex plans offer unlimited voice calls. The ruling follows a complaint by a SuperFlex user who claimed the product did not allow unl...
06.09.2024Independent report finds no evidence of favoritism claims against MTN Group CEOMTN CEO Ralph Mupita has been cleared of an allegation of giving preferential treatment to an unnamed female executive after an investigation by an independent law firm. The misconduct allegations, filed by an anonymous complainant, made he...
06.09.2024South Africa: Telkom's $355m Sale of Tower Business Approved By Competition TribunalTLDR Telkom sells its masts and towers business Swiftnet to Towerco Bidco, led by Actis and Royal Bafokeng Holdings, for R6.75 billion. Competition Tribunal of South Africa approves the sale, emphasizing public interest concerns addressed b...
02.09.2024MTN takes MoMo fintech battle to South Africa’s streetsMTN MoMo acting CEO Kagiso Mothibi. Image: MTN South Africa MTN South Africa is pivoting its Mobile Money (MoMo) customer acquisition strategy in an effort to accelerate adoption. According to Kagiso Mothibi, acting CEO of MTN MoMo South Af...
30.08.2024Blue Label's Ambitious Bid for Cell C: A New Era or a Risky Gamble?In the fast-paced world of telecommunications, the stakes are high. Blue Label Telecoms is poised to take a significant step forward by seeking control of Cell C, a mobile operator that has faced its share of challenges. This move is not ju...
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