Ministry for Primary Industries

We want to make sure our social media pages are safe for everyone so ask that you please follow our community guidelines.

Be respectful
• Don’t make comments that contain offensive, profane, defamatory, threatening, or inappropriate language or intent. This includes language that is racist, sexist, discriminatory, contains potentially harmful advice, or is not accurate.
• Differences of opinion are okay, but comments containing personal attacks towards others, including our employees, will be hidden or deleted.
• If you notice any inappropriate activity, or you're being personally harassed, let us know by direct messaging us.

Don’t spam us
• Making the same point repeatedly across the same or different posts is considered spam. If this happens, we may hide your repeated content.

Stay on topic
• Only make comments that are relevant to the topic or theme of the post.
• If you disagree with something and make the same point every time we post, or repeatedly post irrelevant content, your comments will be considered spam.
• Don’t post advertisements or solicitations, or use fake accounts or bots to troll our pages. If you have something that you think we might want to share, you can direct message us instead.

Protect your own and others’ privacy
• Never post comments containing personal, identifying, sensitive or confidential information. This includes written information as well as photos and videos.
• If we need any details from you, we’ll ask you to direct message us. Personal information shared publicly will be moderated to protect your privacy and the privacy of others.
• By making any contribution to our social media channels – including comments, photos or videos – you’re granting us permission to reuse this content on our channels (e.g., sharing/retweeting a picture). If you have any issues about copyright, you need to talk to us about it as soon as possible.

Be aware of the law
• Participating in, suggesting, or encouraging any illegal activity will result in being blocked and you may be reported to the New Zealand Police.
• You are prohibited from posting any videos, images or text referencing criminal activity, or anything that breaches any court orders.
• You are prohibited from posting content that breaches legislation, copyright or intellectual property rights beyond what is protected as fair use.
• You are prohibited from impersonating or leading us to falsely belief that you are someone else or represent a company or brand which you do not.

Moderation policy
We encourage feedback, questions and discussion on our social media accounts but ask that you please respect others.

We may at our discretion:
• Determine what constitutes inappropriate content;
• Inform you if we remove or edit inappropriate content and give you the opportunity to post revised comments; and
• Block users who breach our community guidelines or Facebook’s terms and conditions of Facebook.

If you think behaviour or activity needs to be brought to our attention, we would be grateful if you direct message us.

If we block you from our social media channels and you think we’ve made a mistake, contact us on [email protected]

Disclaimer
The content provided on this page is intended to provide accurate information about our work and events in the space that the Ministry for Primary Industries operates in. Every effort has been made to ensure that the information set out on its Facebook page is accurate.

However, visitors to this page are advised that:
• The information provided does not replace or alter the laws of New Zealand and other official guidelines or requirements;
• MPI does not accept any responsibility or liability whatsoever, whether in contract, tort, equity or otherwise, for any action taken, or reliance placed, as a result of reading any part, or all, of the information on its Facebook page or for any error, inadequacy, deficiency, flaw in or omission from the information provided;
• All links, shared content, and references to other products, websites or organisations are provided for convenience only and are not, and should not be taken as, endorsement of those products, websites or any information contained in those websites; and
• MPI does not necessarily endorse any website or organisation, which has links to any of our websites. Liking, favouriting or sharing information does not constitute an endorsement or recommendation.

Biosecurity advice
Advice given through our social media channels is not a guarantee that your goods will be cleared. It’s a guide only and is based on the details you provide and New Zealand’s current import requirements which are subject to change.

MPI denies any and all responsibility for any inaccuracy, error, or any other deficiency in this information, and also fully excludes any and all liability to the maximum extent permitted by law of any kind to any person or entity that chooses to rely upon the information.

For more information on importation requirements please visit www.biosecurity.govt.nz