We make it easy for humans to combine with AI to perform better at their jobs. This approach, collaborative intelligence (CQ), brings new meaning to customer engagement as humans tag team with real-time AI assistants to: • Improve the customer experience • Elevate the agent experience • Reduce handle times and costs • Increase revenue via upsell/cross-sell • Decrease agent onboarding timeframes • Optimize agent knowledge and training To do this we provide an intuitive interface that enables the workforce to effortlessly blend with AI in everyday tasks. Our platform is composable and self-provisioning so clients can choose, build, and optimize capabilities themselves. And the technology provided is vertically tailored to accelerate go live timeframes.
Location: United States, California, Sunnyvale
Employees: 11-50
Total raised: $3.8M
Founded date: 2021
Investors 1
| Date | Name | Website |
| - | Carya Vent... | carya.com |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 30.09.2022 | Seed | $3.8M | - |
Mentions in press and media 4
| Date | Title | Description |
| 28.08.2024 | The Rise of AI Leadership: A New Era in Enterprise Solutions | In the fast-paced world of technology, leadership changes can signal a seismic shift. Recently, two companies, Hyperscience and Minerva CQ, made headlines by appointing new executives to steer their AI-driven strategies. These moves are not... |
| 27.08.2024 | Minerva CQ Appoints Claudio Bartolini as Chief Technology Officer | Minerva CQ, the leader in real-time collaborative AI for the enterprise, announced that Claudio Bartolini, PhD was named Chief Technology Officer on August 26. Dr. Bartolini expertise as a researcher, engineering leader, architect and Chief... |
| 21.08.2024 | Siemens eMobility Chooses Minerva CQ to Deliver AI-Enhanced Support for Electric Vehicle Charging Customers | As EVs become increasingly mainstream, the need for exceptional customer support in digital and human agent interactions has never been greater,” — Daniel McLaughlinSUNNYVALE, CALIFORNIA, USA, August 21, 2024 /EINPresswire.com/ -- Minerva C... |
| 20.07.2023 | Minerva CQ Turns up the Dial on Text Analytics with Integration to Luminoso’s Daylight | Minerva CQ and Luminoso Team Up to Revolutionize Text Analytics for Enhanced Customer Experiences and Agent Support. The integration between Minerva CQ’s agent assist platform and Luminoso's Daylight brings an end-to-end solution that empow... |