Startups
MiaRec's provides Automated Quality Management and Conversational AI solutions for Contact Centers.
Overview
Location
United States, California, Campbell
Employees
51-200
Phone
+1 408-580-0150
Founded date
2007
Mentions in press and media 21
| Date | Title | Description |
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| Oct 29, 2026 | MiaRec Recognized as Core Performing Vendor on CMP Prism for Automated QA/QM | Independent analyst evaluation of 18 providers recognizes MiaRec for AI-powered QA that scores 100% of customer interactions instead of manual call samples. CAMPBELL, CA, UNITED STATES, October 29, 2026 /EINPresswire.com/ -- MiaRec announce... |
| Sep 23, 2026 | MiaRec Brings AI Conversation Intelligence to Service Providers on the Alianza Platform | Inc., a provider of AI-powered Conversation Intelligence solutions, today announced its integration with Alianza, a leading provider of communications platforms serving more than 1,000 service providers in over 80 countries. The integration... |
| Sep 22, 2026 | MiaRec Brings AI Conversation Intelligence to Service Providers on the Alianza Platform | MiaRec integrates with Alianza Integration enables Alianza service providers to offer MiaRec’s AI post-call analytics, creating recurring revenue and delivering more value to their customers. AI is creating an important new opportunity for ... |
| Apr 22, 2026 | MiaRec Launches AI Action Engine to Automate Follow-Ups from Customer Conversations | MiaRec AI Action Engine MiaRec launches AI Action Engine to automate follow-ups from conversations - turning insights into action to reduce churn, improve CX, and recover revenue. Most organizations can see what’s happening in customer conv... |
| Feb 6, 2026 | MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Customer Analytics | MiaRec recognized by CMP research CMP Research recognizes MiaRec for customer analytics excellence in customer contact and CX technology. CMP Research recognition highlights MiaRec’s strength in customer analytics that turn customer convers... |
| Feb 3, 2026 | MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Automated QA/QM in CX Technology | CMP Auto QM 2026 core performing badge MiaRec Featured as Core Performing Vendor on the CMP Research Prism for Automated QA/QM Showcasing Capability in Customer Contact and CX Technology MiaRec is honored to be recognized as a Core Performi... |
| Oct 6, 2025 | MiaRec Launches Ask AI — A Conversational Interface Delivering Instant Insights from Every Customer Interaction | Ask questions in plain language. Get clear, evidence-backed answers in seconds. Ask AI by MiaRec delivers instant, evidence-backed insights through a conversational, chat-like interface—turning customer interactions into intelligence. Inste... |
| Feb 12, 2025 | MiaRec Announces Seamless Integration Between MiaRec AI-Powered Auto QA and RingCentral Platform | MiaRec announces integration with RingCentral MiaRec integrates AI-powered Auto QA with RingCentral, automating QA and unlocking actionable insights for smarter contact centers In simplifying and streamlining the process of analyzing 100% o... |
| Feb 5, 2025 | MiaRec Makes Data Redaction Smarter and Simpler with Crucial Upgrades | miarec auto data redaction Contact centers can now take control of their data protection processes like never before. By leveraging LLM, we’re making it easier to ensure compliance and safeguard sensitive information.” — Gennadiy Bezkorovay... |
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FAQ about MiaRec, Inc.
When was MiaRec, Inc. founded?
MiaRec, Inc. was founded in 2007.
What has the press written about MiaRec, Inc.?
Parsers VC has collected 21 articles mentioning MiaRec, Inc., among them “MiaRec Recognized as Core Performing Vendor on CMP Prism for Automated QA/QM” (Oct 29, 2026) and “MiaRec Brings AI Conversation Intelligence to Service Providers on the Alianza Platform” (Sep 23, 2026).
Is MiaRec, Inc. still active?
Yes, MiaRec, Inc. is active; its latest activity on Parsers VC dates from Oct 29, 2026.