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Market Force Information

http://www.marketforce.com/

Last activity: 04.05.2024

Categories: AnalyticsBrandDataManagementMarketMeasurementProviderReputationServiceTechnology

CUSTOMER EXPERIENCE. OUR PASSION. We are proud to partner with multi-location businesses, providing a wide array of customer experience management solutions, analytics and reporting technology. Our solutions help our clients protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping, contact center services and social media review data integrated on one technology and analytics platform. Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.

Followers

4.1K

Website visits

696.5K /mo.

Mentions

Location: United States, Georgia, Peachtree Corners

Employees: 501-1000

Total raised: $15M

Founded date: 2005

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Investors 3

Date	Name	Website
-	Main Stree...	mainstcapi...
-	Hercules C...	htgc.com
-	Escalate C...	escalateca...

Funding Rounds 1

Date	Series	Amount	Investors
27.09.2011	-	$15M	-

Mentions in press and media 26

Date	Title	Description
04.05.2024	Nigeria’s Renda raised $1.9 M Pre-seed funding to drive expansion	In order to improve its services and spur growth, Nigeria’s Renda, a technology company that streamlines order fulfillment and retail distribution for companies throughout Africa, has closed a US $1.9 million pre-seed round of debt and equi...
16.06.2023	Cheers to Success: The Ultimate Ranking of UK's Best Pubs Just in Time for Happy Hour	UK Pub Ranking 2023 Whether it’s for an after-work pint, a friendly catch up over drinks, or a classic pub lunch, going to the pub is a much beloved British pastime. Market Force polled the people to find out which UK pub brand is the favou...
20.05.2023	The Ultimate Quick Serve Showdown: Unveiling America's Top Fast Food Titans!	Market Force releases interactive competitive intelligence portal to deliver insights to the top QSR brands! ATLANTA (PRWEB) May 20, 2023 Hot off the grill and sizzling with insights, the latest Market Force study on the top Quick Serve Res...
20.05.2023	Which Casual Dining Brand is the Taste of the Town in 2023? Market Force Study Reveals the Results	Market Force profiles the top casual dining brands and offers access to an interactive online presentation of the findings so that brands can explore the results! ATLANTA (PRWEB) May 20, 2023 Just in Time for the National Restaurant Associa...
19.04.2023	Who is top of the food chain in the UK? Market Force Information study reveals top QSR brands.	“The restaurant landscape is competitive and always evolving,” says Ogle. “This is “need to know” information for brands who are on the list and those who aspire to be.” MILTON KEYNES, England (PRWEB) April 19, 2023 Market Force Information...
07.03.2023	Market Force Studies America’s Love Affair with Coffee, Breakfast and Baked Goods	Market Force's 2022 QSR Study measures customer experience in Quick Service Restaurants, including Coffee, Bakery and Baked Goods. “Trust and loyalty are strongly related to Share of Wallet,” says Doriot. “In this case, Dutch Bros are incre...
02.03.2023	Jersey Mike’s Tops Competition for Sandwich Quick Serve Restaurant in Market Force Information’s 2022 Study	Market Force Information's 2022 QSR Study measures America's top sandwich brands. “The customers have spoken,” says Scott Griffith, CMSO for Market Force. “When it comes to sandwiches, Mike’s way is the right way.” ATLANTA (PRWEB) March 02,...
12.12.2022	This huge fast-food chain surprisingly ranks dead last in customer loyalty	More On: mcdonald's Real-life Hamburglar wanted for snatching nuggets and burgers from NYC McDonald’s I decorated my Christmas tree with McDonald’s toys — and my kids are lovin’ it McTrouble: Operator of 13 McDonald’s locations accused of m...
08.12.2022	Chick-fil-A Ranks Supreme Among Chicken Restaurants in Market Force Information’s New Study	Market Force Information’s new 2022 QSR / Fast Casual Study declares Chick-fil-A the winner for chicken experience in a Quick Serve Restaurant (QSR). Brand leadership is built by high customer satisfaction and trust. Market Force's 2022 QSR...
24.08.2022	4 easy side gigs I'm doing in my spare time to make extra money and pad my budget	The author, Jen Glantz. Gaby Deimeke Insider's experts choose the best products and services to help make smart decisions with your money (here’s how). In some cases, we receive a commission from our partners, however, our opinions are our ...
20.01.2022	Market Force Information Launches Suite of New Service Features to Support Customer Experience Innovation	"The new suite of services will allow Market Force to remain at the center of customer experience innovation - helping companies hear, understand, and act on their customers' preferences today, tomorrow, and into the future." PEAC...
02.12.2021	With The Great Resignation On The Rise, Retailers Are Turning To Market Force Information's Merchandising Program To Find Innovative Ways To Recruit Seasonal Workers	With this new merchandising program, field workers can immediately find and respond to last-minute retail needs, ensuring that retailers can focus more on what they do best - providing great products and customer service. PEACHTREE CORNERS,...
06.10.2021	Mystery Shoppers Return To Stores With Increased Confidence As Pandemic Subsides	"We are pleased with this recent uptick and believe it is a result of our client's efforts to ensure customers feel safe and comfortable." PEACHTREE CORNERS, Ga. (PRWEB) October 06, 2021 Businesses are seeing an eager return to th...
11.08.2021	Market Force Information’s Merchandising Service Helps Retailers Deliver Brand Standards as They See a Boost in Traffic Due to Increasing Vaccination Rates	The traditional responsibilities of validation and verification have fallen on sales reps and hourly employees, and the current strains on staffing have led to inconsistencies where promotions aren’t executed correctly and/or product does n...
14.07.2021	As Brands Begin to Invest More in Customer Experience (CX) Resources, Market Force Information Stresses The Importance Of Adding Employee Experience (EX) To The List	Brands that try to improve CX without attending to EX may be struggling with labor shortages, retention issues, and more. When brands integrate and align employee and customer experience, they benefit from employees who are engaged, happy, ...
17.06.2021	Market Force's New Study Reveals America's Favorite Quick-Service Restaurants	For the QSR industry, the most powerful success metric has changed. Why guests chose one restaurant over another has transformed into a dynamic scenario defined by visit satisfaction, and brand trust, each playing off the other across the l...
24.05.2021	QSR Consumer Study Suggests Brands That Rely on Third Party Delivery Apps Are Missing Out On A Real Chance to Connect with Consumers	QSR brands that don’t capitalize on this opportunity are at risk of losing sales and customers and further are subject to high fees charged by service providers which threaten profitability. PEACHTREE CORNERS, Ga. (PRWEB) May 24, 2021 Digit...
07.05.2021	We Need Our Customers To Complain, But Not On Social Media: Upcoming QSR Consumer Study Stresses the Importance of Encouraging and Responding to Complaints During COVID	A complaint not addressed at the moment reduces satisfaction by over 20% from already depressed levels, exacerbating the problem. PEACHTREE CORNERS, Ga. (PRWEB) May 07, 2021 More than 9,500 consumers were polled for the study which ranks pr...
29.04.2021	According to Upcoming Research Trust Will Mean Everything to QSR Customers After COVID-19	As QSR consumers return to a sense of normalcy it will be the QSR brands that can retain this trust that are well positioned to benefit from longer term consumer loyalty. PEACHTREE CORNERS, Ga. (PRWEB) April 29, 2021 Customer trust may in f...
15.04.2021	How are QSR brands fairing now? Upcoming research sheds light on customer sentiment since the arrival of COVID-19.	At present, some brands have continued to win with consumers, while others who were doing everything right now find themselves on the losing side of the equation. PEACHTREE CORNERS, Ga. (PRWEB) April 15, 2021 Roughly a year removed from the...
21.03.2018	Costco has some of the cheapest gas prices in America - and it's a brilliant business move	Advertisement Andriy Blokhin / Shutterstock.com Gas fuels traffic at Costco in several senses of the word. Costco offers cheap gasoline for its members. In a survey done by Oil Price Information Service (OPIS) in March 2017, Costco beat riv...
04.05.2015	A cure for Q.S.R.	Papa Murphy’s ranked highest among pizza chains for its take-and-bake pies. LOUISVILLE, COLO. — While fast-food chains are keen to capture the latest flavor trend or launch the most innovative menu item, many are forgetting core ingredients...
27.09.2011	Market Force Information Secures $15M in Debt and Equity Financing	Market Force Information, a Louisville, CO-based customer intelligence solutions company, has secured $15m in debt and equity financing. Equity backers included existing investors Monitor Clipper Partners, Centennial Ventures, Boulder Ventu...
-	Market Force Completes Management Buyout with Strategic Investor Main Street Capital	August 2, 2017
-	Earn extra cash with these 11 lucrative side hustles, says millionaire—some can pay up to $3,000/month	Over the course of 13 years, I went from being a broke musician to becoming a self-made millionaire. One of the key ways I was able to grow my wealth was through side hustles. My side hustles, which ranged from affiliate marketing to sellin...
-	4 side hustles for Gen Z that can bring in hundreds or even thousands of dollars a month	Everyone is getting in on the side hustle craze. More than a third of Gen Xers, 36%, currently have a side gig, according to a May 2022 Zapier survey of 2,032 U.S. adults. And nearly two thirds of both Gen Zers and millennials have one, 59%...

Market Force Information

Investors 3

Funding Rounds 1

Mentions in press and media 26

Reviews 0