We make modern QA software that powers customer loyalty. Whether CSAT, NPS, or retention rate is your top metric, we'll help you drive the customer experiences that turn your customers into your biggest advocates.
Get unfiltered visibility into what's happening with your agents, customers, CX processes, and business with a quality program built on MaestroQA.
Location: United States, New York
Employees: 51-200
Total raised: $25M
Founded date: 2013
Investors 3
| Date | Name | Website |
| - | Flex Capit... | flexcapita... |
| - | SaaStr | saastrfund... |
| - | Dorm Room ... | dormroomfu... |
Funding Rounds 1
| Date | Series | Amount | Investors | Deal News |
| 30.09.2021 | Series A | $25M | - | - |
Mentions in press and media 8
| Date | Title | Description | Source |
| 18.07.2023 | 5 Tech Trends That Are Empowering Customer Service Agents | Noah Miller, Tech Times 18 July 2023, 12:07 pm (Photo : Blake Wisz on Unsplash) A shift to a more ... | techtimes.... |
| 15.04.2023 | This Modern QA Software Offers Customer Retention Solutions ... | Entrepreneurs and executives are scrambling to recession-proof their businesses this year amid a loo... | readwrite.... |
| 14.07.2022 | 11 Tips For Improving First Contact Resolution With Data | Imagine this scenario: You buy a new printer but can’t connect it with your router. You call the man... | readwrite.... |
| 31.05.2022 | How to Increase Customer Satisfaction Through Agent Coaching | Good customer service is a cornerstone of successful businesses, so it makes sense that business lea... | webpronews... |
| 13.05.2022 | Кто такой Analytics Engineer – E2E-решение с использованием ... | Привет! Меня зовут Артемий Козырь, и я Analytics Engineer в Wheely. Мы могли бы долго и нудно обсуж... | habr.com/r... |
| 01.10.2021 | Daily funding roundup - September 30, 2021 | Materialize raised $60M; Reachdesk landed $43M; Tonic.ai secured $35M; MaestroQA picks up $25M Allo... | vator.tv/n... |
| 30.09.2021 | OZY learns that yes, it can get so much worse | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign ... | fortune.co... |
| 08.07.2021 | Coaching Versus Training: Why Coaching Your CS Staff is Esse... | Customer service can’t be reduced to a formula. It’s more than your agents promising a good product ... | readwrite.... |