MachIQ Software

MachiQ Software is a comprehensive platform for Industrial Maintenance and After-Sales Services. Our Software as a Service (SaaS) enables machine builders to enhance their customer experience in after sales services - covering activities like spare parts sales, technical support, field-services as well as IoT-driven Industry 4.0 services. On the other side of this platform are their manufacturing customers who benefit from better industrial asset performance at lower costs; improving their spare parts management, equipment maintenance activities and more.

MachIQ for Machine Builders
Improve customer experience on after sales services. Industry 4.0 will bring massive business model disruptions like Uber has done to the transportation industry. Our Digital Customer Experience (DCX) software offers a "Customer Portal" capability that enables you to undertake your services digitalisation journey gradually, while continuously augmenting your existing service business. Our platform approach enables your after-services activities and organisations to be seamlessly integrated with the maintenance and purchasing processes of your customers.

MachIQ for Process Manufacturers
Our web- and mobile- powered Asset Performance Management (APM) software delivers 'peace of mind' at lower costs. Achieve better equipment performance and fewer production outages while maintaining a lean inventory for spare parts. Get on-demand access to all the spare parts and expertise that you need from your equipment suppliers and maintain cash-flow friendly manufacturing operations.