Returns hurt. Refunds really hurt. Automate your e-commerce returns process with Loop and let's drive refunds to zero.
Location: United States, Ohio, Columbus
Employees: 51-200
Total raised: $75M
Founded date: 2017
Investors 7
| Date | Name | Website |
| - | Shopify Ve... | shopify.vc |
| - | FirstMark | firstmark.... |
| - | Mango.vc | mango.vc |
| - | Venture fo... | venturefor... |
| - | Renegade P... | renegadepa... |
| - | Ridge Vent... | ridge.vc |
| - | FirstMark ... | firstmarkc... |
Funding Rounds 2
| Date | Series | Amount | Investors |
| 21.07.2021 | Series B | $65M | - |
| 12.11.2019 | Series A | $10M | FirstMark ... |
Mentions in press and media 23
| Date | Title | Description |
| 25.09.2025 | Ecommerce Brands Adopt Standard Return Fees to Protect Margins | Loop today announced the release of their 2025 State of Ecommerce Returns Report, which found that returns are no longer just a cost of doing business – they’re a critical source of revenue retention and strategic growth. Analyzing over 13 ... |
| 10.09.2025 | FlavorCloud and Loop Launch Cross-Border Returns Integration to Protect Margins Amid U.S. De Minimis Suspension | Brands can now recover duties and taxes with built-in duty avoidance SEATTLE, Sept. 10, 2025 /PRNewswire-PRWeb/ -- FlavorCloud, the leading cross-border logistics platform, today announced its integration with Loop, giving merchants a power... |
| 08.08.2025 | Patchworks hits 36% growth and expands in North America with senior hire | Patchworks, the UK-based integration platform powering composable commerce for high-growth brands, has announced 36% year-on-year recurring revenue growth with continued international momentum. This comes at the same time as the appointment... |
| 18.07.2025 | Tiktok gives retailers a headache with boom in returns culture | Retailers are facing a conundrum. Their customers are searching for and buying clothes via Tiktok and Instagram, but those same social media customers are increasingly less likely to keep the clothes they buy. A surge in the number of cloth... |
| 10.12.2024 | Loop Acquires Wonderment | Loop, a London, UK-based provider of a commerce operations platform, acquired Wonderment, a provider of a proactive customer experience and advanced order tracking platform for Shopify merchants. The amount of the deal was not disclosed. Th... |
| 28.10.2024 | Linnworks Partners with Loop to Streamline Post-Purchase Experience for Retailers | LOUISVILLE, KY, UNITED STATES, October 28, 2024 /EINPresswire.com/ -- Linnworks, a leading provider of inventory, order and warehouse management solutions for ecommerce retailers, is excited to announce its new integration with Loop, a powe... |
| 10.09.2024 | Loop launches customisable order tracking to boost shopper engagement | Loop, a specialist in returns and reverse logistics, has introduced a new solution called Order Tracking to enhance the post-purchase experience for shoppers. The solution enables merchants to create branded and customisable tracking pages,... |
| 27.06.2024 | Loop launches Ship by Loop to slash return shipping costs | Loop, a returns and reverse logistics platform, has introduced Ship by Loop, a new solution designed to facilitate both domestic and international return shipments. This new offering aims to provide merchants with a broader selection of glo... |
| 17.05.2024 | Gorgias Revolutionizes Customer Experience with $29M Funding | Gorgias, the powerhouse in customer experience platforms, secures $29 million in Series C-2 funding to turbocharge its AI tools and empower ecommerce brands to automate 60% of customer support. Led by SaaStr and Alven, with a star-studded l... |
| 15.05.2024 | Gorgias Raises $29M in New Funding | Gorgias, the leading customer experience (CX) platform trusted by more than 15,000 ecommerce brands, announced $29 million in Series C-2 funding from existing investors. The new funding was led by SaaStr and Alven, with participation from H... |
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